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Originally Posted by handyman
GiVe Me mY MonEY BacK !!
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Handyman,
No more Mr nice guy or lengthy letters. They have shown that they are unsympathetic towards you and now is the time for them to understand that you are serious.
Write back to Mr McKirdy acknowledging his missive and be sure to use the appropriate reference.
Simply state the following in your letter.
Mr McKirdy,
Thank you for your correspondence of June 13th inst. reference *******.
I acknowledge the "Terms and Conditions" as referenced in your aforementioned correspondence however I should like to point out to you that this is a matter of consumer contract
law. The law is clear and unambiguous in that it states that enforced penalty charges are
illegal where they represent anything beyond the liquidated losses incurred.
On that basis, and in the absence of a full refund of the sum of £???? as detailed in my original correspondence, please take note that I intend to commence County Court action for the recovery of same in the event that I do not receive a positive reply from you on this matter within fourteen days of todays date.
Sincerely
Handyman
At the expiry of the 14 days (do not enter into any further protracted correspondence) go straight to your County Court and fill out a form N1.
Have your County Court issue the notice of claim and summons.
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