30M : Download speeds

[midnite]

Hi

I have a 30 Mb fibre optic cable connection but have never been able to download files faster than 1.25 mbps. Is this normal and to be expected? I have done a speed test and that gives a satisfactory result.

Thanks for any replies or advice.

David

[babis3g]

try download from here and see the rates while downloading with internet explorer
http://www.gamershell.com/

also this is good speed meter
http://www.speedtest.bbmax.co.uk/

can you post the power levels?

[midnite]

Hi

Thanks for quick response.

The speed test showed 31.358 mbps download and 1.967 mbps updoad - so OK here.

I downloaded gas guzzlers from gamershell at 3.72 mbps. Is this good, bad or just about OK? BTW, I don't normally download games!

Otherwise, I surf very well except during the evenings when everyone here is bashing the system at the same time!

David

[babis3g]

3.72 is good & must be 3.72 MB

try the evening arout 7-8pm again from the same gameshell (is local server according to Virgin which sugest it) & speedtest

the evening when are many using the network it slows down for some

can you copy your power levels?

log in to the modem
username
password
advance settings
on the left connection
copy and paste

[midnite]

Hi

Here are my power settings:

Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 459000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+


--------------------------------------------------------------------------------

Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 219 55616000 Kbits/sec 459000000 Hz -7.2 dBmV 38.2 dB Hybrid
Locked QAM256 216 55616000 Kbits/sec 435000000 Hz -6.7 dBmV 38.4 dB Hybrid
Locked QAM256 217 55616000 Kbits/sec 443000000 Hz -6.9 dBmV 38.5 dB Hybrid
Locked QAM256 218 55616000 Kbits/sec 451000000 Hz -6.6 dBmV 38.2 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown


--------------------------------------------------------------------------------

Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 3 20480 Kbits/sec 27400000 Hz 54.5 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV



--------------------------------------------------------------------------------

Primary Downstream Service Flow
Downstream(0)
SFID 7416
Max Traffic Rate 33000000 bps
Max Traffic Burst 3044 bytes
Mix Traffic Rate 0 bps


--------------------------------------------------------------------------------

Primary Upstream Service Flow
Upstream(0)
SFID 7415
Max Traffic Rate 2058000 bps
Max Traffic Burst 8160 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 8160 bytes
Scheduling Type Best Effort


--------------------------------------------------------------------------------

Current System Time:Mon May 28 16:27:39 2012

[jb66]

Downstream too low

[midnite]

Originally Posted by jb66

Downstream too low

Well, OK, but ....

1 - This is how the VM hub came. I have not altered anything.

2 - What should be altered and what should the new data be?

3 - How and where do I make these alterations?

Please bear in mind that I do not have technical knowledge regarding configuring wireless routers.

Many thanks for any advice.

David

[babis3g]

upstream is just in levels as well

they should be from -3 to +7
you dont need to do nothing for now

just go and post in this section the same statistics and also mention nights the speed is less
open here the same thread here
http://community.virginmedia.com/t5/...band/bd-p/30mb

they will book you an engineer to sort it out
it take 3-6 days for mod to reply there but are the officials VM forums

[jempalmer]

Or ring 150.

[midnite]

Apologies to everyone if I have created a red herring here.

I have now found something on VM's website and following their suggestions, doing two downloads at the same time, running a conversion of units program, etc., etc., and it reports that I am downloading at between 23 and 24 megabits per second. Considering that I have a 30 megabits per second fibre optic connection I think these download speeds are quite acceptable.

Thanks again for help offered.

David

[qasdfdsaq]

You actually have a 33mbps connection and anything below that indicates a problem. Course if you're happy with that, each to their own...

[midnite]

Well, I have a 30 Mb contract but the download test shows that I get a tad over 31 Mb - certainly not 33 Mb where I live!

Apart from that, do VM actually say you will definitely get maximum downloads speeds all of the time, or even most of the time? If so, then I haven't read it.

Considering that other people share the cabling in my area, and I was downloading two large games at the same time, 23MB download speed doesn't seem so bad. When you have only ever been used to "ordinary" broadband this sort of speed is like greased lightning!

David

[qasdfdsaq]

The modem status page you posted clearly shows 33mb. Nevertheless you will never see full speed on a web-based speedtest.

In an ideal world (and even in the real world) you should be able to get the full speed of your connection when you need to use it. If you only get 24mb on a 33mb connection then something isn't right. But people being "happy enough" with that is the reason VM's broadband is going down the drain.

But again each to their own. I consider getting 72mb on my 76mb connection a fault.