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Old 10-06-2012, 18:54   #1
Martyn
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Outages..
Seems i keep having my internet go... get access denied, then about 30 minutes later its fine again...


Code:
Startup Procedure
Procedure    Status    Comment
Acquire Downstream Channel    322750000 Hz    Locked
Connectivity State    In progress    Access Denied
Boot State    In progress    Waiting for DHCP Offer
Configuration File    OK     
Security    Disabled    Disabled
Downstream Channels
Lock Status    Modulation    Channel ID    Max Raw Bit Rate    Frequency    Power    SNR    Docsis/EuroDocsis locked
Locked    QAM256    166    55616000 Kbits/sec    322750000 Hz    1.3 dBmV    40.8 dB    Hybrid
Unlocked    Unknown    0    0 Ksym/sec    0 Hz    0.0 dBmV    0.0 dB    Unknown
Unlocked    Unknown    0    0 Ksym/sec    0 Hz    0.0 dBmV    0.0 dB    Unknown
Unlocked    Unknown    0    0 Ksym/sec    0 Hz    0.0 dBmV    0.0 dB    Unknown
Unlocked    Unknown    0    0 Ksym/sec    0 Hz    0.0 dBmV    0.0 dB    Unknown
Unlocked    Unknown    0    0 Ksym/sec    0 Hz    0.0 dBmV    0.0 dB    Unknown
Unlocked    Unknown    0    0 Ksym/sec    0 Hz    0.0 dBmV    0.0 dB    Unknown
Unlocked    Unknown    0    0 Ksym/sec    0 Hz    0.0 dBmV    0.0 dB    Unknown
Upstream Channels
Lock Status    Modulation    Channel ID    Max Raw Bit Rate     Frequency    Power
Locked    ATDMA    58    20480 Kbits/sec    35800000 Hz    30.3 dBmV
Unlocked    Unknown    0    0 Ksym/sec    0 Hz    0.0 dBmV
Unlocked    Unknown    0    0 Ksym/sec    0 Hz    0.0 dBmV
Unlocked    Unknown    0    0 Ksym/sec    0 Hz    0.0 dBmV
Now about 30 minutes later its fine... does it quiet alot, an usually when im online doing something, playing a game or streaming.
Code:
Startup Procedure
Procedure    Status    Comment
Acquire Downstream Channel    314750000 Hz    Locked
Connectivity State    OK    Operational
Boot State    OK    Operational
Configuration File    OK     
Security    Enabled    BPI+
Downstream Channels
Lock Status    Modulation    Channel ID    Max Raw Bit Rate    Frequency    Power    SNR    Docsis/EuroDocsis locked
Locked    QAM256    165    55616000 Kbits/sec    314750000 Hz    2.7 dBmV    40.5 dB    Hybrid
Locked    QAM256    161    55616000 Kbits/sec    282750000 Hz    2.7 dBmV    41.0 dB    Hybrid
Locked    QAM256    162    55616000 Kbits/sec    290750000 Hz    2.4 dBmV    40.9 dB    Hybrid
Locked    QAM256    163    55616000 Kbits/sec    298750000 Hz    1.8 dBmV    40.8 dB    Hybrid
Locked    QAM256    164    55616000 Kbits/sec    306750000 Hz    1.1 dBmV    40.5 dB    Hybrid
Locked    QAM256    166    55616000 Kbits/sec    322750000 Hz    2.3 dBmV    40.6 dB    Hybrid
Unlocked    Unknown    0    0 Ksym/sec    0 Hz    0.0 dBmV    0.0 dB    Unknown
Unlocked    Unknown    0    0 Ksym/sec    0 Hz    0.0 dBmV    0.0 dB    Unknown
Upstream Channels
Lock Status    Modulation    Channel ID    Max Raw Bit Rate     Frequency    Power
Locked    ATDMA    58    20480 Kbits/sec    35800000 Hz    30.3 dBmV
Unlocked    Unknown    0    0 Ksym/sec    0 Hz    0.0 dBmV
Unlocked    Unknown    0    0 Ksym/sec    0 Hz    0.0 dBmV
Unlocked    Unknown    0    0 Ksym/sec    0 Hz    0.0 dBmV
Primary Downstream Service Flow
Downstream(0)
SFID    37224
Max Traffic Rate    66000000 bps
Max Traffic Burst    10000 bytes
Mix Traffic Rate    0 bps
Primary Upstream Service Flow
Upstream(0)
SFID    53817
Max Traffic Rate    3072000 bps
Max Traffic Burst    8160 bytes
Mix Traffic Rate    0 bps
Max Concatenated Burst    8160 bytes
Scheduling Type    Best Effort
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Old 10-06-2012, 19:16   #2
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Re: Outages..
Your upstream power level looks a little too low, i am sure someone will confirm if i am right or not.

