02-03-2010, 13:23
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#16
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Guest
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Re: Be aware of ebuyer.com
Ive had problems with just about everyone but so far Ebuyer has not raised an issue with my diagnosis. I did have a bit of a row with them over a strobe that was delivered broken and they wanted to be post it back to test it before sending out a new one ( the value was £2.50)
Aria and Overclockers are the worst after sales ive come across . Aria refused to accept a mobo they sold was faulty and sent it back 3 times the last time they tested it it popped on thier bench. And Overclockers I think ive made my view on them quite clear lol
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02-03-2010, 13:53
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#17
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Inactive
Join Date: Mar 2010
Posts: 7
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Re: Be aware of ebuyer.com
Above all thank you very much for your comments about this issue. I’m really happy to see different opinion but let me say few worlds and then you all can decided if this thread is spam.
Last 4 years I’m with ebuyer, no doubt they provides some excellent service but actual problem is with the after sale customer service and as I said with premium phone number.
Regarding this product:-
Ebuyer is selling Acer Aspire Revo Desktop R3610 PC, Intel Atom Dual Core 330, 4GB RAM, 500GB HDD, Wifi, NVIDIA graphics, Windows 7 Home Premium.
I know some people are trying to be funny like this one (Perhaps the op thinks that dual core means 2 separate cpu's lol) all I can say ebuyer has taken off this product after making formal complained to Trading standard from their web site .
So thank you all and there was no attention to make any propaganda against ebuyer except warn people via this popular platform which I believe and also recommended by few of my friends.
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02-03-2010, 13:59
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#18
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Inactive
Join Date: Feb 2010
Location: Dystopia
Services: || (XL) Broadband ||
(XL) Nuisance Call Hotline ||
Posts: 262
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Re: Be aware of ebuyer.com
Same with all of these 'box-shifter' companies, usually no worries unless you get a problem and fall at the mercy of their 'customer services'.
Have to say that I've also bought from ebuyer many times and never had any issues, not that that helps anyone.
Microdirect.co.uk are pretty good.
Dabs.com are very dependable but can almost always be beaten on price, if that's your only criteria.
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02-03-2010, 14:18
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#19
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cf.mega poser
Join Date: Jun 2003
Posts: 14,264
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Re: Be aware of ebuyer.com
Ebuyer are okay, generally, but they used to be quite bad (a looong time ago) when things did go wrong. They've cleaned up their act quite a bit though.
Here's a thread from 7 years ago
http://www.cableforum.co.uk/board/19...ou-ebuyer.html
__________________
Gimme back my dog.
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02-03-2010, 14:20
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#20
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cf.mega poster
Join Date: May 2007
Posts: 1,504
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Re: Be aware of ebuyer.com
Quote:
Originally Posted by kalia
Regarding this product:-
Ebuyer is selling Acer Aspire Revo Desktop R3610 PC, Intel Atom Dual Core 330, 4GB RAM, 500GB HDD, Wifi, NVIDIA graphics, Windows 7 Home Premium.
I know some people are trying to be funny like this one (Perhaps the op thinks that dual core means 2 separate cpu's lol) all I can say ebuyer has taken off this product after making formal complained to Trading standard from their web site .
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Except they haven't? There's still multiple versions of the R3610, and they all (rightfully) state that it's dual core.
Once again, have you actually checked the model of the unit you recieved to see if it is the correct one. If you have and it is, it should have a dual core cpu. If it's the wrong model number, ebuyer have shipped the wrong unit, which occasionally happens when you're a high volume box shifter.
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02-03-2010, 14:26
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#21
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Permanently Banned
Join Date: Dec 2007
Location: Wales UK
Age: 30
Services: 50mb Cable, L TV and Phone XL.
Posts: 3,480
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Re: Be aware of ebuyer.com
Ebuyer tried pulling a fast one with a laptop a mate bought....
He bought a HP laptop in April 2009 and December 2009 the motherboard went a week before christmas. He contacted HP warrenty and was told "Your lucky you contacted us when you did as the laptop only has a few days of warrenty left".. He said no because it has a years warrenty from date of purchase. HP stated that the model number and serial number of the laptop he had was previously registered as sold from ebuyer on December 2008.
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02-03-2010, 14:33
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#22
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Inactive
Join Date: Mar 2010
Posts: 7
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Re: Be aware of ebuyer.com
Quote:
Originally Posted by TheDon
Except they haven't? There's still multiple versions of the R3610, and they all (rightfully) state that it's dual core.
Once again, have you actually checked the model of the unit you recieved to see if it is the correct one. If you have and it is, it should have a dual core cpu. If it's the wrong model number, ebuyer have shipped the wrong unit, which occasionally happens when you're a high volume box shifter.
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I think you need to revisit again and check below spec and model has been taken off
Acer Aspire Revo Desktop R3610 PC, Intel Atom Dual Core 330, 4GB RAM, 500GB HDD, Wifi, NVIDIA graphics, Windows 7 Home Premium.
Advert wording has been changed and yes I did check the model of the unit and all spec , New advert is Acer Aspire Revo Desktop R3610 PC, Intel Atom 330, 4GB RAM, 500GB HDD, Wifi, NVIDIA graphics, Windows 7 Home Premium
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02-03-2010, 14:54
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#24
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cf.mega poster
Join Date: May 2007
Posts: 1,504
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Re: Be aware of ebuyer.com
Quote:
Originally Posted by kalia
I think you need to revisit again and check below spec and model has been taken off
Acer Aspire Revo Desktop R3610 PC, Intel Atom Dual Core 330, 4GB RAM, 500GB HDD, Wifi, NVIDIA graphics, Windows 7 Home Premium.
