Manchester Airport to move call centre in-house
28-12-2011, 19:12
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#1
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What hast thou done?
Join Date: Apr 2006
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Manchester Airport to move call centre in-house
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28-12-2011, 19:24
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#2
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Warrington Wolves
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Re: Manchester Airport to move call centre in-house
Quote:
Originally Posted by Cobbydaler
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Excellent news for those looking for work in Manchester 
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28-12-2011, 21:01
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#3
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** **** ********
Join Date: Sep 2007
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Re: Manchester Airport to move call centre in-house
Quote:
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and to get them up to speed with informal phrases like 'hiya, you alright?",
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not forgetting "alright, calm down calm down" for the irate customer. and "do you want a schmack" for the annoying customer.
or is that Liverpool?
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28-12-2011, 21:03
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#4
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19
Join Date: Jun 2003
Services: Virgin Media
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Re: Manchester Airport to move call centre in-house
Quote:
Originally Posted by Gary L
not forgetting "alright, calm down calm down" for the irate customer.
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Liverpool for that one
Quote:
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Originally Posted by Gary L
and "do you want a schmack" for the annoying customer.
or is that Liverpool?
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and Phil Mitchell for that one
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Last edited by Mal; 28-12-2011 at 21:13.
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30-12-2011, 01:21
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#5
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Temporarily Suspended
Join Date: Nov 2010
Posts: 2,424
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Re: Manchester Airport to move call centre in-house
calm down, calm down - definitley liverpool that one! :P
along with "queens park rangers - who are they?????"
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30-12-2011, 07:47
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#6
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Catjack
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Re: Manchester Airport to move call centre in-house
Quote:
Originally Posted by Gary L
not forgetting "alright, calm down calm down" for the irate customer. and "do you want a schmack" for the annoying customer.
or is that Liverpool?
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Is that your imagination running wild again or do you daydream about such things that do not exist in any callcentre.
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"Religion was invented when the first con man met the first fool." - Mark Twain (1835 - 1910) now that has a ring of truth to it.
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30-12-2011, 08:12
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#7
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Cable Forum Team
Join Date: Jun 2003
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Re: Manchester Airport to move call centre in-house
Quote:
Originally Posted by Cobbydaler
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Let's hope it's the start of something big 
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30-12-2011, 08:24
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#8
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** **** ********
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Re: Manchester Airport to move call centre in-house
Quote:
Originally Posted by Masque
Is that your imagination running wild again or do you daydream about such things that do not exist in any callcentre.
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I was told to calm down, and offered a schmack from a call centre once.
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30-12-2011, 08:26
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#9
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Cable Forum Team
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Re: Manchester Airport to move call centre in-house
Just from a call centre?
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30-12-2011, 08:27
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#10
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Catjack
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Re: Manchester Airport to move call centre in-house
Quote:
Originally Posted by Gary L
I was told to calm down, and offered a schmack from a call centre once.
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You should have reported them as that is unprofessional.
---------- Post added at 08:27 ---------- Previous post was at 08:26 ----------
Quote:
Originally Posted by Hugh
Just from a call centre?
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"Religion was invented when the first con man met the first fool." - Mark Twain (1835 - 1910) now that has a ring of truth to it.
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30-12-2011, 08:38
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#11
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Warrington Wolves
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Re: Manchester Airport to move call centre in-house
Quote:
Originally Posted by Hugh
Just from a call centre?
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30-12-2011, 08:40
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#12
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** **** ********
Join Date: Sep 2007
Posts: 10,759
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Re: Manchester Airport to move call centre in-house
Quote:
Originally Posted by Masque
You should have reported them as that is unprofessional.
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I got my own back. I gave as good as I got
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30-12-2011, 08:43
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#13
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Catjack
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Re: Manchester Airport to move call centre in-house
Quote:
Originally Posted by Gary L
I got my own back. I gave as good as I got |
Usually better to hang up and call back to complain as they think nothing more will happen until their manager takes them to one side.
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"Religion was invented when the first con man met the first fool." - Mark Twain (1835 - 1910) now that has a ring of truth to it.
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30-12-2011, 09:40
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#14
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** **** ********
Join Date: Sep 2007
Posts: 10,759
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Re: Manchester Airport to move call centre in-house
Quote:
Originally Posted by Masque
Usually better to hang up and call back to complain as they think nothing more will happen until their manager takes them to one side.
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I felt sorry for her.
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