100M : when i get the 100 meg will i still have the same modem ?

[Peter_]

Originally Posted by Andrewcrawford23

until you phone up and they then get oyu to activate the uperhub, as if they do it they will most likely send it by recorded delivery

All deliveries are sent via HDNL/YODEL and and not by recorded delivery, usually the new MAC is on your account but until you connect it and activate it is as dead as a Dodo.

[Andrewcrawford23]

Originally Posted by Peter_

All deliveries are sent via HDNL/YODEL and and not by recorded delivery, usually the new MAC is on your account but until you connect it and activate it is as dead as a Dodo.

im aware how it is doe peter, hence how i know how they might force a update, and using hdnl/yodel they can require a signature before it is recieved so making it possible to know hte perosn has got it but wether ther do it or not we will need ot wazit and see

[Peter_]

Originally Posted by Andrewcrawford23

im aware how it is doe peter, hence how i know how they might force a update, and using hdnl/yodel they can require a signature before it is recieved so making it possible to know hte perosn has got it but wether ther do it or not we will need ot wazit and see

The were a few occasions early on when some 30Mb upgrades were activated before delivery kicking the original modem off the provisioning but that was amended quite quickly due to many complaints.

At this time though no Hub/Superhub has been forced onto the network even when listed on the account as a straight replacement as we do see them on accounts and they are still in the box when the customer calls in with a fault, usually the Hub/Superhub had been sent out for a similar issue but they never got round to fitting it as the issue had cleared.

[Daz555]

Originally Posted by caroline

i havent got the super hub at the moment , i hope when i get this its not as bad as people say , about them loosing connection and not getting anywhere near the speeds they should be getting , because at the moment i am very happy with my connection and speeds .....

From what I have seen in these forums the main problem with the superhub is that it is a rather shoddy router/switch.

If you just use it in modem mode then I don't think there are any complaints.

[Nicosia]

I think the super hub is good but I get wifi problems some times where it just suddenly stops working for no reason until I reset the hub.. can be annoying but hopefully in updates we will see the bugs ironed out by the time the upgrades take place.

1-2 months.. Cant wait!

[Daz555]

I will be getting a superhub very shortly but I'm very happy with my current wireless router so I will simply set superhub to modem only.

[slowcoach]

I've had the Super Hub two weeks now, after upgrading to 100Mb/s, first thing I did was put it in Modem Mode and plug in my D-Link 655 router.

I run three websites in the background 24/7 as well as normal use of the computer, so far the Super Hub has been excellent, it runs cool (in Modem Mode), speed test displays just over 100 Mb/s about 95% of the time and, most importantly for me, there has not been a single drop out.

So although I was apprehensive about the modem change initially I am now happy I made the move.
If there is one niggle it has to do with the design of the Super Hub, instead of the cables coming out the back like most modems the cables on the Super Hub come out the side limiting where I can place it.