Motorola SB5101E USB drivers needed
04-03-2009, 07:41
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#46
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Catjack
Join Date: Jan 2009
Location: Liverpool
Services: Samsung V+ XL TV
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Posts: 19,282
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Re: Motorola SB5101E USB drivers needed
Quote:
Originally Posted by timbit2006
I am using an Ethernet cable. Going through a D-Link DI-624 Router.
I don't need the drivers. I need the whole disk. The guy from Shaw neer left me the install disk for the modem. He's such a dumbass...
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If you are on ethernet then the is no requirement for the install disk which we have not issued since May 2008 because they started to freeze in modern machines, all you need to do is unplug the power cable for 10 seconds and it will reboot read the MAC address of the piece equipment is connected to and go through the DORA process with the Virgin servers and retrieve an IP address from them, it is that simple.
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04-03-2009, 07:46
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#47
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Inactive
Join Date: Mar 2009
Posts: 5
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Re: Motorola SB5101E USB drivers needed
So, I don't need it?
How come my computer doesn't detect the modem? I can't even get on to the internet.
Would i need to make another home network? I wiped my hard drive today and everything was working perfect before.
EDIT: It doesn't even detect my modem or anything. I'm starting to get ****ed...
Last edited by timbit2006; 04-03-2009 at 07:52.
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04-03-2009, 08:44
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#48
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Catjack
Join Date: Jan 2009
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Re: Motorola SB5101E USB drivers needed
Quote:
Originally Posted by timbit2006
So, I don't need it?
How come my computer doesn't detect the modem? I can't even get on to the internet.
Would i need to make another home network? I wiped my hard drive today and everything was working perfect before.
EDIT: It doesn't even detect my modem or anything. I'm starting to get ****ed...
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It looks like you may have wiped your network card off your computer and you should go to control panel>classic view>network adaptors and look for it threre if it is not listed go back to control panel and look for >system>hardware>device manager>network adaptors and check if it is still listed, if it is there try deleting it and restarting your computer and it should reinstall with the New hardware found process and follow the instructions, if it does not reinstall you will need to buy a new Network Card and install it, then you will be back online.
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04-03-2009, 13:37
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#49
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Cable Forum Team
Join Date: Jun 2003
Location: Sarf east Luhndun.
Services: Virgin for TV, BT for phone and Be* for Broadband.
Posts: 23,963
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Re: Motorola SB5101E USB drivers needed
Quote:
Originally Posted by timbit2006
So, I don't need it?
How come my computer doesn't detect the modem? I can't even get on to the internet.
Would i need to make another home network? I wiped my hard drive today and everything was working perfect before.
EDIT: It doesn't even detect my modem or anything. I'm starting to get ****ed...
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When conecting via Ethernet, your computer has no way of detecting the device on the other side of the cable. All it can detect is that it is able to send and recieve data. It has no way of detecting what sent or recieved that data.
If you have just reinstalled your computer, you may need some driver software for your Ethernet socket. Try going to the support section of the manufacturer's website and download and install any drivers listed for your computer there.
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05-03-2009, 00:36
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#50
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Inactive
Join Date: Mar 2009
Posts: 5
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Re: Motorola SB5101E USB drivers needed
I just rememberd, While I was looking for my install disk for my D-Link DI-624, I found some Dell disks that say "These are already installed on your computer"
Since I wiped my hard drive, those wouldn't be on the computer anymore. I go into the device manager, and it doesn't list anything that sounds/looks like an internet port. I'm using the one straight from my motherboard.
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05-03-2009, 00:38
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#51
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cf.mega poster
Join Date: Aug 2007
Location: Scotland
Age: 39
Services: 20mb, Tv, Phone
Posts: 2,847
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Re: Motorola SB5101E USB drivers needed
Ethernet Controller
Realtek RTL 8139 fast family ethernet adaptor
Via Rhine fast family ethernet adaptor
Should see something along those lines under the heading of Network Adaptors or if not installed properly under the heading of Other Devices.
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R.I.P. Telewest
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05-03-2009, 00:52
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#52
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Inactive
Join Date: Mar 2009
Posts: 5
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Re: Motorola SB5101E USB drivers needed
I see the ethernet controller
I click it, then go to the resources tab, and it says
Resource Settings:
This device isn't using any resources because it has a problem.
