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RBS and Natwest 'scheduled maintenance' turns into a major disaster
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Old 05-11-2011, 19:07   #1
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RBS and Natwest 'scheduled maintenance' turns into a major disaster

A day after the HSBC had major problems with it's cash machines the Natwest and RBS online banking and mobile services have gone down,coincidence or something more sinister ?

Quote:
The two banks said there should not be any problem with taking money out of cashpoints or branches - but balances have not updated overnight and payments have not gone through.
Daily withdrawal limits have not been updated either, so if you withdrew your limit on Friday, you will not be able to withdraw any cash today.
http://news.sky.com/home/business/article/16104185
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Old 05-11-2011, 19:16   #2
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Re: NatWest ,RBS problems

They seem to be getting things back. I can now log into my online banking account but it's still a bit limited as not everything is working
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Old 05-11-2011, 19:24   #3
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Re: NatWest ,RBS problems

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Originally Posted by BenMcr View Post
They seem to be getting things back. I can now log into my online banking account but it's still a bit limited as not everything is working
i can't as yet
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Old 05-11-2011, 19:38   #4
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Re: NatWest ,RBS problems

Possible hackers or we seeing first emptive strike in world war 3

We will soon know if it spreads and our utilities hit internet maybe chinese money slavage is actually trogan horse

joking apart pretty bad could be faults I heared Virgin after buying one of the government owned banks for 1billion.
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Old 05-11-2011, 20:09   #5
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Re: NatWest ,RBS problems

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Originally Posted by mertle View Post
Possible hackers or we seeing first emptive strike in world war 3
The RBS systems maintenance that has gone wrong was scheduled and it was being announced on their website in advance. So it's not a cover story. They tried to fix some stuff and made a mess of it instead. It happens.

---------- Post added at 20:09 ---------- Previous post was at 20:08 ----------

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i can't as yet
Nope, won't let me log in either.
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Old 05-11-2011, 20:11   #6
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Re: NatWest ,RBS problems

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Originally Posted by Chris View Post
The RBS systems maintenance that has gone wrong was scheduled and it was being announced on their website in advance. So it's not a cover story. They tried to fix some stuff and made a mess of it instead. It happens.
I thought that was scheduled for the early hours and only affected mobile banking ..at least that's what the tick box has been saying for 2 weeks when i log on so i would definately say that somethings gone wrong
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Old 05-11-2011, 20:13   #7
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Re: NatWest ,RBS problems

It was scheduled for the early hours and was to affect all online and telephone banking. But they mucked it up and the schedule has all gone to pot.
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Old 05-11-2011, 20:17   #8
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Re: RBS and Natwest 'scheduled maintenance' turns into a major disaster

Trust me, having been in the same position as Head of Infrastructure for a FTSE 250 Financial Services company, there will be lots of people, including senior management, running about sweating bullets at this time, with a few people's jobs at risk.....
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Old 05-11-2011, 20:18   #9
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Re: NatWest ,RBS problems

Quote:
Originally Posted by Chris View Post
It was scheduled for the early hours and was to affect all online and telephone banking. But they mucked it up and the schedule has all gone to pot.
Well lets hope they it sorted soon .It's amazing how much it's missed when it's not there ,i usually find there service very reliable and use it practically on a daily basis
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