i finally found a fix for the problem. this nasty spyware installs some nasty exe files in c:\Program Files\Common Files\Services\ which put the spyware back as soon as any spyware programs remove it. you need 2 delete these files first then use a spyware program. hijack this worked for me.
see this site for full details
http://www.computing.net/security/ww...orum/9514.html