iTunes Store on iPad - SLOW
14-05-2012, 07:32
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#1
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cf.addict
Join Date: Jul 2004
Posts: 123
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iTunes Store on iPad - SLOW
Can some other VM customers check their iPads and see if the iTunes Store App is working OK for them?
In the last few days the iTunes Store App (Music, Films, TV, etc) has become unusable on my iPad. I loads so slowly that I cannot use it at all. I have discussed with users in the Apple Forums and there are others with the same issue. I have asked if they are VM customers but I have not had a reply yet.
So I thought I would check here to see if it is a VM issue with a specific type of traffic.
It is not related to the OS version on the iPad as the users I have discussed with are on various versions, but it also does not seem to affect all iPad iTunes Store users. So I wondered if VM could be a common cause.
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14-05-2012, 08:21
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#2
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cf.addict
Join Date: May 2008
Services: BT Phone & Infinty, FreesatHD, Freeview, LOVEFiLM, NetFlix, Virgin Mobile
Posts: 240
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Re: iTunes Store on iPad - SLOW
iOS 5.1.1. No problem with speed here.
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14-05-2012, 08:26
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#3
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ESA 50 :)
Join Date: Jun 2003
Location: Near Biggleswade
Age: 100
Services: CVI
Posts: 16,651
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Re: iTunes Store on iPad - SLOW
It was ok my dad's VM connection with my iPad while I was there yesterday.
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'I refer you to post 727'..... awww isn't that cute.
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14-05-2012, 08:38
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#4
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cf.addict
Join Date: Jul 2004
Posts: 123
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Re: iTunes Store on iPad - SLOW
It's only the iTunes Store I am seeing issues with, the iPad is fine for everything else (Internet, etc).
If both your replies are saying that the iTunes Store was 100% OK for you then we must have an issue at the Apple end for some specific accounts.
There are a number of us on the Apple forums with very slow iTunes Store Apps.
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14-05-2012, 15:05
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#5
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Cable Forum Team
Join Date: Jun 2006
Age: 56
Services: Premiere Collection
Posts: 24,889
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Re: iTunes Store on iPad - SLOW
iTunes store fine at home (30Mb VM) and at work (much, much faster).
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'People hate the truth - luckily, the truth doesn't care.' - Larry Winget
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14-05-2012, 15:24
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#6
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Warrington Wolves
Join Date: Jul 2007
Location: In a world of pain killers
Services: Phone, Broadband and Tivo's with everything
Posts: 12,921
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Re: iTunes Store on iPad - SLOW
Fine on my iPad as well
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All views expressed by me on this forum are my own, and do not in any way reflect the views of VirginMedia.
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14-05-2012, 19:33
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#7
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VMNG300 RIP!!!
Join Date: Sep 2003
Location: Leics
Services: *-BT Infinity 80/20-*
Posts: 11,116
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Re: iTunes Store on iPad - SLOW
am I the only one here without an ipad O_o.
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14-05-2012, 19:37
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#8
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cf.addict
Join Date: Jun 2010
Location: BL
Services: VM Premiere Collection. TIVO V+HD, 60mb/3. SHUB
Iphone 3g
Samsung Galaxy SIII
Posts: 368
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Re: iTunes Store on iPad - SLOW
Quote:
Originally Posted by Chrysalis
am I the only one here without an ipad O_o.
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NO
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14-05-2012, 20:33
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#9
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Ooo To Be A Gooner
Join Date: Feb 2010
Location: Peterborough
Services: XL TV, SkySports & Movies HD, VM TiVo 500Gb, TiVo 1Tb, V+ Box. 100Mb BB, XL Phone
Posts: 183
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Re: iTunes Store on iPad - SLOW
HP Touchpad 
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Victoria Concordia Crescit www.goonersweb.co.uk
FORZA FERRARI!!!
Start > cmd.exe > netsh wlan show networks mode=bssid
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14-05-2012, 21:26
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#10
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The God of Hell and Fire
Join Date: Sep 2009
Location: Maidstone
Services: VIP;
BB XL;
TiVo 1TB;
V+HD
Posts: 421
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Re: iTunes Store on iPad - SLOW
There is an intermittent issue with iTunes downloads. I get it really slow sometimes for no apparent reason.
http://community.virginmedia.com/t5/...S/td-p/1143111
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18-05-2012, 11:03
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#11
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cf.member
Join Date: May 2012
Posts: 2
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Re: iTunes Store on iPad - SLOW
Exact same issue for me, completely unusable.
My setup:
Virgin 50meg running absolutely fine for everything bar ITMS.
iPad with iOS 5.1.1
iTunes match
Seems not to be limited to VM though:
Apple discussions Board
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18-05-2012, 14:09
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#12
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cf.addict
Join Date: Nov 2004
Location: Hertfordshire
Services: TV: M+ & Tivo,
Broadband: XL,
Phone: M
Posts: 326
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Re: iTunes Store on iPad - SLOW
Apple downloads are always fairly slow compared with other sources, even downloading XCode and iOS betas from the Developer Centre I can't utilise full speed.
I have noticed iTunes downloads have got a lot slower over the past few weeks, iTunes Match downloads are quite quick but I am finding downloading Apps slower.
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18-05-2012, 14:17
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#13
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cf.member
Join Date: May 2012
Posts: 2
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Re: iTunes Store on iPad - SLOW
just to be clear, this is not just for downloads but everything. i.e. it takes ages just to load the first screen; thumbnails for all the content, text, previews etc... it's literally minutes for me sometimes. I might put a vid online demonstrating just how excruciatingly slow it is!
btw, it works fine on my mac and apple tv, it's just happening on my iPad and iPhone since updating to 5.1.1.
hope they fix it soon!
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20-05-2012, 15:45
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#14
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cf.member
Join Date: Sep 2011
Posts: 73
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Re: iTunes Store on iPad - SLOW
Quote:
Originally Posted by parky
Can some other VM customers check their iPads and see if the iTunes Store App is working OK for them?
In the last few days the iTunes Store App (Music, Films, TV, etc) has become unusable on my iPad. I loads so slowly that I cannot use it at all. I have discussed with users in the Apple Forums and there are others with the same issue. I have asked if they are VM customers but I have not had a reply yet.
So I thought I would check here to see if it is a VM issue with a specific type of traffic.
It is not related to the OS version on the iPad as the users I have discussed with are on various versions, but it also does not seem to affect all iPad iTunes Store users. So I wondered if VM could be a common cause.
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It is fairly common, no one seems to know why but it has nothing to do with your ISP. I'm on BT Infinity and am facing exactly the same problem.
Everything else on my iPad is perfect. I'm booked into the Genius Bar in an Apple Store on Tuesday as I'm not happy.
My iPad is brand new so I've only ever had iOS 5.1.1. It isn't the downloads we are talking about here, they are fine. It is even loading the pages on the iTunes app. I'd like to be able to buy some content from Apple but the damn thing won't let me at the moment so I'm sure it is something they will fix to avoid losing revenue. Unlike you though this problem isn't happening on my iPhone 4S.
Last edited by MrIca; 20-05-2012 at 15:48.
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