50MB problem in Lincoln - Upstream / T3
13-09-2010, 09:52
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#1
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cf.geek
Join Date: Sep 2008
Location: Lincoln
Age: 37
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Posts: 793
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50MB problem in Lincoln - Upstream / T3
Hi,
On the 5th and 6th my net was down for a total of 25 hours.
Due to what seem to be an upstream / T3 error.
Now today 13th the modem keeps disconnecting and needs to be rebooted to get the connection back.
It seems from the log over that time it is getting T3 errors again.
I called up 50MB team, but got through to offshore call center and they booked me a tech for tomorrow.
I was wondering does anyone know of any problems in the Lincoln area?
__________________
Big-Gaz (Garry)
120Mb s/hub | 2x Tivo on XL | Phone with Talk Anywhere 200 | Mobile
Last edited by Big-Gaz; 13-09-2010 at 10:21.
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13-09-2010, 17:27
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#2
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cf.geek
Join Date: Sep 2008
Location: Lincoln
Age: 37
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Posts: 793
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Re: 50MB problem in Lincoln - Upstream / T3
I cancelled the tech as it was ok.
But it broken again so phoned up got UK center and they booked me another tech for Wednesday and he said not to cancel this one.
On the 5th and 6th over the 25hrs downtime I got just under 20,000 T3 errors.
I rebooted modem 10 minutes ago and so far got 113 T3 over.
I told UK tech support this.
I had such a nice solid connection. Now I don't it seems every month I have a problem over the last 3 months.
__________________
Big-Gaz (Garry)
120Mb s/hub | 2x Tivo on XL | Phone with Talk Anywhere 200 | Mobile
Last edited by Big-Gaz; 13-09-2010 at 17:30.
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14-09-2010, 11:54
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#3
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cf.member
Join Date: Aug 2010
Location: Lincoln
Services: vip Collection
Posts: 73
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Re: 50MB problem in Lincoln - Upstream / T3
Hi Gaz,u not alone i get random disconnects as well,i just thought it was maintance.
---------- Post added at 12:54 ---------- Previous post was at 12:35 ----------
i just checked my log and mine is the same...
Time Not Established Time Not Established Critical (3) No Ranging Response received - T3 time-out;Tue Aug 24 10:23:29 2010 Tue Aug 24 10:23:29 2010 Warning (5) MDD message timeout=1.1;CM-VER=3.0;
Tue Aug 24 10:23:41 2010 Tue Aug 24 10:23:49 2010 Critical (3) No Ranging Response received - T3 time-out;QOS=1.1;CM-VER=3.0;
Tue Aug 24 10:23:56 2010 Tue Aug 24 10:23:56 2010 Warning (5) MDD message timeout;;CM-VER=3.0;
Tue Aug 24 10:24:00 2010 Tue Aug 24 10:24:01 2010 Critical (3) No Ranging Response received - T3 time-out;QOS=1.1;CM-VER=3.0;
Tue Aug 24 10:24:08 2010 Tue Aug 24 10:24:08 2010 Notice (6) SW Download INIT - Via Config file ca69834ncxv9873254k
Tue Aug 24 10:25:08 2010 Tue Aug 24 10:25:08 2010 Notice (6) SW download Successful - Via Config file
Time Not Established Time Not Established Warning (5) MDD message timeout;CM-MAC==1.1;CM-VER=3.0;
Time Not Established Time Not Established Critical (3) No Ranging Response received - T3 time-out;CM--QOS=1.1;CM-VER=3.0;
Time Not Established Time Not Established Warning (5) MDD message timeout;CM-MAC==1.1;CM-VER=3.0;
Tue Aug 24 10:32:11 2010 Tue Aug 24 10:32:24 2010 Critical (3) No Ranging Response received - T3 time-out;;CM-QOS=1.1;CM-VER=3.0;
Tue Aug 24 10:32:36 2010 Tue Aug 24 10:32:36 2010 Critical (3) Registration RSP rejected unspecified reason;;CM-QOS=1.1;CM-VER=3.0;
Tue Aug 24 10:32:36 2010 Tue Aug 24 10:32:36 2010 Error (4) T6 Timeout and retries exceeded;CM-;CMTS-MAC=;CM-VER=3.0;
Tue Aug 24 10:32:36 2010 Tue Aug 24 10:32:36 2010 Critical (3) REG RSP not received;-QOS=1.1;CM-VER=3.0;
Tue Aug 24 10:32:43 2010 Tue Aug 24 10:32:43 2010 Warning (5) MDD message timeout;CMTS-=1.1;CM-VER=3.0;
Tue Aug 24 10:33:10 2010 Thu Aug 26 07:44:23 2010 Critical (3) No Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.0;
