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I'm wondering why after fitting a replacement super hub (self install), after the first one failed, I'm sent a new 12 month contract to sign?
After all it's their equipment that failed!
I did ring them to question why, and the girl said there's no increase in payment and just to sign and return contract! It was another welcome pack I'd received. What department deals with this if I phone again?
Services: Samsung V+ XL TV
XL Phone
30Mb Superhub
Nokia N8
Posts: 19,861
Re: contract
Quote:
Originally Posted by rockbreaker
I did ring them to question why, and the girl said there's no increase in payment and just to sign and return contract! It was another welcome pack I'd received. What department deals with this if I phone again?
Call Retentions on 150 option 5 option 2.
__________________ "Religion was invented when the first con man met the first fool." - Mark Twain (1835 - 1910) now that has a ring of truth to it.
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