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Virgin Media Not Playing Fair With Existing Customers!
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Old 13-05-2012, 10:49   #31
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Re: Virgin Media Not Playing Fair With Existing Customers!

Quote:
Originally Posted by Nopanic View Post
You're both wrong, you only get a service based on the modems set to be provisioned for that service. So if you have a modem that isn't able to get 30Mb, the platform will not provision you. End of.
Can you perhaps kindly elaborate a little more on how the Vendor specific TLV codes are set on CM/Hubs, how the TFTP server/CMTS interact with Billing/OSSI to generate CM configuration templates and (presumably) generate the encrypted binary config files automagically for new CM's or those requiring software upgrades when CM negotiates the final Registration stanzas at end of it's initialisation process?

I just have a suspicion that when TW/BY merged and VM subsequently homologated their back end provisioning/Billing systems that some older legacy CM's were inadvertently missed from "inventory/audit" which might have some implications for mass auto-updating Speed Doubling some long term users with legacy CM's?

Enquiring mind seeking enlightenment…… ?
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Old 13-05-2012, 11:14   #32
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Re: Virgin Media Not Playing Fair With Existing Customers!

Quote:
Originally Posted by chrispy2000 View Post
Sorry if this is going back a few days, but this isn't what happened to me. I had the SuperHub delivered to me mid week and was going to leave till the weekend. But the day after receiving it I lost connection. I phone up and was told I had been upgraded to 30Mb. I was given no warning. I was under the impression that I had to fit the hub then contact them for the upgrade.
Just the normal communication from VM
Depends on which type of order is keyed.

Quote:
Originally Posted by horseman View Post
Can you perhaps kindly elaborate a little more on how the Vendor specific TLV codes are set on CM/Hubs, how the TFTP server/CMTS interact with Billing/OSSI to generate CM configuration templates and (presumably) generate the encrypted binary config files automagically for new CM's or those requiring software upgrades when CM negotiates the final Registration stanzas at end of it's initialisation process?

I just have a suspicion that when TW/BY merged and VM subsequently homologated their back end provisioning/Billing systems that some older legacy CM's were inadvertently missed from "inventory/audit" which might have some implications for mass auto-updating Speed Doubling some long term users with legacy CM's?

Enquiring mind seeking enlightenment…… ?
No
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