Advert wording has been changed and yes I did check the model of the unit and all spec , New advert is Acer Aspire Revo Desktop R3610 PC, Intel Atom 330, 4GB RAM, 500GB HDD, Wifi, NVIDIA graphics, Windows 7 Home Premium
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You mean This one? That still states in the specs
Quote:
Processor
Intel Atom Dual Core 330
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Which is 100% accurate, because the Atom 330 IS a dual core cpu.
If you have a system with an atom 330 cpu, you have a dual core system.
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02-03-2010, 14:55
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#25
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We have always been here!
Join Date: Jun 2003
Location: Wirral / Ex CWC Area
Age: 28
Posts: 3,101
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Re: Be aware of ebuyer.com
Quote:
Originally Posted by kalia
I think you need to revisit again and check below spec and model has been taken off
Acer Aspire Revo Desktop R3610 PC, Intel Atom Dual Core 330, 4GB RAM, 500GB HDD, Wifi, NVIDIA graphics, Windows 7 Home Premium.
Advert wording has been changed and yes I did check the model of the unit and all spec , New advert is Acer Aspire Revo Desktop R3610 PC, Intel Atom 330, 4GB RAM, 500GB HDD, Wifi, NVIDIA graphics, Windows 7 Home Premium
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The wording often gets changed on ebuyer stock lists when the bring new stock in, think it might have something to do with how the warehouse computer stores the item description from the barcode when it scans in.
And even that still says its a dual core as the Atom 330 is a dual core CPU. Out of interest how do you know the model you have is not a dual core? Could you post a screenshot of your device manager with the CPU section expanded?
__________________
Put 100 monkeys in a room with a typewriter and they'll produce Seinfeld!!!
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02-03-2010, 15:06
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#26
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Inactive
Join Date: Mar 2010
Posts: 7
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Re: Be aware of ebuyer.com
Quote:
Originally Posted by zing
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Many thanks for the info; exactly this was my point which I was trying to prove.
Have a look on.......
http://www.ebuyer.com/product/172708
---------- Post added at 14:03 ---------- Previous post was at 13:58 ----------
Quote:
Originally Posted by kalia
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And this was my orignal order according to their advert:-
[Order Acknowledgement and Thank You offer]
________________________________________
You have ordered the following item(s)
Item: Acer Aspire Revo Desktop R3610 PC, Intel Atom Dual Core 330, 4GB RAM, 500GB HDD, Wifi, NVIDIA graphics, Windows 7 Home Premium
Qty: 1Cost: 228.89
Item: Plexus Gold Plated High Speed 1.3b HDMI to HDMI Cable (Black) 2m
Qty: 1Cost: 3.39
-----------------------------------------------------------
Shipping method: FREEat:£0.00
Delivery: Order will be delivered no later than Tue 2nd March 2010
Subtotal: 232.28
VAT total: 40.66
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Total: 272.94
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If there are any problems in the order process a member of our Customer Support Team will be in contact.
Kind regards,
Ebuyer
www.ebuyer.com
---------- Post added at 14:06 ---------- Previous post was at 14:03 ----------
Quote:
Originally Posted by ZrByte
The wording often gets changed on ebuyer stock lists when the bring new stock in, think it might have something to do with how the warehouse computer stores the item description from the barcode when it scans in.
And even that still says its a dual core as the Atom 330 is a dual core CPU. Out of interest how do you know the model you have is not a dual core? Could you post a screenshot of your device manager with the CPU section expanded?
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Unfortunately no caz I have send it back but yes may be after couple of day’s caz I ordered new one from Amazon
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02-03-2010, 15:06
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#27
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cf.mega poster
Join Date: May 2007
Posts: 1,504
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Re: Be aware of ebuyer.com
Quote:
Originally Posted by kalia
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What is what you're trying to prove?
That the system you bought has an intel atom 330 cpu, which is a dual core cpu. What exactly is the problem there?
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02-03-2010, 15:10
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#28
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Inactive
Join Date: Mar 2010
Posts: 7
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Re: Be aware of ebuyer.com
Quote:
Originally Posted by TheDon
What is what you're trying to prove?
That the system you bought has an intel atom 330 cpu, which is a dual core cpu. What exactly is the problem there?
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‘’No argument you can buy this item by all mean’’
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02-03-2010, 15:12
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#29
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We have always been here!
Join Date: Jun 2003
Location: Wirral / Ex CWC Area
Age: 28
Posts: 3,101
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Re: Be aware of ebuyer.com
Quote:
Originally Posted by kalia
‘’No argument you can buy this item by all mean’’
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Are you basing your assumption about how many cores the system has on observable speed? If you are you really shouldn't have bought an Atom based dual core.
__________________
Put 100 monkeys in a room with a typewriter and they'll produce Seinfeld!!!
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02-03-2010, 15:12
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#30
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cf.geek
Join Date: Nov 2005
Location: Portsmouth
Age: 44
Services: XL BB, XL TV, V+
Posts: 738
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Re: Be aware of ebuyer.com
this is brightening up my afternoon
__________________
Quote:
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In 1994 Los Angeles police arrested a man for dressing as the Grim Reaper - complete with scythe - and standing outside the windows of old people's homes, staring in.
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SimianCage
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