100M : Will VM ever match BT's upload speeds?

[qasdfdsaq]

Originally Posted by APS

Are you saying they should guarantee the speed for a given sync rate? In general I believe they do not guarantee the sync rate, hence the need for the presales speed tester, which takes into account distance to the nearest cabinet and reports a lower than ideal speed. (Something which should not be a problem with VM due to the better quality cable for instance.)

Openreach guarantee 30mbps of downstream capacity and 20mbps of upstream capacity for each 80/20 customer, i.e. you'll always be able to get full upstream to your ISP. What your ISP does with it is their business...

First I believe if you use the BT test site (http://speedtester.bt.com/) the diagnostic option for the test results shows your sync speed and your performance against it. I am not sure where that info comes from? For us it reports the 20 Mb upload speed and the low performance in comparison to it.

That only ever reports the upstream speed as the maximum of the service you chose to subscribe to, and is not in any way linked to your actual sync speed.

I did not mention before, that although our service is carried over BT Openreach, we bought the service through Zen. They did not mention the possibility of a BT bug, I think after a couple of test power cycles on the BT modem, I will probe them as to whether this bug might be affecting me.

Might be worth checking over on Thinkbroadband's forums, the folk over there have a lot more experience with BT/Openreach/FTTC problems. I do know a number of ISPs using BT Wholesale have had this problem, including BT Retail but it seems other providers are either worse affected or just have bad luck...

[Tim Deegan]

Originally Posted by telfordcable

Virgin Media won't stand a chance to get 20 Meg upload, they won't do it. Only Sky and BT will do it. If BT or Sky FTTC is available to me then I off to Sky FTTC and bye bye as I don't mind 80/20 as it far better than 100/5 with virgin media (crap upload)

100/5??? I get 100/10

[Chrysalis]

Originally Posted by Tim Deegan

100/5??? I get 100/10

good for you, but you are aware new customers get 100/5?

[AdamD]

Originally Posted by Chrysalis

good for you, but you are aware new customers get 100/5?

I'm confused, I thought all VM broadband packages were using the 10:1 ratio?
Or did they change it recently?

[BenMcr]

Originally Posted by AdamD

I'm confused, I thought all VM broadband packages were using the 10:1 ratio?
Or did they change it recently?

The 10:1 upgrade programme was for the previous tiers i.e. L 10, XL 20, XL 30, XXL 50 and the higher cost 100Mbit

The work for those tier finished in March

The current tiers - L 30, XL 60 and XXL 100, have been increased on the downstream only at the moment - the upload increases come later

[Tim Deegan]

Originally Posted by Chrysalis

good for you, but you are aware new customers get 100/5?

But isn't that just until the speed upgrade?

[broadbandking]

Originally Posted by Tim Deegan

But isn't that just until the speed upgrade?

The upload will come later as they are just doubling the downstream at the moment, need to start bonding upstream channels before upload speed can be doubled.

[Tim Deegan]

Originally Posted by broadbandking

The upload will come later as they are just doubling the downstream at the moment, need to start bonding upstream channels before upload speed can be doubled.

So it should come eventually then?

[craigj2k12]

Originally Posted by broadbandking

need to start bonding upstream channels before upload speed can be doubled.

need to finish

[telfordcable]

I used to be on 100/10 but when I downgrade to 30/3 then upgrade to 100 meg it change to 100/5 as I had ask virgin media why I didnt get 10 meg upload as I had it before with my 100 Meg but they say I had to wait until double speed upgrade next year. So, virgin changed their config file 100/10 to 100/5 sound a rip off really ? and those who already had 100/10 is very lucky because it wasn't double speed upgrade request.

[Tim Deegan]

Originally Posted by telfordcable

I used to be on 100/10 but when I downgrade to 30/3 then upgrade to 100 meg it change to 100/5 as I had ask virgin media why I didnt get 10 meg upload as I had it before with my 100 Meg but they say I had to wait until double speed upgrade next year. So, virgin changed their config file 100/10 to 100/5 sound a rip off really ? and those who already had 100/10 is very lucky because it wasn't double speed upgrade request.

To be fair it's more likely to be because they want to upgrade the downsteam all in one go, before the upstream, to speed the whole upgrade process up.

Lets just hope that when they have finished the downsteam, that they won't conveniently forget about the upstream.

[craigj2k12]

they were having issues with upstream bonding so they put the rollout back after teh downstream ones

[broadbandking]

Originally Posted by Tim Deegan

So it should come eventually then?

Yup it will do.

---------- Post added at 22:18 ---------- Previous post was at 22:17 ----------

Originally Posted by craigj2k12

need to finish

The haven't started the upstream bonding yet.

[craigj2k12]

Originally Posted by broadbandking

The haven't started the upstream bonding yet.

yes they have, theres quite a few areas already have it

[BenMcr]

My understanding was that one area has it as part of intial testing, but the rollout hasn't started yet

Have asked a colleague as to why those posters show more than one upstream