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/dramatic - Washing machine dies in a cloud of smoke!
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Old 27-06-2005, 22:50   #61
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Re: /dramatic - Washing machine dies in a cloud of smoke!

Quote:

Generally though, if a washing machine is rumbling and noisy on spin, the main suspect is the drum bearings. Drum bearing failure is common on washing machines due to water getting into them if the drum bearing seal fails. To check for drum bearing failure you can take the belt off and spin the drum by hand. If the drum rumbles when spun then the bearings have probably gone.

Another drum bearing failure symptom is excessive up and down play in the drum which can be checked for by lifting the drum up and down from the drum lip behind the door seal. A further symptom of drum bearing failure is a brown rust patch underneath the machine and down the back of the outer drum, underneath the drum pulley (where the belt goes) There are usually two small holes at the back of the drum bearings where water that has got past the drum bearing seal trickles out and it's usually stained with grease and rust.
Yep, indeed that sounds like the problem...esp the rust

I'll phone up Hotpoint and see what they say about replacing the bearings

Thanks all
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Old 28-06-2005, 07:49   #62
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Re: /dramatic - Washing machine dies in a cloud of smoke!

yeah, but I bet that he don't actually play with that particular toy
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Old 28-06-2005, 08:27   #63
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Re: /dramatic - Washing machine dies in a cloud of smoke!

these are bearings btw casper

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Old 28-06-2005, 09:18   #64
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Re: /dramatic - Washing machine dies in a cloud of smoke!

ok, phoned Hotpoint Service and repair and they said they would charge me £89 in vat for parts and labour to fix the thing. Aslong as its within 5 years. So the wife's on a mission to find the reciept...from 4.5 years ago! If she finds it I'm going to cancel my new machine delivery from Powerhouse. I assume I can do that considering I haven't even taken delivery of it yet!... Is there a 7 day cooling off period?

This does beg a side question, why do we need to spend so much money on extended warranties to the retailer if we can just phone up the manufacturer and get them to fix it for a nominal fee?
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Old 28-06-2005, 09:25   #65
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Re: /dramatic - Washing machine dies in a cloud of smoke!

if you registered the machine with hotpoint then they can track you down as to when it was bought , hope it works out for you
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Old 28-06-2005, 09:36   #66
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Re: /dramatic - Washing machine dies in a cloud of smoke!

ok, someone's been an over eager silly boy!

Looking for the receipt it looks like I've got my dates wrong! It's only been 3.5 years since we bought it (Dec01) and we have a extended warranty cover which expires on 29 Dec of this year!

I've phoned up Curries' master care and have an engineer booked for tomorrow afternoon! (must remember to put the screws back on the backplate )

(Looking on the bright side I'm a year younger )

Well at least I've given us all something to talk about

I'll report back what the engineer says tomorrow
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Old 28-06-2005, 09:50   #67
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Re: /dramatic - Washing machine dies in a cloud of smoke!

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Originally Posted by Caspar
ok, someone's been an over eager silly boy!

Looking for the receipt it looks like I've got my dates wrong! It's only been 3.5 years since we bought it (Dec01) and we have a extended warranty cover which expires on 29 Dec of this year!

I've phoned up Curries' master care and have an engineer booked for tomorrow afternoon! (must remember to put the screws back on the backplate )

(Looking on the bright side I'm a year younger )

Well at least I've given us all something to talk about

I'll report back what the engineer says tomorrow
/me mumbles plonker
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Old 28-06-2005, 09:53   #68
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Re: /dramatic - Washing machine dies in a cloud of smoke!

If you bought the new machine on line then you have the right to cancel for 14 days and then to rejuect under the distance selling rules.
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Old 28-06-2005, 11:09   #69
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Re: /dramatic - Washing machine dies in a cloud of smoke!

or quickly nip down to the store you bought the other off & explain the problem.
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Old 28-06-2005, 11:29   #70
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Re: /dramatic - Washing machine dies in a cloud of smoke!

Yeah, I phoned up PowerHouse and said I wanted to cancel, which they did no questions asked.
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Old 28-06-2005, 11:53   #71
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Re: /dramatic - Washing machine dies in a cloud of smoke!

Cool, mum has just cancelled an order after delivery lol. Currys said no problem since the original packaging is intact.
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Old 28-06-2005, 12:12   #72
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Re: /dramatic - Washing machine dies in a cloud of smoke!

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Originally Posted by Paul
Cool, mum has just cancelled an order after delivery lol. Currys said no problem since the original packaging is intact.
Did she get her delivery cost back?
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Old 28-06-2005, 15:53   #73
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Re: /dramatic - Washing machine dies in a cloud of smoke!

how can they charge a 'delivery cost' without actually delivering anything?

EDIT - just re read the post and understand now , doh
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Old 28-06-2005, 15:56   #74
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Re: /dramatic - Washing machine dies in a cloud of smoke!

Quote:
Originally Posted by Caspar
Quote:
Originally Posted by Paul
Cool, mum has just cancelled an order after delivery lol. Currys said no problem since the original packaging is intact.
Did she get her delivery cost back?
Nope since the company had to come out again to pick it up Cheaper than paying for the machine though lol
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Old 28-06-2005, 15:57   #75
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Re: /dramatic - Washing machine dies in a cloud of smoke!

That is great news Casper let us know what happens
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