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Can only comment on the broadband connection and mine is rock solid. My experience with VM support (especially including those who assist on this site) is very positive. If you can get VM cable, get it.
Can only comment on the broadband connection and mine is rock solid. My experience with VM support (especially including those who assist on this site) is very positive. If you can get VM cable, get it.
Like them old ntl:telewest adverts "Cable, if you can, you should"
how do you find this info out about what node your on?
That's a bit tricky because you won't know until you join! Your best bet is find someone else near you on cable and ask them what their speed is like at peak times. You can also have a look on www.top10-broadband.co.uk or www.broadbandspeedchecker.co.uk (click the speed in my area link) at your local area on Google Maps with speed tests overlayed on the map, they're not that reliable an indicator but better than nothing. If speeds are less than 75% of headline speed at peak times then forget it, at 50% it's up to you, anything higher and you are on to a winner.
Whats classed as peak time, i do noticed a speed drop after 4pm. You tube never buffers properly that time.
But speed tests are always over 25meg and there a 3 connctions on in my house as well.
Sorry Louis, I got you confused with Sparkie the original poster.
You can find out where you are connected to by clicking the "Connection" link at the top of this very page. The second set of letters and numbers are an abbreviation of your hubsite and the number of the CMTS within the hubsite e.g. mine is BASF9 which is the ninth CMTS in the Basford, Nottingham hubsite. The first set of letters and numbers relate to which card you are connected to within the CMTS.
Peak time is usually the evenings (around 5-10pm). I also used to find that Sunday afternoon/evening was even worse when I was on an oversubscribed UBR.
I'm not sure about YouTube, it could be your PC or it could be your WIFI connection or it could be your router or it could be the cable connection. Lots of things really. You'd need to start narrowing down the cause by plugging your PC directly in to your modem and retesting. Also try using a different PC if you can. It could even be YouTube. Most videos I watch are fine but some buffer like crazy.
Very poor really. Willing to sell services when they know they can't. UBR overloaded for six months prior to yourself joining.
Then another six months of poor support and refunds until finally they upgrade the ubr.
At the moment my 50 meg is going flaky it maybe because work they're doing or it's a fault on there ubr again. Whatever I'm dreading ringing up their support if I need too.
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