Originally Posted by bigal2012
Ethernet 1Gbit via cat5e cable.
It might be worth unplugging your Virgin modem or Superhub (not sure which you have) and plugging it back in again.
Try a speedtest again from a few different hosts in the UK - I think there are around 3 or 4 just London. If it makes no difference give 151 a call from your landline. Your upload should be better than that.