Slow speeds PO8 area Waterlooville

[neo123]

Hi all,

I have a NTL Ambit:200 Modem
20MB (laugh) bb
Running the D-Link wirless router (but connected wired)


Im exp. some slow download speeds, ive not managed to break 10 meg since upgrading i dont think, and average speeds seem to range from 3-5 ish!!


Can anyone help me out?? Tech support are a bunch of idiots on the phone! Not sure if its relevant but my modem has a forward path equilizer on it 4db, but ive tried running it with this on and off.



Here is my statuses.


Downstream Lock :
Locked Downstream Frequency : 586750000 Hz
Downstream Modulation : QAM64
Downstream Interleave Depth : taps12increment17
Downstream Receive Power Level : -7.9 dBmV
Downstream SNR : 22.3 dB

Upstream Channel ID : 6
Upstream Transmit Power Level : 54.50 dBmV
Upstream Symbol Rate : 2560 Ksym/sec
Upstream Frequency : 37488000 Hz
Upstream Mini-Slot Size : 2


Just don't know what the issue could be!! :S

[pip08456]

Both your SNR and D/S power are too low and your upstream is pushing on the high side. TS should be able to see that and book an engineer for you.

[neo123]

So the router isnt the issue? That can't affect those figures at all can it?

its a DIR-615 D4 btw



---------- Post added at 22:46 ---------- Previous post was at 22:38 ----------

Just connected direct to modem, and the first test i did indicated 20meg, now its back to its 6 meg or so

[pip08456]

Those levels will in no way be effected by the router. Ring in in the morning if possible just after 8.00 and you stand a chance of a UK agent.