10M : GU52 problems?

[USIM]

Anyone else in the GU51/52 area experiencing intermittent BB connection problems? The VM status checker shows no problems in the area but most wesbites aren't loading with connection reset or timeout errors. Modem reboot has made no difference.

[thenry]

what modem have you got? could you post up power levels and your log. please removed your MAC addresses from the copied&pasted text, each line before posting

[beardsley]

I am in GU52. Things seem OK this morning, but have been very up and down over the last few days.

[USIM]

Everything seems to be working OK again. .

[USIM]

Everything's gone again. Things are so bad I'm having to use an old dial-up account that I keep for emergencies.

Here are the data from the modem if anyone is able to make any sense of them.

Type : Ambit ETH/USB Combo Cable Modem Cable modem : Ambit Cable Modem
MAC address : 00:02:8A:xx:xx:xx     IP address : xxx.xxx.xxx.xxx
Serial number : 00d1xxxxxxxx        Board ID : E08C004.00.00_EU03
Software version : 2.67.1016        Hardware version : 1.15
Boot Code version : 3.13.2          Web Based Configuration Pages version : 1.0.2
USB AdaptorName : USB Cable Modem   USB MAC address : 00:02:8A:xx:xx:xx
USB vendor ID : 0bb2 USB            product ID : 6098

Acquire Downstream Channel 402750000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Security Enabled BPI

Downstream Lock : Locked
Downstream Frequency : 402750000 Hz
Downstream Modulation : QAM256
Downstream Interleave Depth : 32
Downstream Receive Power Level : 6.6 dBmV
Downstream SNR : 32.0 dB

Upstream Channel ID : 4
Upstream Transmit Power Level : 43.0 dBmV
Upstream Symbol Rate : 2560 Ksym/sec
Upstream Frequency : 37500000 Hz
Upstream Mini-Slot Size : 2

Upstream Burst Descriptor
                        request(1) initialRanging(3) periodicRanging(4) shortData(5) longData(6)
Modulation Type         QPSK       QPSK              QPSK               16QAM        16QAM
Differential Encoding   Off        Off               Off                Off          Off
Preamble Length         64         128               128                200          216
Preamble Offset         244        6                 6                  504          504
FEC T Bytes             0          5                 5                  5            9
FEC K Bytes             16         34                34                 78           232
Scrambler Seed          xxx        xxx               xxx                xxx          xxx
Max Burst               0          0                 0                  19           139
Guard Time              8          48                48                 17           77
Last Codeword           Fixed      Fixed             Fixed              Short        Short
Scrambler               On         On                On                 On           On

[thenry]

crap lol call vm > new modem

[USIM]

Originally Posted by thenry

crap lol call vm > new modem

. Are you saying that because of something in the figures, or because the modem is very old? I'm reluctant to ask for a call-out and waste a day's holiday if the problem is somewhere in the network.

[thenry]

both. no need for a tech visit. just call in for new broadband equipment.

VM will post you the new broadband equipment to your address, you can have it delivered to your work place if needs must. give them your mobile number too so postman pat can text you.