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When I want to speak to them I have to select option 1. Then option 4. Then option 2. Then option 3. Then option 4. Then option 1. Then option 3. Then I get told they're not open on sundays.
Services: VM Phone : Sky+ Multiroom : VM Cable (50 Mbps)
Posts: 18,300
Re: What I hate about BT
LOL - and some people say how much better they are
Mind you - I had this fun with NTL about 18 months ago - I was in Scotland and rang the 0800 CS number, went through about 5 menus, got asked to enter my phone number twice during this - and when the CS person answered - her first question was ....
Just the other day, e-mail was playing up again, decided to phone up, and after keying in phone numbers and pressing one for this and three for that etc I *finally* get a recorded message saying "there's a problem, we know about it, we're trying to fix it" followed by an auto-disconnect
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