14-01-2012, 09:11
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#1
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Virgin Media Prisoner
Join Date: Dec 2010
Location: North West England
Services: VIP 50 (V+ & V HD)
MUTV
Freesat HD
Posts: 288
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Self check
Is there a trace or modem serial number i can do / enter to see if i can receive 100mb without an engineer visit.. i am currently on VIP50. Thanks.
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14-01-2012, 09:14
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#2
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Catjack
Join Date: Jan 2009
Location: Liverpool
Services: Samsung V+ XL TV
XL Phone
30Mb Superhub
Nokia N8
Posts: 19,862
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Re: Self check
To get 100Mb you need this modem.
__________________
"Religion was invented when the first con man met the first fool." - Mark Twain (1835 - 1910) now that has a ring of truth to it.
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14-01-2012, 09:17
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#3
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Virgin Media Prisoner
Join Date: Dec 2010
Location: North West England
Services: VIP 50 (V+ & V HD)
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Freesat HD
Posts: 288
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Re: Self check
And can i do that as a self install?
I Currently have this one:-
Last edited by DaMac; 14-01-2012 at 09:21.
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14-01-2012, 09:19
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#4
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Warrington Wolves
Join Date: Jul 2007
Location: As far away from carlwaring as possible
Age: 52
Services: See above
Posts: 9,827
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Re: Self check
Quote:
Originally Posted by DaMac
And can i do that as a self install?
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And that is the 1 million dollar question 
__________________
I post on this site in my own time. Any posts by me should not be taken as representing my employer Virgin Media's it's positions, strategies or opinions.
My Broadband Quality Monitor
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14-01-2012, 09:20
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#5
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Catjack
Join Date: Jan 2009
Location: Liverpool
Services: Samsung V+ XL TV
XL Phone
30Mb Superhub
Nokia N8
Posts: 19,862
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Re: Self check
Quote:
Originally Posted by DaMac
And can i do that as a self install?
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No they insist on a manned install due to it being the flagship product as they want it working first time.
http://shop.virginmedia.com/broadband/up-to-100mb.html
__________________
"Religion was invented when the first con man met the first fool." - Mark Twain (1835 - 1910) now that has a ring of truth to it.
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14-01-2012, 09:22
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#6
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Virgin Media Prisoner
Join Date: Dec 2010
Location: North West England
Services: VIP 50 (V+ & V HD)
MUTV
Freesat HD
Posts: 288
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Re: Self check
Looks like it will have to wait till there are some good TiVo deals on then i can book a day of work...
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14-01-2012, 11:50
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#7
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Virgin Media Prisoner
Join Date: Dec 2010
Location: North West England
Services: VIP 50 (V+ & V HD)
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Posts: 288
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Re: Self check
P.S. is that modem also a gigabit router? Thanks.
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14-01-2012, 11:54
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#8
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cf.mega poster
Join Date: Jun 2008
Location: On the move
Age: 33
Posts: 9,755
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Re: Self check
Quote:
Originally Posted by Masque
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Shame some of these manned installs result in using the wrong power supply for the hub and/or leaving power levels out of whack and running off before testing can be done.
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14-01-2012, 12:02
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#9
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Catjack
Join Date: Jan 2009
Location: Liverpool
Services: Samsung V+ XL TV
XL Phone
30Mb Superhub
Nokia N8
Posts: 19,862
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Re: Self check
Quote:
Originally Posted by Ignitionnet
Shame some of these manned installs result in using the wrong power supply for the hub and/or leaving power levels out of whack and running off before testing can be done.
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I know and it is quite wrong and we see the aftermath when they ring in, except for 100Mb.
__________________
"Religion was invented when the first con man met the first fool." - Mark Twain (1835 - 1910) now that has a ring of truth to it.
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14-01-2012, 12:35
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#10
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cf.addict
Join Date: Apr 2010
Services: VM Tivo, 2x V+, BBI XXL (superhub), XL Telco, SS HD + SM HD
Posts: 111
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Re: Self check
Quote:
Originally Posted by DaMac
P.S. is that modem also a gigabit router? Thanks.
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Sure is
__________________
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14-01-2012, 13:43
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#11
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VM Tivo User
Join Date: Jun 2008
Location: Preston
Services: VM TV XL, Phone XL, BB 100mb, Tivo, V+Hd Box, Freeview,Sky Sports/Movies HD.VM Mobile(Samsung Galaxy
Posts: 721
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Re: Self check
Quote:
Originally Posted by Masque
To get 100Mb you need this modem.
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i aint got that and im on 100meg and nobody had to come out to install,Got d.link router and modem
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14-01-2012, 16:15
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#12
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Catjack
Join Date: Jan 2009
Location: Liverpool
Services: Samsung V+ XL TV
XL Phone
30Mb Superhub
Nokia N8
Posts: 19,862
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Re: Self check
Quote:
Originally Posted by howardmicks
i aint got that and im on 100meg and nobody had to come out to install,Got d.link router and modem
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You may have a VMNG300 but sooner rather than later you will need it replacing as the rollout to 8 downstreams progresses.
You upgraded over the phone but an upgrade without either the Superhub or the VMNG300 requires a technician and sometimes you may need a technician even if you have the correct modem.
__________________
"Religion was invented when the first con man met the first fool." - Mark Twain (1835 - 1910) now that has a ring of truth to it.
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14-01-2012, 17:51
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#13
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Virgin Media Prisoner
Join Date: Dec 2010
Location: North West England
Services: VIP 50 (V+ & V HD)
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Freesat HD
Posts: 288
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Re: Self check
I've got a VMNG300, and the DLINk router linked into a gigabit switch, i'd rather stick with what i know works, seems alot of people have had to switch the superhub to modem only mode to get decent speeds. If i upgrade over the phone wil i be able (for now) to keep my existing setup?
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14-01-2012, 18:02
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#14
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Phoenix Legions
Join Date: Nov 2008
Location: Lincoln
Services: phone + L TV + 100mbit BB + Sky+HD
Posts: 2,109
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Re: Self check
Quote:
Originally Posted by DaMac
I've got a VMNG300, and the DLINk router linked into a gigabit switch, i'd rather stick with what i know works, seems alot of people have had to switch the superhub to modem only mode to get decent speeds. If i upgrade over the phone wil i be able (for now) to keep my existing setup?
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ya, you definitely don't want the shub dude. If you are happy with your current kit then stick with it. My old linksys router only had 100mbit ports on it so I coughed up £100 for a new one but it was well worth it.
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14-01-2012, 21:32
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#15
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cf.member
Join Date: Dec 2006
Services: 50Mb/s VMNG300 modem
Posts: 88
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Re: Self check
I wonder what will happen when the 50Mb > 100Mb upgrades happen. Presumably 100Mb won't be an engineer install then and they'll just send out the SH?
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