Thread: NTL customer service the best
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Old 08-07-2003, 12:13   #3
Martin
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Join Date: Jun 2003
Location: Manchester
Age: 38
Services: NTL TV & Telephone. 2MB Internet
Posts: 1,536
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Well I have always waited about 50 mins for Customer Service at various times through the day. Quickest is faults only ever wait a few mins. I think my biggest annoyance is after waiting so long I have been rushed off the phone, once or twice. Its all pressure to keep call waiting down but I don't like people when they are abrupt.
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