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QPSK Vs. QAM
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Old 23-08-2010, 08:45   #1
Harlow CM20
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QPSK Vs. QAM

Hello all, quick Q. regarding upstream modulations.

I've heard that if you can only get QPSK then there are upstream issues in that area, I've been on QPSK for most of the the time but recently noticed that I was on QAM16. When It was QAM16 the service was improved but this only lasted a few days and now it's back to QPSK.

Sometimes if I repeatatively reboot the modem I can get QAM16 but as I said only sometimes.

Should I phone VM and report this or will they just say my connection is fine and say that there's nothing they can do?

All suggestions welcomed. (except bad ones)
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Old 23-08-2010, 09:54   #2
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Re: QPSK Vs. QAM

As Igni posted in anoither thread "There is an upstream problem in your area. Hopefully they'll get it fixed toute suite.

For future reference for others, you can tell there's an upstream problem by this:

Quote:
Upstream Modulation : QPSK
Upstream Symbol Rate : 5120 Ksym/sec


The Advanced Spectrum Management has had to kick in and downgrade the upstream to QPSK as the network is currently not able to support 16QAM in that area. "
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Old 23-08-2010, 20:09   #3
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Re: QPSK Vs. QAM

I've been on QPSK for the last year or so and I constantly max out my upstream and downstream when I speedtest. Pings are great too.

Now that's a problem I don't mind having. It must be the longest upstream problem ever though!
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Old 23-08-2010, 21:17   #4
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Re: QPSK Vs. QAM

I used to be on 16QAM but then it changed to QPSK. Not had a problem with the upstream though.
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Old 23-08-2010, 21:18   #5
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Re: QPSK Vs. QAM

Always been on QPSK (I think it's UBR dependant) and never had an issue and have got good signal levels
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Old 23-08-2010, 22:59   #6
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Re: QPSK Vs. QAM

Perhaps Igni may post on here and add further education.
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Old 24-08-2010, 10:47   #7
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Re: QPSK Vs. QAM

Quote:
Originally Posted by pip08456 View Post
For future reference for others, you can tell there's an upstream problem by this:

Quote:
Upstream Modulation : QPSK
Upstream Symbol Rate : 5120 Ksym/sec

My upstream symbol rate is 2560 Ksym/sec. Does this mean the problem is twice as worse or only half as bad?
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Old 24-08-2010, 12:17   #8
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Re: QPSK Vs. QAM

Mines the same
Upstream Modulation : QPSK
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 53.5 dBmV
Upstream Mini-Slot Size : 2

Not had any trouble other than last year when i couldnt host mw2 games but i might have been on QAM then
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Old 24-08-2010, 13:19   #9
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Re: QPSK Vs. QAM

I was always on 16QAM. Only noticed it had switch to QPSK when the BB lost it's upstream last week.

It's fixed now but I notice I am still on QPSK. Still it's working alright so I don't care.

Upstream Lock : Locked
Upstream Channel ID : 1
Upstream Frequency : 45800000 Hz
Upstream Modulation : QPSK
Upstream Symbol Rate : 5120 Ksym/sec
Upstream transmit Power Level : 55.2 dBmV
Upstream Mini-Slot Size : 2
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Old 25-08-2010, 11:01   #10
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Re: QPSK Vs. QAM

Quote:
Originally Posted by Foo Fighter View Post
Mines the same
Upstream Modulation : QPSK
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 53.5 dBmV
Upstream Mini-Slot Size : 2

Not had any trouble other than last year when i couldnt host mw2 games but i might have been on QAM then

I pretty much can't host anything online unless I host just one or two people that are on a UK adsl connection. when my US modulation was QAM16 recently I was able to host upto 12 players regardless of connection type and location. Online play was very smooth in general even if I wasn't host and I could even connect well to players from Mexico. Atm I am unable to play online again.

As was mentioned earlier in this thread, if you can't get QAM then there's an upstream issue in your area, I would like this issue resolved if possible please.

Here's a few local pingtest results if it helps matters






Last edited by Harlow CM20; 25-08-2010 at 11:52. Reason: added results from pingtest.net
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Old 26-08-2010, 10:29   #11
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Re: QPSK Vs. QAM

Well, I phoned VM yesterday to speak about this and all they were willing to do was send round "another" tech. I've roughly had 10 VM techs to my property for power level problems amongst other things in the last 18 months. Had 3 visits since May 2010 and all say that everythings as good as it could possibly get.

Why must I suffer with poor performance and a B class connection that turns into an F class connection as soon as distance becomes a factor?

I would like someone to look into this as I believe there must be a problem elsewhere.

Also, one last question, does the VM 50Mb service use QPSK or QAM16 for upstream modulation
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Old 26-08-2010, 10:34   #12
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Re: QPSK Vs. QAM

Qam16 or to be pedantic 16QAM
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Old 26-08-2010, 10:38   #13
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Re: QPSK Vs. QAM

Quote:
Originally Posted by pip08456 View Post
Qam16 or to be pedantic 16QAM
On our all our work systems it is listed as qam16.
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Old 26-08-2010, 10:41   #14
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Re: QPSK Vs. QAM

On my modem configuration page it's simply listed as QPSK
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Old 26-08-2010, 11:47   #15
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Re: QPSK Vs. QAM

Acronym Definition
16-QAM 16-State Quadrature Amplitude Modulation but merely semantics.
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