Be aware of ebuyer.com - Page 3

Lord Nikon · 02-03-2010, 15:15

Just to reaffirm, you sent back a dual core intel atom 330 system, to buy the same thing from elsewhere...

What we are curious about is how did you determine the one you had been sold was NOT a dual core machine?

Guys, watch this area for a "Be Aware of Amazon.co.uk" Thread in the next few days methinks.

TheDon · 02-03-2010, 15:44

Quote:

Originally Posted by kalia

‘’No argument you can buy this item by all mean’’

Once again, the item you bought, that you confirmed was the right model, should have a dual core cpu.

If it didn't then the fault lies not with ebuyer, but with acer for fitting the incorrect cpu. Ebuyer do not build these systems, they buy them in and ship them out, that is it.

If an incorrect part is present (and it's highly highly unlikely) then it's not ebuyer's fault.

The only way ebuyer could be at fault here is if they shipped you the wrong unit by mistake, but you've confirmed that it was infact the right unit as the model number was correct.

So, how did you work out that this system DIDN'T have a dual core cpu?

haydnwalker · 03-03-2010, 10:21

Quote:

Originally Posted by TheDon

<Snip>
So, how did you work out that this system DIDN'T have a dual core cpu?

I'm only speculating here but... maybe the OP thinks as the Atom isn't as fast a chip as a standard dual core chip that its only single core?

Atom chips are, by design slower and less power hungry than your standard garden variety Intel chips

...mmmm chips

03-03-2010, 12:25

Quote:

Originally Posted by haydnwalker

I'm only speculating here but... maybe the OP thinks as the Atom isn't as fast a chip as a standard dual core chip that its only single core?

Atom chips are, by design slower and less power hungry than your standard garden variety Intel chips

...mmmm chips

Thats why Nividia developed the ION chipset to offset some of the work specially for HD video which makes these machines ideal media players as well as web browser/office machines

eth01 · 04-03-2010, 19:48

pvt me your contact details and i will have somebody contact you with regard to the above matter.

(i am NOT affiliated with ebuyer)

bonzoe · 04-03-2010, 20:13

What an informative thread, but what was all the fuss about? Seems that Atom 330 is dual core, whether or not e-buyer say this, yet the op is unable to demonstrate that he received something which was not an Atom 330, just claims that his wasn't dual core? Nothing here to deter me from buying from e-buyer, just allegations. Where is the evidence?

saabmania2 · 04-03-2010, 21:19

Quote:

Originally Posted by bonzoe

What an informative thread, but what was all the fuss about? Seems that Atom 330 is dual core, whether or not e-buyer say this, yet the op is unable to demonstrate that he received something which was not an Atom 330, just claims that his wasn't dual core? Nothing here to deter me from buying from e-buyer, just allegations. Where is the evidence?

bonzoe,
there-in lies the problem!! there is no proof i bought hundreds of systems via different manufactures and never had a wrong processor (not saying it can't ever happen) but i somehow doubt the op as he never provided any proof to back up his claims and if he treated ebuyer customer services with the same sort of answers he's given here i'm hardly surprised they can't be bothered to do anything.
op: if your still around where was the proof??

whooops perhaps the dog ate it

04-03-2010, 21:36

my bro bought a special offer laptop off aria that had the wrong cpu in for the model number

saabmania2 · 04-03-2010, 22:10

As i said Zing it could happen, but the op has failed to give us any proof and has ignored any request for something anything to say why he thought it was not the correct processor, i have no doubt at the time your bro's happened you could have got the proof "if" you was going to claim a company was completely useless.
anyone can come on to any forum to claim anything, but surely something to back up the claims would help his cause but hey it's been a great read and kept me entertained

04-03-2010, 22:24

oh yes a simple screenie

Horace · 05-03-2010, 00:00

Seems to be a lot of suspicion in this thread. It's quite possible that EBuyer did send the incorrect model out, they're such a large company mistakes like this will happen, however EBuyers CS has improved significantly over the last few years. I bought a 37" LCD TV from them, did a few tests and found it wasn't up to scratch while watching HD sourced material, everything else about it was fine, I contacted them and without a quibble they asked when I'd like it picking up. A few months down the line and I bought a motherboard for a friend, one of the plastic sata clips on the board was loose and I didn't want to risk it, contacted them and they arranged a pick up and drop off of a replacement for two days later. Suffice to say I buy pretty everything I can from EBuyer without the hassle of having to return faulty goods myself.

Rik · 05-03-2010, 00:07

Be aware of Ebuyer?

I am

Im aware they have never let me down in the past and offer very good customer service and value for money.

ZrByte · 05-03-2010, 00:15

Quote:

Originally Posted by Horace

Seems to be a lot of suspicion in this thread. It's quite possible that EBuyer did send the incorrect model out, they're such a large company mistakes like this will happen, however EBuyers CS has improved significantly over the last few years. I bought a 37" LCD TV from them, did a few tests and found it wasn't up to scratch while watching HD sourced material, everything else about it was fine, I contacted them and without a quibble they asked when I'd like it picking up. A few months down the line and I bought a motherboard for a friend, one of the plastic sata clips on the board was loose and I didn't want to risk it, contacted them and they arranged a pick up and drop off of a replacement for two days later. Suffice to say I buy pretty everything I can from EBuyer without the hassle of having to return faulty goods myself.

I just think the suspicion came about due to the OPs refusal to tell us how he knew it wasn't dual core and his reasoning for the one still listed on ebuyer confirming his suspicion even though it didn't.

Lord Nikon · 05-03-2010, 06:04

Quote:

Originally Posted by kalia

I think you need to revisit again and check below spec and model has been taken off
Acer Aspire Revo Desktop R3610 PC, Intel Atom Dual Core 330, 4GB RAM, 500GB HDD, Wifi, NVIDIA graphics, Windows 7 Home Premium.

Advert wording has been changed and yes I did check the model of the unit and all spec , New advert is Acer Aspire Revo Desktop R3610 PC, Intel Atom 330, 4GB RAM, 500GB HDD, Wifi, NVIDIA graphics, Windows 7 Home Premium

From this I surmise that ebuyer did send the correct model out. The suspicion is not aimed at ebuyer Horace, it is aimed at how did the OP determine the machine supplied was not in fact a dual core product.

eth01 · 05-03-2010, 16:45

there was an error in the description of the item from what i can see. that will need to be corrected with ebuyer directly.