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Do NTL service techs work on Bank Holiday Monday?
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Old 23-08-2006, 15:32   #1
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Do NTL service techs work on Bank Holiday Monday?

Hi All,
Just had to call Faults because of my Terayon 210 Terajet which keeps dropping the connection and spoke to a really nice guy called kristian(spelling) and he`s booked me a service call for this coming Monday,a Bank Holiday! Do service techs work on a bank holiday?
According to Kristian they do, is this right?
Cheers for any comments.
Bud.
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Old 23-08-2006, 19:40   #2
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Smile Re: Do NTL service techs work on Bank Holiday Monday?

HI,IM AN NTL SERVICE TECH ON TEESSIDE AND WE ARE PUTTING 75% COVER IN ON BANK HOL MONDAY.ARE YOU IN TEESSIDE? AS WE ARE GETTING TROUBLES WITH TERAYON MODEMS DUE TO UPGRADES IN SERVICE ETC
LET ME KNOW
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Old 23-08-2006, 20:13   #3
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Smile Re: Do NTL service techs work on Bank Holiday Monday?

yes we work on bank holiday 8 til 4 only
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Old 23-08-2006, 21:28   #4
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Re: Do NTL service techs work on Bank Holiday Monday?

Hi Martyoo7, no, I`m not in Teeside but thanks anyway, I`m in Cambridge.
Nedkelly, Thank you all for coming out to us in our Hour of need on a Bank Holiday.
May you all have a Great day off when you do get Home.
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Old 23-08-2006, 21:34   #5
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Re: Do NTL service techs work on Bank Holiday Monday?

Quote:
Originally Posted by budwieser
Hi Martyoo7, no, I`m not in Teeside but thanks anyway, I`m in Cambridge.
Nedkelly, Thank you all for coming out to us in our Hour of need on a Bank Holiday.
May you all have a Great day off when you do get Home.
You may finely get that NTL:250 now mate.
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Old 23-08-2006, 22:41   #6
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Re: Do NTL service techs work on Bank Holiday Monday?

Quote:
Originally Posted by SnoopZ
You may finely get that NTL:250 now mate.
That would be good Mate!
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Old 28-08-2006, 22:24   #7
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Re: Do NTL service techs work on Bank Holiday Monday?

Hi Guy`s and Girls............
Just a quick update. A really nice bloke came today and upgraded me from the old Terajet 210 to a 250 sacm and there is a god!
Back up to 9.51 mbps on the speedtest! Thank you NTL , The last 4 months of waiting were worthwhile.
Thank you also to Kristian in customer services.
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Old 28-08-2006, 22:35   #8
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Re: Do NTL service techs work on Bank Holiday Monday?

Quote:
Originally Posted by budwieser View Post
Hi Guy`s and Girls............
Just a quick update. A really nice bloke came today and upgraded me from the old Terajet 210 to a 250 sacm and there is a god!
Back up to 9.51 mbps on the speedtest! Thank you NTL , The last 4 months of waiting were worthwhile.
Thank you also to Kristian in customer services.
Nice one! let the downloads begin.....
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