07-01-2012, 15:42
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#1
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Virgin Media Customer
Join Date: Apr 2007
Services: Virgin Media TV XL and Phone Size M and
Broadband size L
TiVo 1TB and VHD
Posts: 167
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Wrong modem?
I used to have 50MB so got a Super Hub when it was all installed. Today, I called retentions and decided to drop down to a 10MB connection and the woman on the phone told me that the Super Hub would still work OK with the 10MB, although wireless is terrible on it, only getting 4MB on wireless and am on channel 13, so it can't be the channel. Upstream and downstream is all OK so does anyone think it's worth calling and getting a normal Hub modem installed more suited to my speed?
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07-01-2012, 15:45
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#2
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Cable Forum Team
Join Date: Feb 2004
Location: Glasgow
Age: 31
Services: Virgin XL TV, V+ Box, 3x TiVo, 100MB VM BB
Posts: 7,800
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Re: Wrong modem?
They use superhubs for all speeds now. It's the standard equipment.
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VirginMedia Business Employee and all posts are my own opinion
if a post is bold it's a moderating decision.
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07-01-2012, 15:50
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#3
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Virgin Media Customer
Join Date: Apr 2007
Services: Virgin Media TV XL and Phone Size M and
Broadband size L
TiVo 1TB and VHD
Posts: 167
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Re: Wrong modem?
Thanks for that, bloody awful equipment.
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07-01-2012, 16:12
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#4
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cf.geek
Join Date: Jan 2008
Posts: 742
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Re: Wrong modem?
I'm 'undecided' on that.
My SH hasn't given be any issues since the R30 firmware, apart from abysmal wifi signal strength. It does what it says on the tin, so to speak.
__________________
Algebra is great.
For a food-dish, of radius Z, and thickness A, you can say it is PI*Z*Z*A
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07-01-2012, 16:23
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#5
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cf.mega poster
Join Date: Dec 2009
Posts: 3,564
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Re: Wrong modem?
get hold of a d link 615 (cheap option) link it up correctly putting the SH into modem mode.
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07-01-2012, 21:04
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#6
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Temporarily Suspended
Join Date: Nov 2010
Posts: 2,424
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Re: Wrong modem?
Quote:
Originally Posted by Milambar
I'm 'undecided' on that.
My SH hasn't given be any issues since the R30 firmware, apart from abysmal wifi signal strength. It does what it says on the tin, so to speak.
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it says unbeatable wifi strength on "the tin" so thats a bit hypocritical lol
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07-01-2012, 21:22
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#7
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Andrew Crawford
Join Date: Aug 2005
Location: Scotland
Age: 30
Services: Virgin Media - XL Plus package with XXL broadband
SKY HD Multiroom
Freeview HD
Freesat HD
Posts: 2,816
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Re: Wrong modem?
Quote:
Originally Posted by craigj2k12
it says unbeatable wifi strength on "the tin" so thats a bit hypocritical lol
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yeah but that could me for prevent hackers :P because the signal is so crap you can hardly get it outside of the room it in :p
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If you can not read or understand what i have wrote then welcome to my world of dsylexicia  I do try to spell check sometimes but if you are given answers it hard to know what is right or what to pick as what i write is right to me.
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07-01-2012, 22:03
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#8
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Simples
Join Date: Jul 2009
Location: RG41
Services: VM XXL;SH MM; Airport Extreme. BT Infinity; Tivo; XL Phone; Devolo 200AV
Posts: 2,282
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Re: Wrong modem?
Quote:
Originally Posted by craigj2k12
it says unbeatable wifi strength on "the tin" so thats a bit hypocritical lol
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It's disgraceful and disreputable.
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Seph.
My advice is at your risk.
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07-01-2012, 22:24
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#9
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Temporarily Suspended
Join Date: Nov 2010
Posts: 2,424
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Re: Wrong modem?
dont even get me started...
wouldnt want to see a post from masque with his up time so lets leave it there
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07-01-2012, 23:23
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#10
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[CENSORED]
Join Date: Apr 2005
Location: Wolverhampton
Age: 33
Services: Virginmedia - BB:XL30 TV:XL V+ Phone:M
Posts: 3,413
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Re: Wrong modem?
Quote:
Originally Posted by craigj2k12
dont even get me started...
wouldnt want to see a post from masque with his up time so lets leave it there |
I reset mine earlier in the weekby when I was tidying up the cables behind my desk. It was at around 59 days
..as of now, it's at 4 days 08h:28m:14s 
This is a completly wireless superhub too, with 5 devices connected
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Help save the world from loosers
Superhub, with a completely wireless network - speedtest result
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08-01-2012, 08:05
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#11
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VMNG300 FTW!!!!
Join Date: Sep 2003
Location: Leics
Age: 33
Services: M TV
30mbit BB (new uplifted bottom tier) - VMNG300
Basic Phone
Posts: 10,364
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Re: Wrong modem?
turn on modem mode and then you can use another wireless router with it.
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08-01-2012, 12:15
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#12
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Catjack
Join Date: Jan 2009
Location: Liverpool
Services: Samsung V+ XL TV
XL Phone
30Mb Superhub
Nokia N8
Posts: 19,862
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Re: Wrong modem?
Quote:
Originally Posted by craigj2k12
dont even get me started...
wouldnt want to see a post from masque with his up time so lets leave it there |
It is less than 5 days at present due to some electrical work I had to do but it would have been around 60 days otherwise, never seen a random reboot may just be the area I live in.
Also the same Superhub as of 9th February 2011, never been replaced.
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