PC's PSU expired

[altis]

Some time last Friday, while I was out, the PSU of my PC died. It didn't simply lose a bit of regulation (like they usually do) rather it expired completely. The 5VSB is no longer there so it can't turn itself on.

It's (or should I say was!) a fanless Yesico FL-550ATX(T)P/PFC and cost me £99.99 + delivery and VAT - a special 'today' offer from Scan - exactly 12 months and one day earlier. Aaaaaaaaaaaaaaaaagh!

send it back stating that you want to invoke your statutory rights and claim the device has not lasted a reasonable amount of time. A 12 month warranty does not effect basic trading standards regulations

[Tightscot]

in my experience Scan have always been very good in terms of RMA's etc

I know a Scan rep frequenrts the forums at custom pc linky in the interactive/IT Forums section there is a dedicated Scan forum, if you have no luck it may be worth posting in this forum?

why is it stuff fails just after the warranty expires!

[Lord Nikon]

I refuse to do business with scan, I built a hi-end machine using parts from there, and had to return over 70% of the components as faulty, faults included the wrong motherboard in the box, a hard drive which basically blew it's speed controller off the top of the PCB when power was connected, which they then took 6 months to replace, 3 lots of faulty Ram, the list goes on, and remember this was a SINGLE PC build.

I'm not even sure why I gave them that chance, it wasn't the first time it has happened with them. I now use spoton.

btw - as for RMA, they initially refused to even treat the drive as a warranty item as a chip had blown, I had to literally stand in their showroom talking to the manager loudly threatening to call in trading standards over the drive.