Will 50mbit become traffic managaged when 100mbit comes out?
23-08-2010, 18:36
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#61
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Sad Doig Fan!
Join Date: Aug 2007
Location: Barry South Wales
Services: BT Infinity Option 2 with Unlimited Anytime phone
Posts: 3,743
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Re: Will 50mbit become traffic managaged when 100mbit comes out?
Quote:
Originally Posted by Masque
The Acceptable Use Policy has nothing to do with us but we are all aware of the Traffic Management limits.
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Which is exactly what I said. There are no traffic management limits on 50Mb and to be sent a letter asking you to change your unacceptable downloading habits to a different time is invoking the AUP.
When someone ringing in asks what AUP is you don't have the info to tell them.
It doesn't effect me but I can see where some may be coming from.
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23-08-2010, 20:04
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#62
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Grumpy old man
Join Date: May 2010
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Re: Will 50mbit become traffic managaged when 100mbit comes out?
> I'd raise a stink until it was either removed or I left.
but where would you go?
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23-08-2010, 20:06
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#63
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Permanently Banned
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Re: Will 50mbit become traffic managaged when 100mbit comes out?
Quote:
Originally Posted by kwikbreaks
> I'd raise a stink until it was either removed or I left.
but where would you go?
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Some think BT Infinity if you believe all the hype.
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23-08-2010, 20:26
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#64
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Grumpy old man
Join Date: May 2010
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Re: Will 50mbit become traffic managaged when 100mbit comes out?
Yeah right...
As I said in the thread about that the other day - the only possible use I'd have for BT Infinity is as a negotiating point if trying to squeeze something extra from VM.
If those considering it as an option because VM are complaining about their downloading habits care to look back in the forum I posted a link the other day to a BT document which was proudly announcing that they'd increased their data cap from 100GB to 300GB (per month that is not daily  )
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23-08-2010, 20:29
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#65
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Permanently Banned
Join Date: Jan 2009
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Re: Will 50mbit become traffic managaged when 100mbit comes out?
Quote:
Originally Posted by kwikbreaks
Yeah right...
As I said in the thread about that the other day - the only possible use I'd have for BT Infinity is as a negotiating point if trying to squeeze something extra from VM.
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Could be worthwhile if it is released in your area.
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23-08-2010, 20:38
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#66
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Grumpy old man
Join Date: May 2010
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Re: Will 50mbit become traffic managaged when 100mbit comes out?
No date set so far as I know and I'm pretty sure retentions would know that too so I won't be embarrassing myself anytime soon.
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23-08-2010, 21:18
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#67
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cf.member
Join Date: Aug 2010
Posts: 6
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Re: Will 50mbit become traffic managaged when 100mbit comes out?
Quote:
Originally Posted by Masque
Come on guys if it happened what would you do about it, would you complain or just go up a tier.
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You asked, so I answer....
I would be on the phone to complain, demanding that I receive the level of service that I am contracted to (ie: one without any limits). If that means I need to get lifted to 100mb then, as far as I am concerned, whatever. If it means that I stay on 50mb with restored 'unlimited' capacity, great.
If I get no joy, I will take my £780/year elsewhere.
For those within a 'lock-in' period (doesn't affect me - been with VM/NTL for 11 years) they can walk without restriction. As stated by others, the UTCCRs are valid and apply to this scenario.
By daring to claim anything like 'unlimited' on their products, VM would also fall foul of the Misrepresentation Act, 1967. This would also apply to those scenarios stated earlier, where there are unwritten / unknown threshold values defining Acceptable Use. By default, any such threshold value is a limit and the service cannot be called 'unlimited'.
All that guff earlier in this thread about 'try it in court, see how you get on' is just that, guff. The onus would be on VM to try to take action in court to enforce the contract that they perceive to be valid. The consumer just needs to give notice and cancel their Direct Debit.
Now, go on VM, if you are so confident of your T's & C's, take it to court and see how long it is before you are thrown out or hit with a nice counter-claim.
Buy anyway - isn't this all somewhat hypothetical? I wasn't aware that there are any definite costs / plans for 100mb yet, let alone service changes to the 50mb product when the new top speed is released?? Has it even been confirmed that 50mb customers definitely won't be migrated to 100mb by default? (As has always been the case, all old tiers migrate in turn).
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23-08-2010, 21:19
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#68
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
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Re: Will 50mbit become traffic managaged when 100mbit comes out?
Quote:
Originally Posted by Zapp79
Has it even been confirmed that 50mb customers definitely won't be migrated to 100mb by default? (As has always been the case, all old tiers migrate in turn).
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50Mbit customers definately won't be upgraded by default. 100Mbit will be seperate tier, just as 50Mbit was/is
__________________
I am always right.....except when I'm not  All views are my own - so there!
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23-08-2010, 21:20
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#69
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cf.member
Join Date: Aug 2010
Posts: 6
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Re: Will 50mbit become traffic managaged when 100mbit comes out?
new tier = new price bracket ABOVE 50mb?
or new tier taking the 50mb price bracket?
Last edited by Zapp79; 23-08-2010 at 21:21.
