27-01-2005, 15:56
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#1
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Inactive
Join Date: Nov 2003
Location: Leeds, UK
Age: 32
Services: NTL 4Meg BB, Family Pack, Phone
Posts: 412
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Mint hell
Sodding Mint cards.
Called them up after a credit card. No problem sir, just go online and fill in your details.
OK, I say, and do so.
Am told i'll be contacted within a week to tell me about my applications. hmn. not the usual, but OK.
One week passes.
Phone call to the number on the "Problems? call this number" page.
Wrong number. New number given.
Call that.
Wrong number. New number given.
Call that.
Number unrecognised.
Call last number and ANOTHER number is given.
Call that.
Wrong department, but she'll put me through.
Time passes.
Some snot bucket who sounds like he's just eaten an extra saliva gland for lunch tells me they sent out a letter on the 21st asking me for a copy of a utility bill to verify my address.
So, I take down the details of where I'm to send a bill.
"Can I get a callback to let me know how my application is doing?"
"No, we schhhhhhhhhhhhhhhhend it cccccccccout in the posssssshhhhhhhhhhhhht - 'Acks our ccccccccccccccccccccccccccccctandard form of commmmmunicacccccccccccccccccccion"
"But I don't think that'll work - you didn't manage it last time and I've spent over a week for what was meant to be a ten minute online process"
"'Ang on I'l ccccccccheck"
*Time passes*
"No, we schhhhhhhhhhhhhhhhend it cccccccccout in the posssssshhhhhhhhhhhhht - 'Acks our ccccccccccccccccccccccccccccctandard form of commmmmunicacccccccccccccccccccion"
Bunch of disorganised shambles.
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27-01-2005, 15:58
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#2
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!
Join Date: Jul 2003
Location: Eglinton, Co. Derry
Posts: 7,640
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Re: Mint hell
They sent me through some letter asking me to get a mint card, I don't think I'll bother with it now.
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27-01-2005, 15:58
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#3
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No Technical Questions
Join Date: Jun 2004
Location: LCFC Blue Army!
Services: V + HD
V Telephone
V Cable 20MB
Posts: 2,530
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Re: Mint hell
Are you still going to be there customer?
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27-01-2005, 16:03
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#4
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cf.mega poster
Join Date: Sep 2003
Posts: 1,604
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Re: Mint hell
I came onto this thread expecting something about Polo's, most disappointed i have to say  
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27-01-2005, 16:04
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#5
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cf.mega poster
Join Date: Jun 2003
Location: Belfast
Age: 32
Posts: 4,418
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Re: Mint hell
Quote:
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Originally Posted by seaneeboy
Some snot bucket who sounds like he's just eaten an extra saliva gland for lunch tells me they sent out a letter on the 21st asking me for a copy of a utility bill to verify my address.
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Maybe it was that bloke from the ad.
__________________
"He's killed the Quattro! He's bloody killed my Quattro! Im arresting you for murdering my car, you dyke-digging tosspot!"
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27-01-2005, 16:05
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#6
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Cable Forum Team
Join Date: Jun 2003
Location: North of Watford
Services: Humane elimination of all common Internet pests
Posts: 24,596
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Re: Mint hell
I left this thread with a warm feeling inside, I love it when smug marketing and silly gimmicks (like a stupid-shaped card) are shown up to have no substance behind them.
__________________
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27-01-2005, 16:06
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#7
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Everyone Needs An SBH
Join Date: Jun 2003
Location: Coventry
Age: 34
Services: Sky+ & Pipex 8mb ADSL
Posts: 2,794
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Re: Mint hell
I had one and their online service was ***** ! Cancelled and now with HSBC Online.
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27-01-2005, 16:21
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#8
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Invalid E-Mail (Account Suspended)
Join Date: Jun 2003
Location: South-East-Cambridge
Services: ntl digital basepack
ntl 1M broadband
Posts: 1,068
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Re: Mint hell
Well, what do you expect from the UK's second largest bank?
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27-01-2005, 16:29
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#9
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Inactive
Join Date: Nov 2003
Location: Leeds, UK
Age: 32
Services: NTL 4Meg BB, Family Pack, Phone
Posts: 412
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Re: Mint hell
Chris T - Even better than that, The bendy cards are only available on less than a quarter of all their cards, and they don't work in a lot of cash machines/railway fastticket machines...
Did I persevere? Did I balls! I'm off to Citi - a much clearer online application, all *DID* get done in five minutes.
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27-01-2005, 16:42
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#10
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Hello !
Join Date: Mar 2004
Location: East Midlands
Services: VMedia 10mb
Posts: 14,874
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Re: Mint hell
Quote:
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Originally Posted by Graham F
I came onto this thread expecting something about Polo's, most disappointed i have to say |
LOL Me too.
As for banks, they are all evil.
I'd go elswhere if I was you. They dont deserve your custom.
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27-01-2005, 17:27
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#11
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Inactive
Join Date: Dec 2003
Location: London
Age: 29
Services: SkyHD+ & Multi room 12MB SkyBroadband, Sky Talk
Posts: 140
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Re: Mint hell
Quote:
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Originally Posted by seaneeboy
Chris T - Even better than that, The bendy cards are only available on less than a quarter of all their cards, and they don't work in a lot of cash machines/railway fastticket machines...
Did I persevere? Did I balls! I'm off to Citi - a much clearer online application, all *DID* get done in five minutes.
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Been with citi for 2 years pile of crap they are, no internet account managment they have slip in 2 apr increases in over the last year and you have to call a 0870 number for cust services always taking between 15-30 mins to get through and the number on say no to 0870 they have blocked marbles & egg i find best
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27-01-2005, 17:33
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#12
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cf.mega poster
Join Date: Jun 2003
Location: Wilmslow
Age: 33
Services: Sky+, VM XXL BB
Posts: 1,261
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Re: Mint hell
I just want to say I have had a mint card since they first started doing the stupid shape and havent had a problem with thim (maybe due to the thousands of pounds i spend on it????).
And as for not working in bloody ticket machines me trying to get my checkin ticket at manchester airport then getting someone to open the machine and give me my card back then putting it back in and then getting them to open it and give me my card back and then me putting it back in and then gettign them to open it to get me card back and then eventually deciding to join the checkin q, I will vouch for that!
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27-01-2005, 17:36
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#13
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Invalid E-Mail (Account Suspended)
Join Date: Jun 2003
Location: South-East-Cambridge
Services: ntl digital basepack
ntl 1M broadband
Posts: 1,068
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Re: Mint hell
Quote:
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Originally Posted by Acathla
And as for not working in bloody ticket machines me trying to get my checkin ticket at manchester airport then getting someone to open the machine and give me my card back then putting it back in and then getting them to open it and give me my card back and then me putting it back in and then gettign them to open it to get me card back and then eventually deciding to join the checkin q, I will vouch for that!
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27-01-2005, 18:13
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#14
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19
Join Date: Jun 2003
Services: Virgin Media
Posts: 8,786
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Re: Mint hell
Is Mint from the Royal Bank of Scotland?
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"I reject your reality and substitute my own" - Adam Savage
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27-01-2005, 22:37
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#15
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cf.mega poster
Join Date: Jun 2003
Location: Milling around Milton Keynes
Age: 35
Posts: 12,969
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Re: Mint hell
Well, apart from them taking several months to process my application, I've had no problems, quite a handy place to stick my balances while I slowly pay them off
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