Sheffield S8 50 meg

The PIT · 19-03-2010, 16:24

Anybody else having drop outs during the afternoon on this service in the Sheffield 8 area?

The PIT · 21-03-2010, 14:11

Okay what does this lot mean. You guess it's gone off again.

1.1;CM-VER=3.0;
Sun Mar 21 12:47:29 2010 Sun Mar 21 12:47:29 2010 Warning (5) B-INIT-RNG Failure - Retries exceeded;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
Sun Mar 21 12:47:36 2010 Sun Mar 21 12:48:09 2010 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
Sun Mar 21 12:48:10 2010 Sun Mar 21 12:48:10 2010 Critical (3) Ranging Request Retries exausted;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
Sun Mar 21 12:48:10 2010 Sun Mar 21 12:48:10 2010 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
Sun Mar 21 12:48:21 2010 Sun Mar 21 12:49:35 2010 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
Sun Mar 21 12:49:38 2010 Sun Mar 21 12:49:38 2010 Warning (5) B-INIT-RNG Failure - Retries exceeded;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
Sun Mar 21 12:49:40 2010 Sun Mar 21 12:50:42 2010 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
Sun Mar 21 12:50:47 2010 Sun Mar 21 12:50:47 2010 Warning (5) B-INIT-RNG Failure - Retries exceeded;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
Sun Mar 21 12:50:48 2010 Sun Mar 21 12:52:01 2010 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
Sun Mar 21 12:52:02 2010 Sun Mar 21 12:52:02 2010 Critical (3) Ranging Request Retries exausted;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
Sun Mar 21 12:52:02 2010 Sun Mar 21 12:52:02 2010 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
Sun Mar 21 12:52:08 2010 Sun Mar 21 12:53:26 2010 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
Sun Mar 21 12:53:34 2010 Sun Mar 21 12:53:34 2010 Warning (5) B-INIT-RNG Failure - Retries exceeded;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;
Sun Mar 21 12:53:45 2010 Sun Mar 21 12:54:26 2010 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=xx:xx:xx:xx:xx:xx;CMTS-MAC=xx:xx:xx:xx:xx:xx;CM-QOS=1.1;CM-VER=3.0;

---------- Post added at 13:09 ---------- Previous post was at 13:03 ----------

Downstream figures

Frequency 315000000 N/A N/A N/A
Lock Status
(QAM Lock/FEC Sync/MPEG Lock) Y/Y/Y N/N/N N/N/N N/N/N
Channel Id 35 N/A N/A N/A
Modulation 64QAM N/A N/A N/A
Symbol Rate
(Msym/sec) 6.952 N/A N/A N/A
Interleave Depth I=12 J=17 N/A N/A N/A
Power Level(dBmV) 3.11 N/A N/A N/A
RxMER(dB) 33.55 N/A N/A N/A
Correctable
Codewords 0 N/A N/A N/A
Uncorrectable
Codewords 239 N/A N/A N/A

---------- Post added at 13:10 ---------- Previous post was at 13:09 ----------

Up stream figures

Channel Type 1.0 N/A N/A N/A
Channel ID 4 N/A N/A N/A
Frequency
(Hz) 45800000 N/A N/A N/A
Ranging Status Success N/A N/A N/A
Modulation 16QAM N/A N/A N/A
Symbol Rate
(KSym/sec) 2560 N/A N/A N/A
Mini-Slot Size 2 N/A N/A N/A
Power Level
(dBmV) 39.25 N/A N/A N/A
T1 Timeouts 0
T2 Timeouts 0 0 0 0
T3 Timeouts 31 0 0 0
T4 Timeouts 0 0 0 0

---------- Post added at 13:11 ---------- Previous post was at 13:10 ----------

Upstream burst

Modulation Type QPSK QPSK QPSK 16QAM 16QAM
Differential Encoding OFF OFF OFF OFF OFF
Preamble Length 36 232 232 128 128
Preamble Value Offset 244 6 6 504 504
FEC Error Correction (T) 0 5 5 4 9
FEC Codeword Information Bytes (k) 16 34 34 76 232
Maximum Burst Size 0 0 0 7 0
Guard Time Size 22 48 48 22 22
Last Codeword Length FIX FIX FIX SHORT SHORT
Scrambler on/off ON ON ON ON ON

Peter_ · 21-03-2010, 22:09

That means that you have loss of Downstream and you need to call the 50Mb Support team on 0800 052 0431 tomorrow morning after 0800.

The PIT · 22-03-2010, 09:15

Well everything back again. Strange it's been happening about the same time everyday since I first posted on here.

Virgin doing some unannounced work ???

The PIT · 23-03-2010, 12:15

Gone off again and then back up again.