Virgin Media Spotify - Page 3

gadge · 27-10-2011, 20:38

Quote:

Originally Posted by BenMcr

I thought Spotify Premium customers can use the BB app now anyway?

Yes they can im using it on my 9780 at the moment pretty damn good as well just waiting on the app for tivo.

Nopanic · 27-10-2011, 21:24

Ok, Sorry Ben you're a little bit mixed up here.

A user with 30Mb+ will be able to re-contract (having a spotify code added to their account) allowing them access via MYVM.

As it stands so far anyway ..

edit: when you sign up you have two options, create a new account with Spotify via VM, or link your Open Spot account to VM and auto upgrade it to prem.

RB2004 · 27-10-2011, 21:33

I dont understand...

Ive already got a Spotify 12 months offer from VM a few months back, which gave me spotify on my mobile, and computer.

but why cant i use via my.virginmedia.com

the code came from VM

Nopanic · 27-10-2011, 21:35

Different offers mate.

You don't technically us it from MYVM anyway, all MYVM will do is sign you up and point you to Spotify to download the client.

RB2004 · 27-10-2011, 21:43

it says on the FAQs,

To create a new Spotify account or link an existing account:
Sign into My Virgin Media.
If you haven't registered for My Virgin Media or can't remember your details, see How do I sign in to My Virgin Media?
Click My Apps at the top of the page.
If you're eligible to get Spotify, you'll see a Spotify box on the My Apps page.
Move your cursor over the Spotify box and click Register.
Follow the on-screen instructions to create a new account or link your existing Spotify account.
Once you've registered your Spotify account, you can download and install the program.

BUT

under My Apps, it has Spotify with the text,

You will need to re-contract in order to get the Spotify 6 Month offer, call 0845 650 4545 to find out more

in the grey box, and when i hover over just says overview and FAQs

but I definitely got a code from VM before for 12 months, and even have subscription left.

Subscription status

You are registered for Spotify Premium until 2012-08-15

---------- Post added at 22:43 ---------- Previous post was at 22:41 ----------

Quote:

Originally Posted by Nopanic

Different offers mate.

You don't technically us it from MYVM anyway, all MYVM will do is sign you up and point you to Spotify to download the client.

Then why does it say you can link an existing account in the FAQs :S lol

if u dont use spotify via my virgin media, is there any point in having it as an app? lol

Nopanic · 27-10-2011, 22:06

It's talking about a none vm account .. Say I signed up to spotify external to VM I could link that. The offer you have means there's no point linking ... You wouldn't gain anything. When it expires re contract and then link it and get 6 months again.

zeozhane · 28-10-2011, 05:23

What about customers on the VIP package?

Do we need to call and recontract again (i think i already done this when i got my free tivo box at the start of the year)

Nopanic · 28-10-2011, 06:17

Quote:

Originally Posted by zeozhane

What about customers on the VIP package?

Do we need to call and recontract again (i think i already done this when i got my free tivo box at the start of the year)

I believe so, but I would expect customer care to have some kind of offer or deal.. Maybe ? I don't deal with that kinda thing...

gadge · 28-10-2011, 14:22

Question for ben or anyone else who knows i have signed for spotify for my blackberry 9780 how would this work for the tivo app?.

BenMcr · 28-10-2011, 14:23

I would expect it'll work in a similar way to the Twitter login. You associate it through the My TiVo apps www.virginmedia.com/mytivoapps and then login on TiVo itself

gadge · 28-10-2011, 18:36

Quote:

Originally Posted by BenMcr

I would expect it'll work in a similar way to the Twitter login. You associate it through the My TiVo apps www.virginmedia.com/mytivoapps and then login on TiVo itself

Thanks just wait now for pricing then.

gadge · 29-10-2011, 15:43

How many devices can you use on a premium account on spotify cant for the life find out on their website.So i have one on my blackberry one on the tivo app when it arrives but our eldest wants it on her mobile a blackberry as well.

BenMcr · 29-10-2011, 16:19

Quote:

Originally Posted by gadge

How many devices can you use on a premium account on spotify cant for the life find out on their website.So i have one on my blackberry one on the tivo app when it arrives but our eldest wants it on her mobile a blackberry as well.

http://www.spotify.com/uk/help/faq/t...ple-locations/

nefu · 29-10-2011, 16:24

I am an existing 50mb customer. Called CS earlier and they knew all about the deal, recontracted for 12 months (no sweat, only one month in to a new deal anyway) and they said in 24 hours I will have access. Thanks VM, nice offer and easy to do.

Nopanic · 29-10-2011, 23:58

Quote:

Originally Posted by nefu

I am an existing 50mb customer. Called CS earlier and they knew all about the deal, recontracted for 12 months (no sweat, only one month in to a new deal anyway) and they said in 24 hours I will have access. Thanks VM, nice offer and easy to do.

24 hours ?

Should of been there and then, they add a billing code to your account and it provisions within seconds.

Unless they need to get a select group of agents to do it ..

Either way, up take is picking up and so far so good.. I actually think this product is an excellent idea, nothing to run slow, or for the business to complain to me about either