19-07-2006, 07:20
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#1
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cf.member
Join Date: Jul 2005
Location: Ourgate
Services: V+
20meg BB
Phone
Posts: 87
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Loss of connection NR
my internet connection stopped working last night and is still off this morning.
I disconnected the cable to my router and the computer said cable disconnection so im unsure weather its ntl or me.
I have rebooted the comp and modem several times but it is still the same.
Can anyone help
Cheers
Chris
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19-07-2006, 08:36
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#2
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Google it!!
Join Date: Jun 2003
Location: Essex
Age: 34
Services: Sky Digital + 16Mb ADSL
BT Telephone
Posts: 14,950
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Re: Loss of connection NR
Any lights on the modem not lit or flashing when the cable is connected?
Getting the cable disconnection message is normal when you pull the lead from a router or SACM etc.
Power off the pc and modem, plug the lead back in, power up modem, wait for lights to settle and reboot PC.
If any lights keep flashing let us know and also tell us which lights are lit and which are not.
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19-07-2006, 10:04
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#3
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cf.member
Join Date: Jul 2005
Location: Ourgate
Services: V+
20meg BB
Phone
Posts: 87
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Re: Loss of connection NR
sorry i forgot to put my connection is through a set top box
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19-07-2006, 10:13
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#4
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"Why I oughta..."
Join Date: Jun 2006
Location: Cambridge
Services: Sky TV, VM TV, 2meg bb, radio, tel, and a lobster (but the lobster died).
Posts: 3,155
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Re: Loss of connection NR
Great Yarmouth was due to be "serviced" yesterday:
Quote:
On the morning of Tuesday the 18th of July between midnight and 6 AM,
Network upgrades will result in a loss of service in Stockton, Andover, Salisbury, Seven Kings, Wearside, Oxford, Bolton, Stockport, Great Yarmouth, Folkstone, Lincoln, Greenock, Broomhill, Stafford, Lancing, Erskine, Kirkintilloch, Lincoln, Warwick and the surrounding areas.
Network rebalancing across the country will result in a brief loss of service for all customers.
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(information obtained from the NTL Status link at the bottom of every forum page).
Perhaps this has overrun?
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19-07-2006, 10:15
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#5
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Invalid E-Mail (Account Suspended)
Join Date: Nov 2005
Posts: 56
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Re: Loss of connection NR
Quote:
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Originally Posted by Planetgarb
my internet connection stopped working last night and is still off this morning.
I disconnected the cable to my router and the computer said cable disconnection so im unsure weather its ntl or me.
I have rebooted the comp and modem several times but it is still the same.
Can anyone help
Cheers
Chris
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I`m in Gt Yarmouth on a Cable modem and all seems fine, I did notice my STB has been upgraded with a new Mini Guide today.
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19-07-2006, 10:17
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#6
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cf.member
Join Date: Jul 2005
Location: Ourgate
Services: V+
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Phone
Posts: 87
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Re: Loss of connection NR
I tried to get on @ 8pm last night and again @ 5:45 am this morning but still nothing
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19-07-2006, 10:46
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#7
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Invalid E-Mail (Account Suspended)
Join Date: Nov 2005
Posts: 56
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Re: Loss of connection NR
Quote:
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Originally Posted by Planetgarb
I tried to get on @ 8pm last night and again @ 5:45 am this morning but still nothing
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In the router does it come up with a proepr Ip address i.e. 80.xxx.xxx.xx ?
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19-07-2006, 11:02
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#8
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cf.member
Join Date: Jul 2005
Location: Ourgate
Services: V+
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Phone
Posts: 87
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Re: Loss of connection NR
Yeah nothing has been touched its usually reliable but for some reason i cant connect . i just keep getting page cannot be displayed.
Im in work at the moment so i cant check anything on my home pooter
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20-07-2006, 07:49
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#9
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cf.member
Join Date: Jul 2005
Location: Ourgate
Services: V+
20meg BB
Phone
Posts: 87
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Re: Loss of connection NR
Thanks for the help. i tracked it down to the eithernet card .. replaced and im back up and running
Cheers
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