Under the general tab it say
Device type: Other Devices
Manufaturer:Unknown
Location:PCI bus 3, device 8, function 0
Device status(box around it)
The drivers for this device are not installed.(Code28)
To Re-Install the drivers for this device, click Reinstall Driver
Tell me if anything is wrong here.
EDIT: I'm using the dell Driver & Utilities disk, and i need to seperately install everything that it is saying is not already on the system. I will tell you if it works.
EDITx2: I fixed it! Woot! I just needed to install the network thing drivers. Thanks for yur help along the way though! Now, It's time to set up my network.
Last edited by timbit2006; 05-03-2009 at 01:19.
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05-03-2009, 07:23
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#53
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Catjack
Join Date: Jan 2009
Location: Liverpool
Services: Samsung V+ XL TV
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Posts: 19,282
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Re: Motorola SB5101E USB drivers needed
Quote:
Originally Posted by timbit2006
I see the ethernet controller
I click it, then go to the resources tab, and it says
Resource Settings:
This device isn't using any resources because it has a problem.
Under the general tab it say
Device type: Other Devices
Manufaturer:Unknown
Location:PCI bus 3, device 8, function 0
Device status(box around it)
The drivers for this device are not installed.(Code28)
To Re-Install the drivers for this device, click Reinstall Driver
Tell me if anything is wrong here.
EDIT: I'm using the dell Driver & Utilities disk, and i need to seperately install everything that it is saying is not already on the system. I will tell you if it works.
EDITx2: I fixed it! Woot! I just needed to install the network thing drivers. Thanks for yur help along the way though! Now, It's time to set up my network.
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It is quite a common error that many people make and not always so easily solved by having the restore disk to hand, nice one
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04-08-2009, 13:52
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#54
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Inactive
Join Date: Aug 2009
Posts: 1
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Re: Motorola SB5101E USB drivers needed
has any 1 got the sb5101e not the sb5101 software plz ive been looking for days. thanx
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04-08-2009, 13:57
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#55
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cf.geek
Join Date: Mar 2009
Location: Derby
Age: 30
Services: Virgin v+ xl TV Virgin M Broadband and phone
Posts: 531
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Re: Motorola SB5101E USB drivers needed
Hmm you connected via ethernet or usb? Here are your options, scrap the usb connection and use ethernet instead. USB too unreliable for broadband internet now and the USB option has been removed from the latest cable modems
Last edited by musicbravo; 04-08-2009 at 14:00.
Reason: correction of facts
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04-08-2009, 19:45
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#56
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Catjack
Join Date: Jan 2009
Location: Liverpool
Services: Samsung V+ XL TV
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Posts: 19,282
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Re: Motorola SB5101E USB drivers needed
Quote:
Originally Posted by gnuman
has any 1 got the sb5101e not the sb5101 software plz ive been looking for days. thanx
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You need to use ethernet as when you receive your free upgrade to 10Mb you will never achieve that using USB.
But if you really need the drivers here they are http://www.virginmedia.com/help/broa...sb-drivers.php
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27-10-2009, 15:39
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#57
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Inactive
Join Date: Oct 2009
Posts: 1
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Re: Motorola SB5101E USB drivers needed
I can't download this,someone knows why?
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27-10-2009, 15:59
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#58
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Cable Forum Team
Join Date: Jun 2003
Location: South Wales
Posts: 29,474
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Re: Motorola SB5101E USB drivers needed
Why can't you download them?
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27-10-2009, 16:02
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#59
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Cable Forum Team
Join Date: Dec 2007
Age: 43
Posts: 15,388
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Re: Motorola SB5101E USB drivers needed
All the downloads work for me OK
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27-10-2009, 18:37
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#60
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Child Of The Stars
Join Date: Jun 2008
Location: On the move
Age: 33
Posts: 9,597
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Re: Motorola SB5101E USB drivers needed
Quote:
Originally Posted by Mates1500
I can't download this,someone knows why?
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You shouldn't use them anyway now, use an ethernet cable.
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