0.48MB? Should it be faster?

[.jackson]

I am on the smallest NTL package and getting this;

Thu, 6 Jul 2006 14:42:34 UTC

1st 512K took 8531 ms = 60 KB/sec, approx 494 Kbps, 0.48 Mbps
2nd 512K took 8672 ms = 59 KB/sec, approx 486 Kbps, 0.47 Mbps
3rd 512K took 8656 ms = 59.1 KB/sec, approx 487 Kbps, 0.48 Mbps
4th 512K took 8703 ms = 58.8 KB/sec, approx 485 Kbps, 0.47 Mbps

Overall Average Speed = approx 488 Kbps, 0.48 Mbps

My uncle who lives on the same street has had his 2MB broadband upgraded to 4MB, and I thought I was meant to be upgraded to 1MB.
This is definatly running slow anyway, I should be on 750Kbps without the upgrade.
I have restarded my box numerous times, the last time I did it I turned off my firewall (Nvidia Firewall).

Is there any other things I should try?

[Jefferson T]

I don't think the 512k users (like the 1mb) users got an upgrade.

edit - ntl do 512k - 1mb - 4mb and 10mb NOT 750k as far as I know.

[.jackson]

Originally Posted by dilligaf1701

I don't think the 512k users (like the 1mb) users got an upgrade.

edit - ntl do 512k - 1mb - 4mb and 10mb NOT 750k as far as I know.

Well NTL upgraded my connection before from 512k to 1MB, but I rung them up and said I didnt want it, as it was capped at 3GB a month, so they said we'll put you on 750K without a cap.

Got a letter about 2 months ago saying I was being upgraded to 1MB unlimited for free. It also says '1MB Unlimited' on the bill.

---------- Post added at 18:51 ---------- Previous post was at 18:47 ----------

Also sorry for the double post I forgot to add my recent ping outbursts.

When I play CS : Source, I get pings of 20-30 when playing, however I get bad outbursts of 400-600, I completely lag out for about 10 seconds.

Its fustrating as I get kicked from half of the servers which have a ping limit.

[Jefferson T]

Originally Posted by .jackson

Well NTL upgraded my connection before from 512k to 1MB, but I rung them up and said I didnt want it, as it was capped at 3GB a month, so they said we'll put you on 750K without a cap.

Got a letter about 2 months ago saying I was being upgraded to 1MB unlimited for free. It also says '1MB Unlimited' on the bill.

---------- Post added at 18:51 ---------- Previous post was at 18:47 ----------

Also sorry for the double post I forgot to add my recent ping outbursts.

When I play CS : Source, I get pings of 20-30 when playing, however I get bad outbursts of 400-600, I completely lag out for about 10 seconds.

Its fustrating as I get kicked from half of the servers which have a ping limit.

If you're supposed to be on 1mb you need to phone customer services back - 'cos those results look like 512kb to me....

I know this is possibly a silly question but you did reboot your modem after being upgraded?

[tucker61]

What does your modem config file say,
Enter 192.168.100.1 in your address bar, Password and userid is root,
Click on the operation configuration link on left hand side, then post the readings as below. this is a 4 MB connection

Network Access : AllowedMaximum Downstream Data Rate : 4096000Maximum Upstream Data Rate : 400000Maximum Upstream Channel Burst : 1600Modem Capability : Concatenation Enabled, Fragmentation Disabled, PHS DisabledMaximum Number of CPEs : 1

[.jackson]

Originally Posted by tucker61

What does your modem config file say,
Enter 192.168.100.1 in your address bar, Password and userid is root,
Click on the operation configuration link on left hand side, then post the readings as below. this is a 4 MB connection

Network Access : AllowedMaximum Downstream Data Rate : 4096000Maximum Upstream Data Rate : 400000Maximum Upstream Channel Burst : 1600Modem Capability : Concatenation Enabled, Fragmentation Disabled, PHS DisabledMaximum Number of CPEs : 1

Maximum Downstream Data Rate : 512000Maximum Upstream Data Rate : 64000

Guess I need to ring them up then.

[Jefferson T]

Originally Posted by .jackson

Maximum Downstream Data Rate : 512000Maximum Upstream Data Rate : 64000

Guess I need to ring them up then.

Sure do m8 - let us know how you get on...

[neoapple]

that ms time is poor! even for a 512kb connection!

[handyman]

Originally Posted by neoapple

that ms time is poor! even for a 512kb connection!

Thats the timing for the sample download not the ping by the way

[Graham M]

LMAO Imagine playing online games on that

[.jackson]

Yea, CS isnt stable anymore

I have not had any problems before, and i havent altered any internet settings or any settings for that matter - if its not broken dont fix it.

[SnoopZ]

What does it say you have on your bill?

[.jackson]

According to the guy I was talking to, he said they monitored my outgoing/ingoing connection and used too much connectivity. Therefore I was downgraded WITHOUT WARNING to 512KBps, may I add I only signed up to NTL as it was unlimited.

I have been put up to 1MB now anyway;

Maximum Downstream Data Rate : 1024000Maximum Upstream Data Rate : 100000

So I am happy now

---------- Post added at 11:29 ---------- Previous post was at 11:28 ----------

Oh and thanks for you advice people.

[SnoopZ]

The 750k connection was never cap free, i think it was 1gig a day or 30gig a month so that might explain you getting downgraded if you were downloading 100s of gigs a month.

Glad you got it sorted though.