01-12-2004, 14:49
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#16
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cf.mega poster
Join Date: Jun 2003
Location: Here
Posts: 2,019
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Re: nice one asda :tu:
I wished I brought the James Bond Box Set when ASDA were selling it for £90 - bargain, it £130 now  . ASDA in Clapham Junction needs a kick up it's arse, the CS is appalling.
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01-12-2004, 14:51
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#17
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cf.mega pornstar
Join Date: Jun 2003
Posts: 10,343
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Re: nice one asda :tu:
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Originally Posted by punky
<snip>
While I am at I ordered something from Amazon US. It arrived with a breakage in box. I went through the online exchange process on the website. I printed out a UPS shipping label for free (It appears UPS would even pick it up if I didn't live near a store). I was a bit worried about exchanging as it is limited edition and could sell out, but the sent me out a new one the same day as I was packing the broken one up to be sent. It doesn't look like I need to worry about refunds, as the invoice on the second item was $0.00. It doesn't look like they'll charge my shipping on the broken return. I hope I don't eat my words, but so far it kicks arse. Certainly kicks Dab's arse, where I had to pay for shipping back. Is it this good with Amazon UK? English CS really sucks.
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On the few occasions that something has gone wrong with Amazon UK in our house, they acted quite well. They once accidentally sent out an order twice, and the second time an order was delayed by about a week (Amazon had said it had been shipped when it hadn't). In both cases Amazon replied to an e-mail within 24 hrs (on the weekend).
With the order that was delayed, my girlfriend had it sent via next-day delivery, and asked for a refund for the postage, as it had ultimately not arrived the next day. They refused to do that, since the item had been sent by next day delivery (it had just been sent later), but gave her a £5 credit to her account. Seeing the next day delivery was about £7 more than normal delivery, I thought it wasn't bad.
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Oh Oh Ranje 
We houden allemaal van jou, de spelers en het rood wit blauw.
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I wish I knew where I was going, cause I have to get back as well.
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01-12-2004, 15:04
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#18
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Invalid E-Mail (Account Suspended)
Join Date: Jun 2003
Location: South-East-Cambridge
Services: ntl digital basepack
ntl 1M broadband
Posts: 1,068
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Re: nice one asda :tu:
Is it just me or do there seem to be a lot of duff TVs and Videos for sale at Asda?
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01-12-2004, 15:05
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#19
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cf.mega poster
Join Date: Jun 2003
Location: Here
Posts: 2,019
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Re: nice one asda :tu:
for £100, u can't expect much.
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01-12-2004, 15:51
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#20
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Permanently Banned
Join Date: Jun 2003
Location: norton , teesside
Age: 40
Posts: 10,571
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Re: nice one asda :tu:
Quote:
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Originally Posted by bob_builder
Is it just me or do there seem to be a lot of duff TVs and Videos for sale at Asda?
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01-12-2004, 16:25
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#21
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That damn leprechaun!!
Join Date: Sep 2003
Location: Punmeister Towers
Age: 33
Services: Will provides gags for cash
Posts: 8,669
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Re: nice one asda :tu:
Quote:
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Originally Posted by bob_builder
Is it just me or do there seem to be a lot of duff TVs and Videos for sale at Asda?
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There's only two people on hereI can think of - me and py666. Unless there's other bods that you know  away from here!
__________________
The doctor told me that BOTH my eyes were lazy! And that's why it was the best summer ever.
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01-12-2004, 17:41
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#22
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Permanently Banned
Join Date: Jun 2003
Location: norton , teesside
Age: 40
Posts: 10,571
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Re: nice one asda :tu:
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Originally Posted by Nugget
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There's only two people on hereI can think of - me and py666. Unless there's other bods that you know away from here! |
i was wondering much the same , at the end of the day for £160 for a 28" WS tv i dont reckon you are robbed 
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01-12-2004, 19:38
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#23
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Invalid E-Mail (Account Suspended)
Join Date: Jun 2003
Location: South-East-Cambridge
Services: ntl digital basepack
ntl 1M broadband
Posts: 1,068
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Re: nice one asda :tu:
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Originally Posted by Nugget
There's only two people on hereI can think of - me and py666. Unless there's other bods that you know away from here! |
It is not just on here - I keep on reading about how Asda are great because they give you a replacement when your *** breaks down in lots of places. It just seems to me that there are lot of people with experience of Asda stuff breaking down and the customer care when it happens.
Maybe it is just the same few people that post in lots of places!
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01-12-2004, 21:47
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#24
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cf.addict
Join Date: Jun 2003
Posts: 450
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Re: nice one asda :tu:
I work at asda too and its fantastic to bring stuff back.
If your television "breaks" bring it back and get another new one and another years garentee. brilliant. Same with my digital camera. Brought it when it was £280.
Oh dear... it "broke". Took it back because it went down to £199.99 and exchanged and £80 refunded :p
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01-12-2004, 22:29
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#25
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cf.mega pornstar
Join Date: Jun 2003
Posts: 10,343
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Re: nice one asda :tu:
Quote:
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Originally Posted by LooeyUK
I work at asda too and its fantastic to bring stuff back.
If your television "breaks" bring it back and get another new one and another years garentee. brilliant. Same with my digital camera. Brought it when it was £280.
Oh dear... it "broke". Took it back because it went down to £199.99 and exchanged and £80 refunded :p
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Good attitude towards your employer. You'll get far in life 
__________________
Oh Oh Ranje
We houden allemaal van jou, de spelers en het rood wit blauw.
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I wish I knew where I was going, cause I have to get back as well.
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01-12-2004, 23:00
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#26
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Eric Cartman Wannabe
Join Date: Jun 2003
Location: Cockney geeza land
Age: 27
Services: c:\> net start punky
Posts: 12,153
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Re: nice one asda :tu:
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Originally Posted by danielf
Good attitude towards your employer. You'll get far in life |
And when it becomes too cost ineffective to refund like that and they become strict with re-stocking fees, we know who to go and thank, don't we Dan
__________________
"We're not here for a long time, we're here for a good time" - Mike Ness (Social Distortion)
"Reach for the sky, 'cause tomorrow may never come" - Reach For The Sky (Social Distortion)
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01-12-2004, 23:38
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#27
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Rather fruity
Join Date: Jun 2003
Posts: 6,046
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Re: nice one asda :tu:
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Originally Posted by punky
And when it becomes too cost ineffective to refund like that and they become strict with re-stocking fees, we know who to go and thank, don't we Dan |
I'm surprised he's got time to return items, after all he's SO busy with this scientific research into who's the laziest customers! 
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02-12-2004, 03:20
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#28
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Eric Cartman Wannabe
Join Date: Jun 2003
Location: Cockney geeza land
Age: 27
Services: c:\> net start punky
Posts: 12,153
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Re: nice one asda :tu:
There will always be abusers. They are talking about these guys who are ripping off BestBuy which is a big electronics chain out here. They go and buy something. Send off for the manufacturer's rebates (which sometimes can be very subtanial), take it back and get a refund minus a small amount on the restocking fee. Then they walk back in, buy it as "open box" at a big discount and then go flog it on Ebay. Great for them, but we are the ones that end up having to pay for it.
__________________
"We're not here for a long time, we're here for a good time" - Mike Ness (Social Distortion)
"Reach for the sky, 'cause tomorrow may never come" - Reach For The Sky (Social Distortion)
Last edited by punky; 02-12-2004 at 03:22.
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