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Hmm someone managed to get a hold of my credit card #
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Old 08-06-2007, 20:27   #1
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Hmm someone managed to get a hold of my credit card #

Had a call from Egg's fraud department asking me to call them
Only just got it

So while on hold, I logged into my Egg card account and was rather suprised to see a warning saying i'd gone over my limit

Checking the recent transactions revealed this rather frightning sight

05 Jun 2007 SMARTSTAMP 08456001334 £100.00

05 Jun 2007 SMARTSTAMP 08456001334 £40.00

05 Jun 2007 SMARTSTAMP 08456001334 £50.00

05 Jun 2007 SMARTSTAMP 08456001334 £200.00

05 Jun 2007 SMARTSTAMP 08456001334 £200.00

So while on the phone, the account was blocked and he read off a list of "attempted" transactions which they'd blocked/declined, which were in the hundreds of pounds

All the details have been passed to their security team, who'll get back to me asap.

Scary stuff.
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Old 08-06-2007, 20:34   #2
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Re: Hmm someone managed to get a hold of my credit card #

to Egg for noticing the irregular spending pattern and contacting you.

Make sure you get a replacement card from Egg. You might want to arrange getting some cash whilst you're waiting for the new card, unless you have another account you can use in the meantime.
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Old 08-06-2007, 20:37   #3
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Re: Hmm someone managed to get a hold of my credit card #

Yea, I'm impressed with Egg, they noticed it the day it started happening
But because our damn bulldog phone line was playing up, we didn't get their calls
And yes, they're sending out a replacement credit card and a new account to login with
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Old 08-06-2007, 20:41   #4
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Re: Hmm someone managed to get a hold of my credit card #

I hope other banks follow this example.
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Old 08-06-2007, 20:42   #5
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Re: Hmm someone managed to get a hold of my credit card #

Some already do.... well building societies
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Old 08-06-2007, 21:09   #6
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Re: Hmm someone managed to get a hold of my credit card #

do you use the card online? I'm wondering if a PC you use has been hacked or something.
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Old 08-06-2007, 21:10   #7
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Re: Hmm someone managed to get a hold of my credit card #

I'm with Egg to and I must say their fraud alertness is 2nd to none.
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Old 08-06-2007, 21:20   #8
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Re: Hmm someone managed to get a hold of my credit card #

FYI: Smartstamp
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Old 08-06-2007, 21:22   #9
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Re: Hmm someone managed to get a hold of my credit card #

Put the phone number in google and it came up with Royal Mail's SmartStamp (whatever that is)
Quote:
This number is for technical enquiries and account/refund enquiries for SmartStamp
http://www.royalmail.com/portal/rm/c...ediaId=5400002

---------- Post added at 21:22 ---------- Previous post was at 21:21 ----------

Quote:
Originally Posted by lsainsbury View Post
damn you lsainsbury, beat me to it
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Old 08-06-2007, 21:24   #10
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Re: Hmm someone managed to get a hold of my credit card #

Quote:
Originally Posted by lsainsbury View Post
Perhaps they were using it to send out spam mail?

Reminds me of a joke :

"I had my credit card stolen last week - I havent reported it, they're spending less than the wife does".

Wonder how they got the details? thought most (all?) online retailers asked for the security code on the back of the card these days - which would mean they could have got them from your pc?
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Old 08-06-2007, 21:27   #11
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Re: Hmm someone managed to get a hold of my credit card #

Quote:
Originally Posted by Mr_love_monkey View Post
Perhaps they were using it to send out spam mail?
I was wondering about why they bought stamps. Then I saw this in Noknowledge's quote:

Quote:
This number is for technical enquiries and account/refund enquiries for SmartStamp
Perhaps they try to buy stamps only to get them refunded?
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Old 08-06-2007, 21:33   #12
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Re: Hmm someone managed to get a hold of my credit card #

Quote:
Originally Posted by danielf View Post
I was wondering about why they bought stamps. Then I saw this in Noknowledge's quote:



Perhaps they try to buy stamps only to get them refunded?
Hmm.. but I thought they had to refund to the same card that purchased them, since otherwise it leaves them open for money laundering.
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Old 08-06-2007, 21:36   #13
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Re: Hmm someone managed to get a hold of my credit card #

Quote:
Originally Posted by NoKnowledge View Post
damn you lsainsbury, beat me to it
LOL!

Thats a shed load of stamps!
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Old 08-06-2007, 21:39   #14
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Re: Hmm someone managed to get a hold of my credit card #

Quote:
Originally Posted by Mr_love_monkey View Post
Hmm.. but I thought they had to refund to the same card that purchased them, since otherwise it leaves them open for money laundering.
Yes, that does sound the most sensible. But £600 worth of smart stamps (which I believe expire within days)? Sounds weird. Unless they think they can convert them back to money.
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Old 08-06-2007, 21:52   #15
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Re: Hmm someone managed to get a hold of my credit card #

Quote:
Originally Posted by danielf View Post
Yes, that does sound the most sensible. But £600 worth of smart stamps (which I believe expire within days)? Sounds weird. Unless they think they can convert them back to money.
Maybe they were trying to do human trafficing on the cheap.
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