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Can I get my money back ?
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Old 25-04-2009, 11:50   #1
Big-Gaz
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Can I get my money back ?
Hi,

I bought a router from PC World in store on the 21/04/09 and I just set it up and it only giving me half speed, I have put my old one back in place, witch is working fine and full speed.

I be taking it back on Monday 27/04/09 I still have the receipt and package

Can I get my money back ?
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Old 25-04-2009, 11:52   #2
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Re: Can I get my money back ?
Depends entirely if they agree to it being faulty
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Old 25-04-2009, 12:40   #3
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Re: Can I get my money back ?
Worth doing a google on the model number - if other people are having the same problem that'll help you persuade them - or even help you fix the problem
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Old 25-04-2009, 13:09   #4
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Re: Can I get my money back ?
Did you try and fix the problem?
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Old 25-04-2009, 13:11   #5
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Re: Can I get my money back ?
I played around with the settings and there was no new firmware for it.
Even did a factory reset.
Changed the ethernet leads to new ones, also tried the old ones.
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Old 25-04-2009, 13:29   #6
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Re: Can I get my money back ?
It would not happen to be the Linksys WRT160N router. I brought this one and only got half speed on my 20 meg, I had to alter the network adapter speed setting from full Duplex to Auto Negotiation, after doing this I got my full 20 meg.
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Old 25-04-2009, 14:32   #7
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Re: Can I get my money back ?
Yes it is a Linksys WRT160N.
My Network card is already on Auto Negotiation under Speed & Duplex.
The network card is a gigabyte version

I get about 24/25mb from the it, but with the Netgear WNR2000 N router I get 47/50mb.

How I tested the speed
Speedtest.net
Downloads for Virgin Media Mirror
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