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Whats the longest you been on hold
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Old 30-06-2009, 12:13   #1
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Whats the longest you been on hold

On the phone.

I am on hold to Vodafone at the moment. Been on hold now for 1 hour and 7 minutes. Not even spoke to anyone yet.

Whats yours?
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Old 30-06-2009, 12:14   #2
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Re: Whats the longest you been on hold

I have to say I very rarely time myself while on hold....
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Old 30-06-2009, 12:19   #3
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Re: Whats the longest you been on hold

Well my mobile does
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Old 30-06-2009, 12:21   #4
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Re: Whats the longest you been on hold

over 3 hours on hold for uk online used to have a corded phone with speaker and just leave it on
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Old 30-06-2009, 12:24   #5
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Re: Whats the longest you been on hold

Quote:
Originally Posted by Central View Post
On the phone.

I am on hold to Vodafone at the moment. Been on hold now for 1 hour and 7 minutes. Not even spoke to anyone yet.

Whats yours?
Only hope thats not costing you!
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Old 30-06-2009, 12:24   #6
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Re: Whats the longest you been on hold

1 1/2 hours on hold to cancel a subscription to a magazine I never ordered in the first place (the magazine I had subscribed to closed, and they transferred my subscription without me asking or even telling me). To make matters worse, they cut me off after that 1 1/2 hours because the office was closed. I had to phone back the next morning.
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Old 30-06-2009, 12:32   #7
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Re: Whats the longest you been on hold

Coming up to 90 minutes now
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Old 30-06-2009, 12:36   #8
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Re: Whats the longest you been on hold

Personally I'd rather spend my time doing something else than listening to music that isn't my choice (thats if there is any at all!), would an email not suffice?
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Old 30-06-2009, 12:39   #9
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Re: Whats the longest you been on hold

Quote:
Originally Posted by superbiatch View Post
Personally I'd rather spend my time doing something else than listening to music that isn't my choice (thats if there is any at all!), would an email not suffice?
I emailed them 10 days ago. Got told a reply within 5. Got nothing
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Old 30-06-2009, 12:49   #10
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Re: Whats the longest you been on hold

Probably an hour and a half, though I can't recall who with - ntl or vodafone methinks.
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Old 30-06-2009, 12:52   #11
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Re: Whats the longest you been on hold

I was not happy with the amount of a proposed revised amount on a DD with British Gas. I phoned their 0800 number first thing in the morning, was answered very quickly which I though boded well, then asked to wait whilst the guy when to speak to his supervisor. He left me with an open line to his office and I was at first happy to eavesdrop over my speakerphone whilst I carried on working.

I don't know where his supervisor was located but he never came back to speak to me and I found I could not break the connection. Some hours later after frequent ineffective blasts of a whistle down the line I heard a voice ask who was using the phone then the line went dead and I at last got the use of my phone line. I reckon I was 'holding on' for over 4 hours but at least it was a free call.
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Old 30-06-2009, 13:09   #12
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Re: Whats the longest you been on hold

Have you tried hitting the # key repeatly? IIRC that might get you to the head of the Q. There was a TV prog on a while ago which gave you shortcuts to beat the hold system, the # key was one of them. Sorry can't remember which show it was on, and couldn't find anything via Uncle Google
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Old 30-06-2009, 13:13   #13
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Re: Whats the longest you been on hold

another annoying thing is when it just hangs up on you, even after you've been on hold for a while. Whats with that? is it done on purpose by them just to clear the lines or something?
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Old 30-06-2009, 13:17   #14
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Re: Whats the longest you been on hold

About an hour and 20 minutes whilst trying to get through to NTL ...
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Old 30-06-2009, 13:22   #15
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Re: Whats the longest you been on hold

Im generally not patient enough to last more than about 20 minutes, I'll just give up then.
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