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Strange Call From NTL
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Old 18-01-2006, 16:23   #1
medw1974
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Strange Call From NTL

This is one probably for any NTL staff on here:

I took a call earlier this afternoon from someone saying they were from NTL asking for my partner who wasnt in at the time...they left a message asking to get her to call.

She called as soon as she got back in buy CS didnt have a clue what it was about.

The original Caller ID was 0121 6982500.

On trying to call this we got an automated message saying this number is no longer in use and if we were trying to contact NTL Europe to call 0870 9030930.

We don't want to call an 0870 number without having a clue what it may be about. Our account is upto date and no unusually high call usage which is what CS say are the usual reasons for outbound calls.

Anyone any idea what department these numbers belong to?
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Old 18-01-2006, 16:41   #2
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Re: Strange Call From NTL

I've just called it and I'm sure the voice said it was NCO and not Ntl.
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Old 18-01-2006, 17:21   #3
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Re: Strange Call From NTL

My apologies I've just tried the number again and it is NCO lol

Thats what a combination of foreign sounding gentleman and screaming baby does I guess...oops
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Old 18-01-2006, 17:23   #4
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Re: Strange Call From NTL

You dont owe money to capital one do you
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Old 18-01-2006, 17:43   #5
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Re: Strange Call From NTL

No I've just gooogled them and see they do a lot of work for paypal. My partner has a negative paypal balance so I'm guessing thats it.

But thats a discussion for a different place lol
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