Solo card not working

**Damien** · 19-09-2004, 16:34

My solo debit card isnt working, cant figure out why. I use the correct number, so why doesnt it work?

Does the issue number have to be 01 or just 1

My card dooesnt have a start date on it

**Russ** · 19-09-2004, 16:39

What do you mean "it's not working" - what are you trying to do with it?

Richard M · 19-09-2004, 16:40

Either 01 or 1 would work but the new ones don't have an issue number.

**Paul M** · 19-09-2004, 16:42

If you mean online shopping, a lot of sites don't accept Solo.

**Damien** · 19-09-2004, 16:45

But they say they do accept it (amazon/itunes).

When i say not working a get a messege saying card declinded. On amazon it stops it although i have the funds in the account. Itunes declines before i can even buy, it says declined

Richard M · 19-09-2004, 16:48

It does work in Amazon, I use mine all the time.
Best ring your bank.

**Damien** · 19-09-2004, 16:49

Should I insult the customer service rep? I know a few good insults...

**Paul M** · 19-09-2004, 16:50

Quote:

Originally Posted by Damien

Should I insult the customer service rep? I know a few good insults...

What

are you serious

**Damien** · 19-09-2004, 16:50

Quote:

Originally Posted by Paul M

What

are you serious

No

Can i ask for a new card? Should i just phone up and say 'i wanna new card man' and then happily send one? Or do i need a reason or what?

I know that theres a new card now (maestro)

**Russ** · 19-09-2004, 16:51

Quote:

Originally Posted by Damien

But they say they do accept it (amazon/itunes).
Itunes declines before i can even buy, it says declined

I had that very same problem with them - try putting it through as a Mastercard - that was their advice and strangely enough it worked

**Damien** · 19-09-2004, 16:52

Mastercard is what maestro is connected to, like the fact that visa electron works as visa

**Paul M** · 19-09-2004, 16:54

Get yourself a (proper) Visa Card, some banks do Visa Debit cards, otherwise get a Credit Card.

**Russ** · 19-09-2004, 16:54

Not many places which state they accept Visa will take an Electron....

**Damien** · 19-09-2004, 16:55

nah, debit i dont really fancy credit cards yet.

I was gonna go for barclays and get a visa election although to save me time i would prefere my card to work

**Paul M** · 19-09-2004, 16:56

Don't waste time with electron, you will have the same problems, get the real thing.