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Population database will move to India
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Old 03-07-2005, 07:54   #1
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Population database will move to India

This is only affecting England and Wales, and although I live in Scotland I was born in England, I am not happy that my birth details will be on a data base in India. I have emailed Tony Blair, don't expect a reply. My MSP, who has replied to me, but has passed it on to my MP.

All the birth/marriage/death certificates from 1837 are being digitally copied and sent to India -

http://politics.guardian.co.uk/egove...512480,00.html
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This is the official handout regarding the records.

Monday 27 June 2005 12:30
National Statistics (National)

DIGITISATION OF REGISTRATION RECORDS - STATEMENT FROM LEN COOK



Len Cook, Registrar General for England and Wales, issued the following statement today about the digitisation of registration records of births, marriages and deaths:


"The aim throughout our plans to reform civil registration has been to deliver a better, more efficient service to the public. Digitisation of records of births, marriages and deaths is an important part of that reform and is in line with Government principles on offering choice and joined up services to the public.


"Over the past 12 months we have carried out a competitive tender for this work under normal European Union procurement rules. The contract now under discussion with Siemens Business Systems would allow digital images taken from the General Register Office's birth, marriage and death records to be encrypted and sent electronically to India for the production of an electronic index to all the records. The only bid we received to do the work wholly in the UK was several times the cost of the proposed contract.


"Once the index records have been quality checked and accepted by the General Register Office in Southport, Merseyside, all images and data records will be deleted from any off-shore computers. The contract includes strict controls to ensure the security and confidentiality of the registration information and all work will be subjected to rigorous data quality checks.


"Once the exercise is complete, all digital images will be held by the General Register Office and all certificates will continue to be issued from Southport


"The plans to digitise the birth, marriage and death records involve three processes:


* The first process is to create digital images of the record from the existing microfilm or paper records. All image digitisation, whether microfilm or paper based will be done in the UK. No original registration records or paper copies will leave the UK.
* The second process is to data-capture key elements of the information on the image to create searchable fields for each record. This second process will take place in India.


* The third process involves the review of any individual records which are difficult to decipher and have failed the data capture process. At this stage all the records will be subjected to overall quality assurance, validation and acceptance testing. All of these processes will be carried out in a Centre of Excellence established at the General Register Office.


"There has been much mis-informed comment about these plans.


"It is not true that the original registration records are to be transferred to India. Only digital images will be sent abroad so that key information for the indexes can be data-captured.


"UK residents are not at risk of having their identities stolen. The contract with Siemens has very strict security and audit controls built into the process. This includes physical security of computer equipment and security checks and vetting of all staff. Employees are required to leave bags and belongings in lockers and cannot take them into the working area. They are also not allowed to take mobile phones, laptops or other electronic devices into the working area to prevent information being copied or removed illegally.


"The 1,000 jobs in India are not being transferred from the UK. The proposed work will not create any permanent jobs as it is a one-off exercise which involves a small amount of data capture work from each image on a large scale over a period of 30 months."


BACKGROUND NOTES


1. The contract with Siemens Business Systems has very strict security and audit controls built into the process.


2. Physical security controls include:


* Scanning: There is no ability for scanner operators to print or store information on removable storage devices. The only frames that can be viewed are for the Quality Assurance process. Therefore no form of skimming device can be employed to capture screen images.
* Transmission of images offshore: This process uses proven encryption techniques and is currently utilised by both retail banking operations and other government departments. There are rigorous security and audit procedures in order to comply with tight security regulations.
* Offshore Filestore: The products and software used to store the digitised images are commercially proven and users/processors will not have access to the image and data storage
* Personal Computers: The PCs will have no removable data store and the PCs will be configured such that the data entry operators will have no access to native Windows software or the Internet. They will not be able to store, print or email any images that are brought to the screen or any data that is captured from it. The data entry operator will be under the sole control of the data entry application which effectively renders the PC as a dumb terminal.


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Old 03-07-2005, 08:37   #2
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Re: Population database will move to India

I can see why it is going to India, this sort of digitalisation is very labour intensive and UK firms would charge a lot more due to wage costs. I worked for a company digitising Rail track documents and it can take a long time to complete a contract like this, it took us nearly 12 months to complete the railtrack contract as after digitising it all we had to then manually input key details into a custom built database, all of which had to be proof-checked.
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Old 03-07-2005, 10:04   #3
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Re: Population database will move to India

I have serious misgivings about this kind of work being exported. These are records for British people. This is information that could be used for creating a fake ID.