Not sure if that would give you access denied though so you may have 2 problems.
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Old 10-06-2012, 19:18   #3
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Re: Outages..
im playing a game of Heroes of Newerth and i can see my self running back to town because its not reciving my commands... lol then it must work and it runs back an does them..

speedtest seems fine

Last edited by Martyn; 10-06-2012 at 19:24.
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Old 10-06-2012, 19:37   #4
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Re: Outages..
yeah the upstream is too low there
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Old 10-06-2012, 19:43   #5
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Re: Outages..
It's low but if the upstream snr is good then not an issue
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Old 10-06-2012, 19:56   #6
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Re: Outages..
Quote:
Originally Posted by jb66 View Post
It's low but if the upstream snr is good then not an issue
somethings definately not right though =-/
Last edited by Martyn; 10-06-2012 at 20:01.
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Old 29-06-2012, 15:01   #7
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Re: Outages..
still having problems
Code:
Startup Procedure
Procedure    Status    Comment
Acquire Downstream Channel    306750000 Hz    Locked
Connectivity State    OK    Operational
Boot State    OK    Operational
Configuration File    OK     
Security    Enabled    BPI+
Downstream Channels
Lock Status    Modulation    Channel ID    Max Raw Bit Rate    Frequency    Power    SNR    Docsis/EuroDocsis locked
Locked    QAM256    164    55616000 Kbits/sec    306750000 Hz    -0.4 dBmV    39.5 dB    Hybrid
Locked    QAM256    161    55616000 Kbits/sec    282750000 Hz    1.0 dBmV    39.9 dB    Hybrid
Locked    QAM256    162    55616000 Kbits/sec    290750000 Hz    0.7 dBmV    40.1 dB    Hybrid
Locked    QAM256    163    55616000 Kbits/sec    298750000 Hz    0.1 dBmV    39.7 dB    Hybrid
Locked    QAM256    165    55616000 Kbits/sec    314750000 Hz    1.0 dBmV    39.5 dB    Hybrid
Locked    QAM256    166    55616000 Kbits/sec    322750000 Hz    0.7 dBmV    39.3 dB    Hybrid
Unlocked    Unknown    0    0 Ksym/sec    0 Hz    0.0 dBmV    0.0 dB    Unknown
Unlocked    Unknown    0    0 Ksym/sec    0 Hz    0.0 dBmV    0.0 dB    Unknown
Upstream Channels
Lock Status    Modulation    Channel ID    Max Raw Bit Rate     Frequency    Power
Locked    ATDMA    58    20480 Kbits/sec    35800000 Hz    31.3 dBmV
Unlocked    Unknown    0    0 Ksym/sec    0 Hz    0.0 dBmV
Unlocked    Unknown    0    0 Ksym/sec    0 Hz    0.0 dBmV
Unlocked    Unknown    0    0 Ksym/sec    0 Hz    0.0 dBmV
Primary Downstream Service Flow
Downstream(0)
SFID    10245
Max Traffic Rate    66000000 bps
Max Traffic Burst    10000 bytes
Mix Traffic Rate    0 bps
Primary Upstream Service Flow
Upstream(0)
SFID    7601
Max Traffic Rate    3072000 bps
Max Traffic Burst    8160 bytes
Mix Traffic Rate    0 bps
Max Concatenated Burst    8160 bytes
Scheduling Type    Best Effort
after a few calls, they booked it as a area fault... really starting to annoy me now, wish i went to BT and not fall for VMs upgrade offer.

---------- Post added at 16:01 ---------- Previous post was at 15:49 ----------
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