Alan:Have you kept it below room temperature?
Sophie: I don’t think so.
Alan: Ah, right. In that case…
[pushes the chocolate orange back over the counter towards Sophie]…I’m afraid you’ve invalidated the warranty. Above room-temperature it all congeals into one big dark-chocolate cricket ball. So, I’m afraid your consumer rights no longer apply. I mean, you could try Watchdog, but I think they’ve got bigger fish to fry.