VM Router Motorola

shiftman · 23-01-2012, 15:24

Hi could someone help i have a motorola modem and netgear n wireless router and i am getting a lot of dropped connections any ideas

thenry · 23-01-2012, 15:46

you have an out of date modem. call VM 150 from your homephone and get your modem replaced, tell them its playing up and you need a new one.

Peter_ · 23-01-2012, 16:10

Please post the modem model and the Upstream and Downstream stats from your modem just click http://192.168.100.1/

This will give us an idea as to what is happening with the modem.

The Installer · 23-01-2012, 17:23

Quote:

Originally Posted by thenry

you have an out of date modem. call VM 150 from your homephone and get your modem replaced, tell them its playing up and you need a new one.

Goodness me, you do post some drivel from time to time you know

To the OP, are you getting these dropped connections via wireless or when connected via a cable to your router or both?

thenry · 23-01-2012, 17:36

Quote:

Originally Posted by The Installer

Goodness me, you do post some drivel from time to time you know

The OPs modem needs replacing

The Installer · 23-01-2012, 17:43

Quote:

Originally Posted by thenry

The OPs modem needs replacing

You know that for sure do you?

No, you don't

thenry · 23-01-2012, 17:47

the docsis1 modems need replacing. I very much doubt a firmware update will be pushed to the old piece of junk.

The Installer · 23-01-2012, 17:56

Quote:

Originally Posted by thenry

the docsis1 modems need replacing. I very much doubt a firmware update will be pushed to the old piece of junk.

And as i said, you know for sure that OP's modem needs replacing do you?

The answer is still, no you don't!

Firing off answers like "oh you need a new modem" are of no help to anyone.

You have no idea what kind of problems the OP is having, you have no idea what model of modem the OP has other than its a Moto, you also have no idea if the OP might have incorrect power levels which are causing these problems.

As you can see, there are loads of other things which could be the cause of the problem here, but you still say the OP requires a new modem.... So what if that isn't the fault, and after getting a new modem the OP still has the same problems?

Without more information from the OP, you would be best not making any kind of "recommendations".

thenry · 23-01-2012, 17:58

Fair enough. It still needs replacing though

The Installer · 23-01-2012, 18:00

Quote:

Originally Posted by thenry

Fair enough. It still needs replacing though

You just kind of don't get it do you........

thenry · 23-01-2012, 18:08

No i do. I jumped on the old kit that needs replacing like a ton of bricks not bothering to explore other possible faults.

The Installer · 23-01-2012, 18:18

Quote:

Originally Posted by thenry

I jumped on the old kit that needs replacing like a ton of bricks not bothering to explore other possible faults.

Quite.

Skie · 23-01-2012, 18:41

It was already replaced. With a clone!

General Maximus · 23-01-2012, 21:25

Quote:

Originally Posted by thenry

No i do. I jumped on the old kit that needs replacing like a ton of bricks not bothering to explore other possible faults.

you are both right and both wrong, regardless of the fault, the modem will be replaced anyway because it is ancient and they'll probably want to do that just to see if it does cure the problem before they waste time looking at anything else.

Quote:

Originally Posted by Skie

It was already replaced. With a clone!

be nice

shiftman · 24-01-2012, 13:18

Thanks guys they are sending me a new modem see how that goes.