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Compaq Presario CQ56 SLOW!!!!
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Old 11-03-2011, 16:40   #1
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Compaq Presario CQ56 SLOW!!!!

My brothers carer has the above laptop. It has Windows 7 HP and 2GB of Ram. On Startup I have noticed that 58 items start up, and it uses between 50 - 100% of the CPU and up to 1GB of the memory :yikes: . I have run msconfig, defragged the HDD, but still the problem remains, what can be done about this?

---------- Post added at 16:40 ---------- Previous post was at 16:21 ----------

Oh and I should mention its got one stick of DDR3 Ram.
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Old 11-03-2011, 17:51   #2
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Re: Compaq Presario CQ56 SLOW!!!!

What program or program(s) is/are using 50-100% of the CPU?
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Old 11-03-2011, 19:06   #3
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Re: Compaq Presario CQ56 SLOW!!!!

Been ages since I used Windows (mac User), how do I find out?
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Old 11-03-2011, 19:07   #4
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Re: Compaq Presario CQ56 SLOW!!!!

Right-Click on the Task Bar, click Task Manager and have a look in the processes list, also if it's not appearing there, click Show Processes from all users
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Old 11-03-2011, 19:21   #5
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Re: Compaq Presario CQ56 SLOW!!!!

AvastUI.exe
csrss.exe
hpCaslNotification.exe
HPMSGSVC.exe
HPWA_Main.exe
LightscribeControlPanel.exe
RtknGUI64.exe
RtvOSD.exe
SmartDefrag (I know what this is)
SynTPEnh.exe
SynHelper.exe
Taskeng.exe
Taskhost.exe
Winlogon.exe
Wauclt.exe (x2 Windows Update)
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Old 12-03-2011, 23:52   #6
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Re: Compaq Presario CQ56 SLOW!!!!

So how much CPU is each of those using? And in what order? If AvastUI is using >50% on it's own, then that's a problem. But without knowing how much each uses, it doesn't tell us what's causing the problem. How about sort by CPU then take a screenshot?
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Old 13-03-2011, 08:38   #7
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Re: Compaq Presario CQ56 SLOW!!!!

Will do on Monday as she has taken it back now lol, if it does turn out to be Avast, any suggestions on an alternative thats not CPU intensive?
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