Quote:
Originally Posted by neroman
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REVISED QUESTION
Hi to all,
I am an individual who would like to cooperate with a company where I would recommend my clients to the company upon a commission basis. Basically I am going to find my clients through the web!
This company has a Head Office and some offices (branches which are real offices and not virtual), and some associates / affiliates accross the globe, with postal addresses, telephones, faxes and emails.
I would like to be a representative of that company whereas I must create my own website!
I am in the stage to build my website and arrange my domain / email, etc and I have some questions:
For instance,
ABC = My Company's name, then my hosting provider will be Microsoft, under http://
ABC.web.officelive.com
When somebody sends a new enquiry through the submission "Contact Form" of my website, the system by default, notifies / sends an email at once, simultaneously to the recipient or recipients with the details of this enquiry to the pre-assigned email or emails as follows:
A message from "client name" Tuesday, 10 November 2009, 9:11
From: "ContactUsForm@officelive.com" <ContactUsForm@officelive.com>
You have received the following message through the Contact Us form on your Microsoft Office Live Small Business Web site:
From: client name
Phone: client's tel number
E-mail:
client@companyname.com
Message: client's request..........................
This message has been automatically saved to the activity history for client name. View this person's contact information and activity history:
http://ABCWebofficelivecom.officelive.co...aspx?ID=4.
The pre-assigned email addresses would be:
1. My domain name:
neroman@abc.COM (Mine) and
2. My associate's separate domain contolled by my associate
neroman@abc.NET (Yours), .
For each new submission both emails will be receiving the same request.
Until now the procedure seems to be ok!
BUT
How can I operate my business (actually my website) in such way where me and the other part (my associate) be able to identify and distinguish those clients which have been introduced and/ or reffered by me? This is very important because otherwise we can easily lose the control!
In this point, I prepared a diagram as an example. You can review it and add your comments. (See the attached)
According to the diagram, how can I utilise a proper set up where each party will be acting IN EYES OF THEIR CLIENTS like a separate/ unique business, for example, every business will have its own clients, but actually both will be under an associated group or an affiliated umbrella?
When a new enquiry is submitted by a client, the clients will use the
ContactUsForm@officelive.com (of my website), then this enquiry should automatically be POINTED from the
ContactUsForm@officelive.com (of my website) TO
neroman@abc.COM (of my website) AND ALSO TO
neroman@abc.NET which be controlled by my associate.
Then my associate should automatically notify me (by using Auto-Forwarding) and send me an email FROM
neroman@abc.NET (Yours) to
neroman@abc.COM (Mine) with description email content/answer sent from my associate to the client (actually my client).
NOTE:
then this point might be useless for my associate's setup and could be bypassed and ignored! Then the result would be from:
ContactUsForm@officelive.com DIRECTLY POINTED TO
neroman@abc.NET (Yours) and TO
neroman@abc.COM (Mine)
If my associate assign an AUTO - FORWARDING, as shown into the diagram, from [neroman@abc.NET (Yours) TO:
admin@XYZ.router5.com (Yours)], I do not know if this setup would be useless. If this point be bypassed and ignored, then the result will be: From [ContactUsForm@officelive.com (DIRECTLY) POINTED TO
neroman@abc.NET (Yours) and ALSO TO
neroman@abc.COM (Mine)].
BUT WHAT I WOULD LIKE TO ACCOMPLISH IS: THE SENDER (WHICH SHOULD BE SHOWN INTO THE CLIENT'S EYES) TO BE
neroman@abc.NET (Yours) AND NOT
admin@XYZ.router5.com
In simply words, my associate should set his system to recognise
neroman@abc.NET(Yours) and reply from that address.
Moreover, according to the diagram, If the above mentioned point is not bypassed, , then when the client receives an Auto-Reply from
admin@XYZ.router5.com, actually my associate should set his system with such way where the client should NOT see that he got an email from
admin@XYZ.router5.com BUT FROM
neroman@abc.NET!
Therefore the client can reply (send a feedback) to the same address (neroman@abc.NET), my associate's email,
BUT AGAIN according to the diagram, the client's feedback should come (I do not know how) also to my email: neroman@abc.COM(Mine)
I would appreciate if you would examine this case step by step and I would like to hear your comments or/and your suggestions!