No matter what security procedures are in place, this sort of stuff should be kept in Britiain.

I don't want to turn this thread into another free-for-all like the telephone operators thread, but this exporting of jobs and work pees me off.
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Old 03-07-2005, 10:27   #4
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Re: Population database will move to India

sending the information for identify theft to india. moronic.
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Old 03-07-2005, 10:36   #5
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Re: Population database will move to India

We have plenty of unemployed people in the UK who need jobs and what do we do, we ship everything over to India.
I can see India becoming the world leader in a few years time as everything will have switched over to it.
I think that we will end up with a lot more problems by sending things away. The same goes with kids exam papers being marked over there too. It really isnt right and in my opinion high security information such as these databases may get into the wrong hands or due to not enough understanding, get sorrupted and or contain false, incorrect information.
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Old 03-07-2005, 10:59   #6
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Re: Population database will move to India

Unfortunately a lot of companies only look at the short term gain of using Indian labour. It saves them a lot of money to use Indian staff who are being paid significantly lower wages but the long term costs through data theft and fraud negates that saving by a long way.
The cost to do the data entry in thic counrty would have been several times higher than the Indian bid but the risk to the data would have been lower.
Having said that, what makes us think that this type of data wouldn't be at risk if it were processed here? A lot of fraud and data theft is occuring in India etc because that is where the data is being sent, if it is kept in this country then perhaps the level of fraud will drop but it will still be there.
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Old 03-07-2005, 11:04   #7
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Re: Population database will move to India

Perhaps we'll be able to offshore the government

By the way, the new mods will need to relocate to Bangalore
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Old 03-07-2005, 11:10   #8
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Re: Population database will move to India

Quote:
Originally Posted by Russ D
Perhaps we'll be able to offshore the government
Plenty of old Oil platforms not in use. Just make sure they don't have any means of communication in place
Quote:
By the way, the new mods will need to relocate to Bangalore
Is that to safeguard the forum database or just to get lunch?
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Old 03-07-2005, 11:12   #9
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Re: Population database will move to India

That's an idea - I could do with a daily tikka
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Old 03-07-2005, 11:21   #10
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Re: Population database will move to India

I have a great idea why don't we all move to India at this rate we may as well as all things British seem to be going there any way!
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Old 03-07-2005, 11:23   #11
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Re: Population database will move to India

My other half is heavily into genealogy and he has trouble deciphering what an entry in the records actually says even with the advantage of english as his native language. Goodness knows what the records will end up translated into by this method .
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Old 03-07-2005, 11:28   #12
 
 
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Re: Population database will move to India

Quote:
Originally Posted by Angua
My other half is heavily into genealogy and he has trouble deciphering what an entry in the records actually says even with the advantage of english as his native language. Goodness knows what the records will end up translated into by this method .
Yeah - I had a look at the 1901 Census for my area and some of the entries were tough to decipher. Totally different English language back then.

As to identity theft - I'm not 100% convinced that sufficient security measures are in place, since the people enforcing the security will themselves be Indian and open to bribary/threats.
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Old 03-07-2005, 11:43   #13
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Re: Population database will move to India

I think that people are being too paranoid over the issue of data security. Anyone who really wants to assume anothers identity will have no problem in doing so no matter where data is stored. What is there in the population database that would make it a target for ciminals?
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Old 03-07-2005, 13:48   #14
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Re: Population database will move to India

I think the issue here is not just security although that is a big factor, its the sensitivity of whats been exported, and the fact 1000 jobs that last 2 and half years are been created overseas instead of here, this could have been located in a high unemployment area and made a difference.
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Old 03-07-2005, 14:06   #15
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Re: Population database will move to India

Many of the security issues have already been discussed on the extremely recent Indian call centres thread*. This is, again, a cost-related decision, pure and simple. Putting aside the global nature of the labour market - which was again discussed in the previous thread - if this project had been contracted in the UK at significantly higher cost, then that will be paid for by tax. Now I'm suspecting that aside from outsourcing, the level of tax we pay is right up there in the contentious topics hit parade

* Here: http://www.cableforum.co.uk/board/sh...ghlight=indian
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