Classic ntl BS

[Neil]

So...

There I am browsing the pages of this month's Official XBOX Magazine, when I spot an ad from our very own (advert friendly :p ) ntl advertising the BB + Console 'service' for use with XBOX Live......

Not a problem with that I hear you say, but it was the small print at the bottom of the ad that caught my eye.....

ntl home Broadband + Console service requires a standalone cable modem (provided free by ntl), existing broadband via set top box customers contact customer services.

So, pray tell ntl-what have you told your CSRs to say when this little 'query' gets asked??

I know that XBOX Live can't be used via an STB, I also know of the problems that were encountered during the original 'trial' (as I was a part of it)

So-what I want to know is why the advert doesn't simply say that it is not available to BB via STB customers.....(probably because that would be too honest & a totally alien concept to ntl )

[Exulus]

huh? i have an STB and XBL??

[Neil]

Originally Posted by Exulus

huh? i have an STB and XBL??

Not on ntl's 'Broadband + Console Service' you don't!

[Exulus]

ah right i see

But it says it only works through a standalone modem, and so when customers with an STB contact CS surely they'll say you'll have to configure it yourself if you know how?

[Matt D]

Or maybe NTL let people change from STB BB to SACM BB if they have an STB & want the crappy BB&Console package?

[grindkid25]

i know. that package is rubbish...just nerdy to really want to go on live and the computer at the same time....cos if i had it...i would go on live and download something on the computer....but that would slow the connection.....but i also use my computer for internet gaming also so i go on this or live