Fri Aug 27 22:39:34 2010 Fri Aug 27 22:39:34 2010 Notice (6) DHCP Renew - lease parameters tftp file-U22784dfbfefadc7f.cm modifie;--QOS=1.1;CM-VER=3.0;
Tue Aug 31 02:53:45 2010 Tue Aug 31 02:53:45 2010 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CMCM-QOS=1.1;CM-VER=3.0;
Tue Aug 31 02:53:52 2010 Tue Aug 31 02:53:52 2010 Critical (3) No Ranging Response received - T3 time-out;CM-QOS=1.1;CM-VER=3.0;
Thu Sep 2 00:47:09 2010 Sun Sep 12 12:47:25 2010 Notice (6) DHCP Renew - lease parameters tftp file-U22784dfbfefadc7f.cm modifie;-QOS=1.1;CM-VER=3.0;
Tue Sep 14 11:41:14 2010 Tue Sep 14 11:41:14 2010 Critical (3) No Ranging Response received - T3 time-out CM-QOS=1.1;CM-VER=3.0;
Last edited by Lincsbri; 14-09-2010 at 11:57.
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14-09-2010, 12:03
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#4
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cf.geek
Join Date: Sep 2008
Location: Lincoln
Age: 37
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Re: 50MB problem in Lincoln - Upstream / T3
There was a VM person outside at the green box this morning and our TV went off. So I went out and spoke with him, just incase he disconnected the cable by accident.
He said he was from the Network team and was changing the amp as there is noise on the network.
As soon as he reconnected the amp my net came back to life.
So I am hoping it is now fixed but am not cancelling the tech for tomorrow.
Just check again and my last T3 was 1.06pm today.
Here is my log
Quote:
Tue Sep 14 08:53:41 2010 Tue Sep 14 08:53:41 2010 Critical (3) Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Tue Sep 14 08:53:48 2010 Tue Sep 14 08:55:09 2010 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Tue Sep 14 08:55:13 2010 Tue Sep 14 08:55:13 2010 Warning (5) B-INIT-RNG Failure - Retries exceeded;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Tue Sep 14 08:55:23 2010 Tue Sep 14 08:55:23 2010 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Tue Sep 14 08:55:24 2010 Tue Sep 14 08:55:24 2010 Critical (3) Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Tue Sep 14 08:55:29 2010 Tue Sep 14 08:55:52 2010 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Tue Sep 14 08:55:53 2010 Tue Sep 14 08:55:53 2010 Critical (3) SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Tue Sep 14 08:56:10 2010 Tue Sep 14 08:56:10 2010 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Tue Sep 14 08:56:40 2010 Tue Sep 14 08:56:40 2010 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Tue Sep 14 08:56:48 2010 Tue Sep 14 08:56:48 2010 Critical (3) SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Tue Sep 14 08:56:53 2010 Tue Sep 14 08:56:53 2010 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Tue Sep 14 08:57:23 2010 Tue Sep 14 08:57:23 2010 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Tue Sep 14 08:57:25 2010 Tue Sep 14 08:59:28 2010 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Tue Sep 14 08:59:41 2010 Tue Sep 14 08:59:41 2010 Warning (5) B-INIT-RNG Failure - Retries exceeded;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Tue Sep 14 08:59:43 2010 Tue Sep 14 09:00:51 2010 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Tue Sep 14 09:01:00 2010 Tue Sep 14 09:01:00 2010 Warning (5) B-INIT-RNG Failure - Retries exceeded;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Tue Sep 14 09:01:03 2010 Tue Sep 14 09:03:16 2010 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Tue Sep 14 09:03:32 2010 Tue Sep 14 09:03:32 2010 Warning (5) B-INIT-RNG Failure - Retries exceeded;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Tue Sep 14 09:03:36 2010 Tue Sep 14 09:03:44 2010 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Tue Sep 14 09:03:45 2010 Tue Sep 14 09:03:45 2010 Warning (5) B-INIT-RNG Failure - Retries exceeded;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Tue Sep 14 09:03:55 2010 Tue Sep 14 09:05:27 2010 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Tue Sep 14 09:05:27 2010 Tue Sep 14 09:05:27 2010 Warning (5) B-INIT-RNG Failure - Retries exceeded;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Tue Sep 14 09:05:28 2010 Tue Sep 14 09:06:59 2010 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Tue Sep 14 09:07:00 2010 Tue Sep 14 09:07:00 2010 Warning (5) B-INIT-RNG Failure - Retries exceeded;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Tue