WTF Vodafone?

Barewolf · 21-03-2007, 11:03

Ive been ripped off by vodafone somewhere, i only use my fone for texts and put 20 quid in 2 days ago and sent a max of 50 texts but its empty. ive tried phoning them from the mobile on 191 but says i cant speak to an advisor as i dont have credit.

Im trying to call them from the house phone but i get nothing when i dial.

According to their website i call this number...........

In the UK
08700 700 191
Opening hours
lines are open 24 hours

It doesnt work though. How the hell do i get hold of them?

bopdude · 21-03-2007, 11:09

That number works fine for me dialing from my O2 phone, haven't a house number so can't check that, you haven't signed up for any sms ringtone downloads, have you ?

EDIT, mind you, guessing that a text is about 35 pence, depending on network, your knocking at the door for your Ãƒâ€šÃ‚Â£20's worth

**Russ** · 21-03-2007, 11:13

If it's due to 3rd party charges (such as a premuim rate sms service) then Voda won't be able to do anything other than tell you where the credit went.

Any queries or requests for refunds need to be taken up with the company who provide the sms content, not the network.

Moved to Lifestyle btw.

Barewolf · 21-03-2007, 11:15

Ive not rang anyone though and its 12 p per text so they ripping me off. ive got through now and they dont know where my credit has gone

**Graham M** · 21-03-2007, 11:16

Wow Barewolf you're such a conspiracy theorist...

bopdude · 21-03-2007, 11:19

Quote:

Originally Posted by Barewolf

Ive not rang anyone though and its 12 p per text so they ripping me off. ive got through now and they dont know where my credit has gone

What phone have you got ? do you have a log of calls / texts sent ?

---------- Post added at 11:19 ---------- Previous post was at 11:17 ----------

Are Voda able to trace / log payt texts and calls ??

AndyCambs · 21-03-2007, 11:22

Move to Four for Ãƒâ€šÃ‚Â£40 with Virgin Mobile then - and get 300 text messages and 300 minutes for Ãƒâ€šÃ‚Â£10

bopdude · 21-03-2007, 11:24

Quote:

Originally Posted by AndyCambs

Move to Four for Ãƒâ€šÃ‚Â£40 with Virgin Mobile then - and get 300 text messages and 300 minutes for Ãƒâ€šÃ‚Â£10

Expensive way of getting 300 mins and 300 texts tho IMO it's actually costing him Ãƒâ€šÃ‚Â£40

**Russ** · 21-03-2007, 11:27

Maybe Barewolf is happy on Vodafone and can't get a signal with Virgin?

Barewolf · 21-03-2007, 11:31

im not happy with vodafone

bopdude · 21-03-2007, 11:34

Quote:

Originally Posted by Barewolf

im not happy with vodafone

Why ? and if your not happy, try someone else, you are payg so there's nothing stopping you

Barewolf · 21-03-2007, 11:39

my fone is a vodafone. i dont know how to change it.

Tightscot · 21-03-2007, 11:43

Quote:

Originally Posted by Barewolf

my fone is a vodafone. i dont know how to change it.

if you're PAYG then just unlock the phone and buy a sim card from another provider. easy peasy.

you should even be able to keep your number... maybe

**Russ** · 21-03-2007, 11:43

Surely it's as simple as getting a new phone/SIM?

See if you can get your phone unlocked then simply get a new PAYG SIM card, you can even bring your Voda number with you. What phone is it?

bopdude · 21-03-2007, 11:45

Quote:

Originally Posted by Barewolf

my fone is a vodafone. i dont know how to change it.

you don't change phones, you change sim cards, pick an operator, go buy a payg sim from their shop bang it in the unit, make calls

Of course, your phone may be locked to Vodafone, what make and model have you got ?

---------- Post added at 11:45 ---------- Previous post was at 11:44 ----------

Must type faster .......lol