Quote:
Originally Posted by Orior
Is it time to start charging for 999 calls?
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It may be time to start charging for some of them where the money can be recouped via an insurance policy.
There is widespread abuse of emergency services in this country. A lot of it is becuase people are feckless and stupid and some more of it is becuase the emergency service is used becuase another service fails to respond or the potential user doesnt want to pay.
For example, I have knowledge and experience of the national gas emergency service. It runs 24/7 365 days a year and is for gas emergencies i,e those circumstances whereby life and porperty could be or is at risk due to the escape of or improper combustion of natural gas as supplied via the national transmission and distribution system. It is a safety critical operation and those who operate within it often have many years of experience and sometimes find themselves in perilous situations and do sometimes save lives and yet in the public eye,they are not really seen as an emergency service.
Common abuse scenarios are;
(1) traffic warden tickets a vehicle engaged in an emergency response or has one clamped or towed away !!
(2)member of public reports that they have a gas leak but really they have a faulty central heating boiler/faulty cooker etc and they dont want to pay to have it fixed
(3) member of public reports emergency as in (2) becuase the council or their landlord or anyone else wont come out to fix it becusse its weekend or christmas or whatever.
(4)they report a gas emergency becuase they have a card meter,the gas has run out and they dont get their benefits until next tuesday
(5) member of public reports fake emergency becuase they are really a gang of yobbos and they want to attack and rob the engineer when he turns up
(6) member of public reports fake emergency becuase they are mentally unbalanced and/or lonely and they want some company. Unfortunately their brain is stuck in gear so they repeat the same thing every week,usually at 2am in the morning..
I could go on....