Sep 14 09:07:02 2010 Tue Sep 14 09:08:54 2010 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Tue Sep 14 09:08:59 2010 Tue Sep 14 09:08:59 2010 Warning (5) B-INIT-RNG Failure - Retries exceeded;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Tue Sep 14 09:09:01 2010 Tue Sep 14 09:09:08 2010 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Tue Sep 14 09:09:13 2010 Tue Sep 14 09:09:13 2010 Critical (3) SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Tue Sep 14 09:09:25 2010 Tue Sep 14 09:09:25 2010 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Tue Sep 14 09:09:55 2010 Tue Sep 14 09:09:55 2010 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Tue Sep 14 09:10:41 2010 Tue Sep 14 09:10:41 2010 Critical (3) Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Tue Sep 14 09:10:48 2010 Tue Sep 14 09:12:05 2010 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Tue Sep 14 09:12:18 2010 Tue Sep 14 09:12:18 2010 Warning (5) B-INIT-RNG Failure - Retries exceeded;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Tue Sep 14 09:12:29 2010 Tue Sep 14 09:14:15 2010 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Tue Sep 14 09:14:27 2010 Tue Sep 14 09:14:27 2010 Warning (5) B-INIT-RNG Failure - Retries exceeded;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Tue Sep 14 09:14:29 2010 Tue Sep 14 09:15:02 2010 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Tue Sep 14 09:15:07 2010 Tue Sep 14 09:15:07 2010 Critical (3) SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Tue Sep 14 09:15:32 2010 Tue Sep 14 09:15:32 2010 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
Tue Sep 14 09:20:16 2010 Tue Sep 14 12:06:35 2010 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.0;
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Total T3 so far: 6968
Note +1 hour to all times as the modem is running on GMT not BST timezone
__________________
Big-Gaz (Garry)
120Mb s/hub | 2x Tivo on XL | Phone with Talk Anywhere 200 | Mobile
Last edited by Big-Gaz; 14-09-2010 at 12:33.
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14-09-2010, 12:08
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#5
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Sad Doig Fan!
Join Date: Aug 2007
Location: Barry South Wales
Services: BT Infinity Option 2 with Unlimited Anytime phone
Posts: 3,753
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Re: 50MB problem in Lincoln - Upstream / T3
Quote:
Originally Posted by Big-Gaz
There was a VM person outside at the green box this morning and our TV went off. So I went out and spoke with him, just incase he disconnected the cable by accident.
He said he was from the Network team and was changing the amp as there is noise on the network.
As soon as he reconnected the amp my net came back to life.
So I am hoping it is now fixed but am not cancelling the tech for tomorrow.
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If the amp was causing you the issue I believe they now text you that they will have cancelled the tech as the issue is resolved.
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14-09-2010, 12:13
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#6
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cf.member
Join Date: Aug 2010
Location: Lincoln
Services: vip Collection
Posts: 73
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Re: 50MB problem in Lincoln - Upstream / T3
what part of lincoln you in m8,and let me know what he says as i,m fed up with it disconnecting at random and webpages not loading.
---------- Post added at 13:13 ---------- Previous post was at 13:10 ----------
Gaz edit you post m8,take out your mac id..but looks like we have the same problem and its not sorted.
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14-09-2010, 12:22
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#7
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cf.geek
Join Date: Sep 2008
Location: Lincoln
Age: 37
Services: 120Mb (Superhub) | TV: 2x TiVo on XL | Phone: (Talk Anywhere 200)
Posts: 793
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Re: 50MB problem in Lincoln - Upstream / T3
Quote:
Originally Posted by pip08456
If the amp was causing you the issue I believe they now text you that they will have cancelled the tech as the issue is resolved.
