Windows update wiped files.

Eric55 · 14-09-2011, 08:40

There was updates for Windows 7 home premium today, I ran them and when the computer restarted all my files from the desk top and my docs, downloads, pictures, music, were gone. I manage to get them back with a system restore, but now I do not want to install the updates until it is confirmed they are safe

qasdfdsaq · 14-09-2011, 08:56

Your files weren't wiped.

Eric55 · 14-09-2011, 09:21

I know they weren,t wiped but you should not have to do a system restore after an update.

**Russ** · 14-09-2011, 09:32

Quote:

Originally Posted by Eric55

I know they weren,t wiped but you should not have to do a system restore after an update.

Some people say that is what you should expect with a Windows OS...

Is it worth burning all the stuff that disappeared to a CD/DVD or memory stick first then replacing them after the update?

I know that doesn't treat the cause but it's a work-around.

Pog66 · 14-09-2011, 12:09

...regular backups?

MetaWraith · 14-09-2011, 12:29

2nd Tuesday of the month, that day when paranoid users download but DO NOT install Windows updates. Rather they let the great unwashed masses trial the updates first and monitor forums for tales of woe etc :¬)

qasdfdsaq · 14-09-2011, 18:02

Quote:

Originally Posted by Eric55

I know they weren,t wiped but you should not have to do a system restore after an update.

You don't have to.

**Russ** · 14-09-2011, 18:35

Quote:

Originally Posted by qasdfdsaq

You don't have to.

I think it's clear the OP doesn't really have much tech knowledge so are you going to offer him any advice instead of just fitting as few words as possible in to an unhelpful sentence?

qasdfdsaq · 15-09-2011, 09:11

Well, his files are/were in exactly the same place as before.

Nothing was moved or wiped.

No system restore was neccessary.

Not sure what else there is to say. He didn't ask us before he did a system restore, just wrongly assumed it was neccessary. I'm pointing out it wasn't.

Gavin78 · 15-09-2011, 17:39

How about how he would have got the stuff back without a restore?

qasdfdsaq · 16-09-2011, 00:52

Read my previous message.

You can't get back something that never left. Since it didn't go anywhere, there's nothing to do.

DaiNasty · 16-09-2011, 09:15

Having a bad day qas?

Remember, to an average user if you can't SEE the files then they're gone. Some practical advice might be more constructive.

qasdfdsaq · 16-09-2011, 17:58

Average user didn't bother asking before deeming it neccessary to do something that wasn't. It's already done, I can't undo it. No point telling him to do something he can no longer do, to solve a problem that no longer exists...

The only practical advice to give is... don't do it again... and ask first, rather than ranting afterwards.

Gavin78 · 16-09-2011, 21:11

I wouldn't have thought he was ranting more the likes of asking for future reference but your response was something I would expect a pc world tech to give. There is hope yet after all

**Hugh** · 16-09-2011, 22:22

Let's stop bickering...