Can someone check my 50meg stats?
19-03-2010, 15:37
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#1
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cf.member
Join Date: Jan 2008
Posts: 82
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Can someone check my 50meg stats?
To see if they're okay.
Cable Modem Status
Item Status Comments
Acquired Downstream Channel 299.001343 MHz Primary Downstream Locked
Ranged Upstream Channel 37.500000 MHz Success
Provisioning State OK Operational
Ethernet Link Status Up 1000 Mbps/Full duplex
Cable Modem Downstream
DS-1 DS-2 DS-3 DS-4
Frequency 299000000 307000000 315000000 N/A
Lock Status
(QAM Lock/FEC Sync/MPEG Lock) Y/Y/Y Y/Y/Y Y/Y/Y N/N/N
Channel Id 48 49 50 N/A
Modulation 256QAM 256QAM 256QAM N/A
Symbol Rate
(Msym/sec) 6.952 6.952 6.952 N/A
Interleave Depth I=12
J=17 I=12
J=17 I=12
J=17 N/A
Power Level
(dBmV) 9.41 9.27 9.67 N/A
RxMER
(dB) 36.84 37.09 37.64 N/A
Correctable
Codewords 1 1 0 N/A
Uncorrectable
Codewords 281 276 267 N/A
Cable Modem Upstream
US-1 US-2 US-3 US-4
Channel Type 1.0 N/A N/A N/A
Channel ID 4 N/A N/A N/A
Frequency
(Hz) 37500000 N/A N/A N/A
Ranging Status Success N/A N/A N/A
Modulation 16QAM N/A N/A N/A
Symbol Rate
(KSym/sec) 2560 N/A N/A N/A
Mini-Slot Size 2 N/A N/A N/A
Power Level
(dBmV) 45.75 N/A N/A N/A
T1 Timeouts 0
T2 Timeouts 0 0 0 0
T3 Timeouts 0 0 0 0
T4 Timeouts 0 0 0 0
I know Liverpool has a few problems at the moment with utilization, but I'm only getting 2 meg at the moment.
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19-03-2010, 15:53
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#2
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cf.mega poster
Join Date: Oct 2008
Location: Norwich
Age: 23
Services: O-bit Surfwise Complete (TalkTalk) 100GB 8am-6pm, unlimited outside hours, £20/month.
Posts: 1,881
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Re: Can someone check my 50meg stats?
Downstream power's a bit on the high-side, but somebody more "in the know" would be able to confirm whether that's within safe limits. Is it just your downloads which are affected?
__________________
"Everyone knows that million-to-one chances happen 9 times out of 10; indeed, it's a common requirement in fairy tales. If the hero didn't have to overcome huge odds, what would be the point?" Terry Pratchett - The Science Of Discworld
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19-03-2010, 16:04
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#3
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cf.member
Join Date: Jan 2008
Posts: 82
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Re: Can someone check my 50meg stats?
Well... it's going worse than ever now. I'm wired connected at the moment, and the browsing is awful.
Here's my latest result:
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19-03-2010, 16:17
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#4
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cf.mega poster
Join Date: Oct 2008
Location: Norwich
Age: 23
Services: O-bit Surfwise Complete (TalkTalk) 100GB 8am-6pm, unlimited outside hours, £20/month.
Posts: 1,881
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Re: Can someone check my 50meg stats?
Upload bad as well as download. I'd say that needs a tech visit to sort the power levels out, but one of the VM bods would be better confirming that.
__________________
"Everyone knows that million-to-one chances happen 9 times out of 10; indeed, it's a common requirement in fairy tales. If the hero didn't have to overcome huge odds, what would be the point?" Terry Pratchett - The Science Of Discworld
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19-03-2010, 16:31
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#5
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cf.member
Join Date: Jan 2008
Posts: 82
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Re: Can someone check my 50meg stats?
Got a tech coming out tomorrow afternoon. As you said, the downstream power levels are a bit high.
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20-03-2010, 18:53
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#6
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cf.member
Join Date: Jan 2008
Posts: 82
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Re: Can someone check my 50meg stats?
Just an update to my situation; the tech came and put the modem downstream levels much lower...., but he then stated it must be down to the utilization, because I was only getting 2 megs at the time. Nice guy, and really was helpful. Also, he stated the problem should be sorted within a week.
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20-03-2010, 21:14
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#7
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Simples
Join Date: Jul 2009
Location: RG41
Services: VM XXL;SH MM; Airport Extreme. BT Infinity; XL TV; XL Phone; Devolo 200AV
Posts: 2,035
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Re: Can someone check my 50meg stats?
Quote:
Originally Posted by xxxxxx
Just an update to my situation; the tech came and put the modem downstream levels much lower...., but he then stated it must be down to the utilization, because I was only getting 2 megs at the time. Nice guy, and really was helpful. Also, he stated the problem should be sorted within a week.
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So you're no further forward.
__________________
Seph.
My advice is at your risk.
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20-03-2010, 21:18
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#8
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Boiler Man
Join Date: Feb 2010
Location: north west
Age: 30
Services: VM phone TV 50Mbps BB
Posts: 1,252
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Re: Can someone check my 50meg stats?
If the tech was there and could only get 2Mb Id be straight on the phone to chase it up and complain, dont wait a week just to find out nothing has changed. You're paying for 50Mb
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21-03-2010, 00:28
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#9
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cf.member
Join Date: Jan 2008
Posts: 82
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Re: Can someone check my 50meg stats?
Quote:
Originally Posted by speedfreak
If the tech was there and could only get 2Mb Id be straight on the phone to chase it up and complain, dont wait a week just to find out nothing has changed. You're paying for 50Mb
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Forgot to mention; he gave me a reference number so I won't pay for anything till it's sorted.
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