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UK Tech said about the noise issue yestarday buy throught it was something else and booked the Tech, I am still getting T3 errors.
Quote:
Originally Posted by Lincsbri
what part of lincoln you in m8,and let me know what he says as i,m fed up with it disconnecting at random and webpages not loading.
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I am off of Hykeham road which is off of Newark road (LN6)
Quote:
Originally Posted by Lincsbri
Gaz edit you post m8,take out your mac id..but looks like we have the same problem and its not sorted.
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That mac address I left in is not my modem address but will remove it.
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Big-Gaz (Garry)
120Mb s/hub | 2x Tivo on XL | Phone with Talk Anywhere 200 | Mobile
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14-09-2010, 12:29
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#8
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cf.member
Join Date: Aug 2010
Location: Lincoln
Services: vip Collection
Posts: 73
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Re: 50MB problem in Lincoln - Upstream / T3
Well i,m LN6 as well so could be a problem for are area,i wait and see what your tech says when he comes,then i ring up.
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14-09-2010, 12:31
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#9
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cf.geek
Join Date: Sep 2008
Location: Lincoln
Age: 37
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Posts: 793
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Re: 50MB problem in Lincoln - Upstream / T3
Will let you know tomorrow
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Big-Gaz (Garry)
120Mb s/hub | 2x Tivo on XL | Phone with Talk Anywhere 200 | Mobile
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14-09-2010, 12:34
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#10
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cf.member
Join Date: Aug 2010
Location: Lincoln
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Posts: 73
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Re: 50MB problem in Lincoln - Upstream / T3
oki m8 thanks for that, which link are you using to get event logs,i can,t get it to load anymore just timesout on me now.
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14-09-2010, 14:08
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#11
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cf.geek
Join Date: Sep 2008
Location: Lincoln
Age: 37
Services: 120Mb (Superhub) | TV: 2x TiVo on XL | Phone: (Talk Anywhere 200)
Posts: 793
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Re: 50MB problem in Lincoln - Upstream / T3
Quote:
Originally Posted by Lincsbri
oki m8 thanks for that, which link are you using to get event logs,i can,t get it to load anymore just timesout on me now.
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http://192.168.100.1/CmEventLog.asp
Mine does that sometimes just keep trying or try and restart/reboot (unplug and back in) your router if you using one, or if all else fail try and restart/reboot (unplay and back in) the modem
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Big-Gaz (Garry)
120Mb s/hub | 2x Tivo on XL | Phone with Talk Anywhere 200 | Mobile
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15-09-2010, 07:59
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#12
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cf.geek
Join Date: Sep 2008
Location: Lincoln
Age: 37
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Posts: 793
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Re: 50MB problem in Lincoln - Upstream / T3
It seems to have settled down now, only got 1 T3 error over night and no disconnections.
Tech is coming between 12-4pm.
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Big-Gaz (Garry)
120Mb s/hub | 2x Tivo on XL | Phone with Talk Anywhere 200 | Mobile
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15-09-2010, 14:23
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#13
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cf.geek
Join Date: Sep 2008
Location: Lincoln
Age: 37
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Re: 50MB problem in Lincoln - Upstream / T3
2 Tech's have come and checked all the levels on Modem and both TV boxes.
I said it been ok since the network bloke changed the amp yestarday in the green box outside.
All checked out ok, so let take it from there.
They did say they have had noise on the network that have been disconnect some, but changing the amp should have fixed it.
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Big-Gaz (Garry)
120Mb s/hub | 2x Tivo on XL | Phone with Talk Anywhere 200 | Mobile
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15-09-2010, 15:19
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#14
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cf.member
Join Date: Aug 2010
Location: Lincoln
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Re: 50MB problem in Lincoln - Upstream / T3
ah right fingers x then its all sorted m8 
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15-09-2010, 18:31
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#15
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Phoenix Legions
Join Date: Nov 2008
Location: Lincoln
Services: phone + L TV + 120mbit BB + Sky+HD
Posts: 3,320
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Re: 50MB problem in Lincoln - Upstream / T3
I had a problem a few months ago as did everyone else but my connection has been 100% recently. I am in Doddington Park/Birchwood area
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