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Cyclic Redundancy Check
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Old 16-06-2004, 14:41   #1
gazzae
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Cyclic Redundancy Check

Hi,

A friend got himself a new Printer, a HP 5150. We installed it onto his PC today, the install appeared to work fine but when we try and print, we get the following error message.

Error printing to USB001
Data error (cyclic redundancy check)

I uninstalled the printer and reinstalled it again just to get the same message. Had a look on HP's website but couldn't find anything to do with this error.

His PC runs Win98SE

Anybody any ideas?

Thanks
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Old 16-06-2004, 14:54   #2
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Re: Cyclic Redundancy Check

CRC's are performed on the data travelling from the printer to the USB port, so it's possible you either have a duff USB port, a duff cable or a duff printer. If you haven't tried it already, you could always (even though it's not related to what I've just said) manually installing the latest drivers from HP's site
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Old 16-06-2004, 15:06   #3
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Re: Cyclic Redundancy Check

Yeah I though that, but I though if that was the case then would it have been able to install correctly? I mean during the install process it finds the printer and identifies it.
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Old 16-06-2004, 15:12   #4
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Re: Cyclic Redundancy Check

Are you using a very long or poorly shielded USB cable ?
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Old 16-06-2004, 15:15   #5
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Re: Cyclic Redundancy Check

Quote:
Originally Posted by Stuartbe
Are you using a very long or poorly shielded USB cable ?
Nope only 1.8M long. Dunno how I can tell if its poorly shielded, it seems ok. Its a brand new cable
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Old 16-06-2004, 15:57   #6
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Re: Cyclic Redundancy Check

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Originally Posted by gazzae
Nope only 1.8M long. Dunno how I can tell if its poorly shielded, it seems ok. Its a brand new cable
Have you tried it on a diff. USB port?
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Old 17-06-2004, 08:49   #7
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Re: Cyclic Redundancy Check

Quote:
Originally Posted by Bifta
Have you tried it on a diff. USB port?
Not yet, going to go round this afternoon and have another play.
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Old 03-01-2005, 13:56   #8
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Re: Cyclic Redundancy Check

Hey,

I have the same problem with my HP 5150.
Did you solve the problem posted?
I have tried the different USB cables, and the problem still persists.

Jano
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Old 03-01-2005, 14:08   #9
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Re: Cyclic Redundancy Check

See if this article helps at all http://h10025.www1.hp.com/ewfrf/wc/d...cname=bpu01860
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Old 03-01-2005, 23:44   #10
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Re: Cyclic Redundancy Check

Quote:
Originally Posted by jano73
Hey,

I have the same problem with my HP 5150.
Did you solve the problem posted?
I have tried the different USB cables, and the problem still persists.

Jano
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