Reason: typo
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23-08-2010, 21:22
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#70
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: Virgin Media TiVo, XL TV, XXL Broadband
Posts: 13,723
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Re: Will 50mbit become traffic managaged when 100mbit comes out?
Quote:
Originally Posted by Zapp79
new tier = new price bracket ABOVE 50mb?
or new tier taking the 50mb price bracket?
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Pricing details haven't been announced yet.
Though personally with the amount of upgrade work Virgin are having to do to support it, I'm pretty sure it will be more expensive than 50Mbit currently is
__________________
I am always right.....except when I'm not  All views are my own - so there!
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23-08-2010, 21:39
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#71
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cf.member
Join Date: Aug 2010
Posts: 6
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Re: Will 50mbit become traffic managaged when 100mbit comes out?
A bit off topic, I know, but there can't be much headroom on the current 50mb price, surely?! Continual improvement to network capacity is the nature of the business - VM can't reasonably complain about that, and shouldn't be surprised by it either!
10mb/20mb are starting to age as products go, just as 512k, 1mb, 2mb etc did before. The 10mb service, heavily traffic managed and at £12.50, is now pretty poor value compared to some of the ADSL competition.
I would have thought it made more sense to drop 10mb next spring, offer 20mb as the basic, then 50mb and 100mb the new top tier with a 200mb 'super-tier' blowing the socks off the competition in late 2011/2012.
There is currently about £8 between each tier, so, logically a new tier above 50mb would be priced at £36. Fair enough, I think folk would pay a small charge for new hardware to support the faster speed - but not sure many would adopt if the monthly payment rose significantly. I don't think I would unless upload speeds were dramatically increased.
I guess we will see in the fullness of time.
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23-08-2010, 21:45
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#72
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cf.mega poster
Join Date: Aug 2009
Posts: 3,683
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Re: Will 50mbit become traffic managaged when 100mbit comes out?
Quote:
Originally Posted by Zapp79
You asked, so I answer....
I would be on the phone to complain, demanding that I receive the level of service that I am contracted to (ie: one without any limits). If that means I need to get lifted to 100mb then, as far as I am concerned, whatever. If it means that I stay on 50mb with restored 'unlimited' capacity, great.
If I get no joy, I will take my £780/year elsewhere.
For those within a 'lock-in' period (doesn't affect me - been with VM/NTL for 11 years) they can walk without restriction. As stated by others, the UTCCRs are valid and apply to this scenario.
By daring to claim anything like 'unlimited' on their products, VM would also fall foul of the Misrepresentation Act, 1967. This would also apply to those scenarios stated earlier, where there are unwritten / unknown threshold values defining Acceptable Use. By default, any such threshold value is a limit and the service cannot be called 'unlimited'.
All that guff earlier in this thread about 'try it in court, see how you get on' is just that, guff. The onus would be on VM to try to take action in court to enforce the contract that they perceive to be valid. The consumer just needs to give notice and cancel their Direct Debit.
Now, go on VM, if you are so confident of your T's & C's, take it to court and see how long it is before you are thrown out or hit with a nice counter-claim.
Buy anyway - isn't this all somewhat hypothetical? I wasn't aware that there are any definite costs / plans for 100mb yet, let alone service changes to the 50mb product when the new top speed is released?? Has it even been confirmed that 50mb customers definitely won't be migrated to 100mb by default? (As has always been the case, all old tiers migrate in turn).
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Where will you go? You have no other comparable options. Also I don't know how much per gig it costs virgin but out of that £700+ might not be that much money to virgin after they give you your own ubr lol
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23-08-2010, 21:53
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#73
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cf.member
Join Date: Aug 2010
Posts: 6
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Re: Will 50mbit become traffic managaged when 100mbit comes out?
Everything to my door is VM apparatus, so whatever it costs them, it will be least it could be.
Besides, I don't use that much capacity at all, so my revenue per gb for VM would be rather high, I suspect.
TBH if VM or any other firm treated me badly I would look to leave out of principle. Why put up with poor service? You pay the bill = you are the boss.
There are plenty of options for me - what do you mean that there are 'no comparable options'?? VM ain't the only horse in town.
Last edited by Zapp79; 23-08-2010 at 22:01.
Reason: typo
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23-08-2010, 22:45
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#74
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Sad Doig Fan!
Join Date: Aug 2007
Location: Barry South Wales
Services: BT Infinity Option 2 with Unlimited Anytime phone
Posts: 3,743
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Re: Will 50mbit become traffic managaged when 100mbit comes out?
Quote:
Originally Posted by kwikbreaks
Yeah right...
As I said in the thread about that the other day - the only possible use I'd have for BT Infinity is as a negotiating point if trying to squeeze something extra from VM.
)
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I used that to get free install of 50Mb back in early this year!
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23-08-2010, 22:50
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#75
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cf.mega poster
Join Date: Nov 2008
Location: At My Desk
Services: Virgin Media Tivo XL TV - 100Mb Broadband
Posts: 2,599
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Re: Will 50mbit become traffic managaged when 100mbit comes out?
I don't understand where people are saying VM have set limits, they don't they see just your usage pattern and see your effecting other customers and ask you move your downloading habits too off peak, that's all.
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